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Author Message
25 new of 186 responses total.
mynxcat
response 81 of 186: Mark Unseen   Dec 2 15:49 UTC 2003

I want one autographed by remmers.
remmers
response 82 of 186: Mark Unseen   Dec 2 16:50 UTC 2003

Something to keep in mind with respect to any perks is that membership
is only $60 per year.  Therefore, a perk had better be pretty cheap for
Grex to supply, or Grex won't realize much income from any extra members
that the perk might garner.
jp2
response 83 of 186: Mark Unseen   Dec 2 17:02 UTC 2003

This response has been erased.

flem
response 84 of 186: Mark Unseen   Dec 2 17:40 UTC 2003

When is the last time Grex has actively appealed to anyone's charity? 
The last time I remember was the new computer fundraiser, which well
exceeded its target donations in a very short time period.  We've tried
pretty hard to avoid coming out and asking for money directly, because
while we're pretty sure we'd get it, frankly we're not desperate yet. 
We don't want to become desperate, so we would like to get more members,
but it's not time to panic yet.  
 If Jamie really wanted to do something useful to Grex, he should spend
some time talking to regular users who are not members and finding out
why they are not members, and what we could do to entice them to become
members. 
davel
response 85 of 186: Mark Unseen   Dec 2 19:53 UTC 2003

Since the standard answer I've seen has been "I don't really think they need
money that badly", I'm not sure what kind of enticement would be appropriate.
I'm with those who want to avoid making membership a payment-for-services-
received arrangement.  And at that I'm probably closer than most to needing
something Grex provides.  We're financially at a point that we don't have an
ISP, and we actually rely on Grex for web access & email.  If I really decide
I can't live without better access, I probably won't continue membership in
Grex - but I was a member before Grex had any network connection, & my reason
for stopping would be pretty purely financial.
jp2
response 86 of 186: Mark Unseen   Dec 2 21:14 UTC 2003

This response has been erased.

mynxcat
response 87 of 186: Mark Unseen   Dec 2 22:01 UTC 2003

I read the MOTD. Now you know one person.

But I think Jamie does have a point. If there are users out there who 
don't know that they have an option of becoming a member, then there 
is an avenue we need to explore. The web-site does a good enough job 
talking about membership. But we need to get the message across to the 
users that telnet in directly.

Also, apart from sending messages to users who have survived one 
reaping, how about sending a message to every new user that makes an 
account giving them an overview of what grex is about (something like 
the new message you get when you open a Yahoo email account, but one 
that talks more about grex and the community) I think that it would 
help in putting the message across that grex is more than just free 
email. I'm sure we could find a few people out there interested enough 
in becoming members, even if they did come for the free email. (I came 
for free email in 1997, I'm still around. There are people who will 
convert)
willcome
response 88 of 186: Mark Unseen   Dec 2 22:02 UTC 2003

Stop it.
,.
tod
response 89 of 186: Mark Unseen   Dec 2 23:04 UTC 2003

This response has been erased.

jp2
response 90 of 186: Mark Unseen   Dec 3 00:02 UTC 2003

This response has been erased.

mynxcat
response 91 of 186: Mark Unseen   Dec 3 03:26 UTC 2003

I wasw thinking more like a welcome message, not necessarily asking 
them to become members. How many people who actually log in to grex 
make full use of the BBS? Of the games? (Ok, that's a joke, though I 
do play hangman if I'm really bored.) True, the message about becoming 
a member can be delayed. But a welcome message could prompt new users 
to explore the other facilities. 
flem
response 92 of 186: Mark Unseen   Dec 3 16:13 UTC 2003

>From 84:
>
>  If Jamie really wanted to do something useful to Grex, he should spend
>  some time talking to regular users who are not members and finding out
>  why they are not members, and what we could do to entice them to become
>  members.
>
>I've done exactly this.  I emailed roughly 900 users

Jamie has already been notified of this, but for the rest of you, please
note, just in case it wasn't obvious, that this is not acceptable use of
grex.  Don't do it.  Don't claim that I told you to do it.  Mass mail is
bad, mm'kay?
naftee
response 93 of 186: Mark Unseen   Dec 3 16:17 UTC 2003

WHAT>! YOU NEVER WARNED JLAMB NOW DID YOU>< DID YOU>
mynxcat
response 94 of 186: Mark Unseen   Dec 3 18:56 UTC 2003

Would a message in a new user's inbox be counted as mass mail? 
aruba
response 95 of 186: Mark Unseen   Dec 3 19:57 UTC 2003

Sending mail to users telling them about how Grex is supported, and how
they can become members, has been discussed on and off for a number of
years. A couple of years ago Valerie worked out a way to do it with
minimal impact on the system, and wrote a program.  danr wrote the
message.  We were all set to start sending the messages, when the quantity
of Spam sent to Grex users suddenly exploded, and valerie and I got cold
feet about the whole project.  We realized how much we hated Spam, and
were unsettled at the idea of becoming Spammers ourselves.

I am on the fence about it, but I guess I do think it's a legitimate thing
to do - after all, lots of nonprofits send newsletters and things to remind
people to donate.  They even call up on the phone, which is way more
obnoxious than an email.

At least one question needs to be answered before we implement it - what
return address should be on the message, and who should respond to the angry
replies?  The answer could be "no one", but that seems like a copout to me
- I think if you send Spam, you should deal with the consequences, or you're
being irresponsible.  Valerie did implement an "opt-out" in her program; I'm
not sure how it would work.  (I.e., would the user have to go to a web page,
or reply with a keyword in the subject line, or what.)  But undoubtedly
there wuld be some angry replies as well.

We're talking about a large volume of email, and we tentatively suggested
sending a message every three months to people who aren't members.  I
forget the numbers, but say there are 30,000 users who aren't members;
that's over 300 messages on the average day.  No doubt some portion of the
replies will be nasty, and it could become a lot of work to deal with
them.  (I don't *know* it'd be a lot of work - we'd have to try it to find
out.)
jp2test
response 96 of 186: Mark Unseen   Dec 3 20:00 UTC 2003

I hate to put it so bluntly, but I've demonstrated that the angry replies just
don't happen.  As I have said before and will keep saying, there are a lot
of messages in my inbox from users who are atleast somewhat interested in
becoming members and they are not getting responses right now.
aruba
response 97 of 186: Mark Unseen   Dec 3 20:41 UTC 2003

How about a detailed accounting of all the replies you received?  I don't
approve of your methods, but if you have data, quit talking in generalities,
and post the results.
jp2test
response 98 of 186: Mark Unseen   Dec 3 20:42 UTC 2003

This response has been erased.

jp2test
response 99 of 186: Mark Unseen   Dec 3 20:44 UTC 2003

I would love to post hard numbers, but the data is in jp2's inbox.
aruba
response 100 of 186: Mark Unseen   Dec 3 20:45 UTC 2003

Well, you haven't "demonstrated" anything until you do.
jp2test
response 101 of 186: Mark Unseen   Dec 3 20:54 UTC 2003

Well, I have eleven responses I that were forwarded to an offsite account:

        Just here for free email:       3
        Asked how/why/benefits:         5
        Too poor:                       1  (explained how grex membership is
                                                a months salary in Hungary)
        Random                          1  (doesn't want to make Grexers feel
                                            more "smug" than they already do)

From what I saw on Grex prior to forwarding, there was one who simply could
not afford it.  Two-three who like the idea, but not at $80/year, and another
dozen or so who didn't know you could become a member and asked what was
involved, etc.  That is, obviously, working from memory.

Not great data, but it's still more than anyone else has produced.
aruba
response 102 of 186: Mark Unseen   Dec 3 21:04 UTC 2003

(Dues are $60/year.)
gull
response 103 of 186: Mark Unseen   Dec 3 21:22 UTC 2003

Re resp:100: Right now, staff is preventing him from getting at the data,
so I think it's a bit disingenuous to blame him for not being able to produce
answers right now.
other
response 104 of 186: Mark Unseen   Dec 3 21:24 UTC 2003

Making Grex dues affordable to people whose cost of living is hugely 
less than the average American cannot be a goal for us.  We have to 
set a donation level which both allows us to meet out expenses and 
keeps the work involved in managing the system down to a manageable 
level for a committed volunteer.  (In case you didn't catch it, that 
last bit means lower price/greater volume for international 
memberships is not a reasonable tradeoff for our system.)

re #103:  Technically correct, but it was his own idiocy that 
created that reality.
mynxcat
response 105 of 186: Mark Unseen   Dec 3 21:38 UTC 2003

I'm curious as to who that "Random" one was from. 
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