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Author Message
25 new of 196 responses total.
kerouac
response 75 of 196: Mark Unseen   Jul 16 21:47 UTC 1996

Yeah, maybe 25 or 30 slots in the que is reasonable...the percentage of
people who are going to stay connected if they are #785 or something is
probably very small.

Jared had a similar setup on nether.net for a while...but it seems like it
must have caused more problems than it solved, because he took it off months
ago and returned to "all ports are busy"
tsty
response 76 of 196: Mark Unseen   Jul 17 08:31 UTC 1996

mdw's bedrock philosophy in #70 is not flawed.
nephi
response 77 of 196: Mark Unseen   Jul 17 09:07 UTC 1996

First off, I'd have to say that I am *so* happy that we have the queue in
place now.  I think that I'll actually be able to get online sometimes now!

Second, *please* don't make the timeout on the login: prompt any shorter --
especially 10 seconds!!!  Last night, there were periods where netlag from
Grex to ICnet was running up to 20 seconds.  *No one* would be able to log
in if the thing were set to 10 seconds, and they probably wouldn't be able
to log on if it were set to 30 seconds, although that would be a unique way
of eliminating netlag above a certain threshold.  8^)  By the way, I
redirected the input from that ping that I started at 12:45am EDT to ~2:25am
EDT to a file called /home/nephi/ping if anyone wants to take a look at it
and verify what I say -- or you can just tail it for the summary.  (And yes,
we *do* have packet loss between us and ICnet on a regular basis.)

Third, please *don't* limit the size of the queue (beyond some absurd limit,
where Grex performance will start to die)!  If someone connects, sees that
he has 150 people in front of him and wants to wait 45 minutes to connect,
what's wrong with him sitting in line?  Isn't the whole *point* to get people
to stop attack telneting?  

Fourth, I personally think that it would be really neat to display a copy of
the MOTD in the queue.  I can see some possible problems/objections with this,
though, so I'm just wondering how other people feel about it.  

        Waiting for a free port (? for help)
        ...66

does seem a *bit* austere.  

Fifth, having a wait queue will most likely change our demographics in favor
of people who can plan their lives out 45 minutes in advance.  Party will
probably end up getting used less, as that is a more "spur of the moment" type
of program . . . and things like BBS, email, and lynx will probably end up
getting used more.  We will probably start favoring older, more patient, users
over younger, more impulsive, users.  The newuser program seems like it will
get much less use under this system.  I don't know very many people at all
who would wait between 15 and 45 minutes to log in to some mystery system that
they know nothing (or very little) about.  A "natural" way for us to curb our
future growth?  

Sixth, I *love* Marcus to death for writing this!  If he were here he'd be
getting major hugs right now . . . 
davel
response 78 of 196: Mark Unseen   Jul 17 13:57 UTC 1996

Re #72:  Hey, Rob, I *like* that idea.  8-{)]

As for login's timeout ... I remember back a couple of system hardware
upgrades ago, long before the net connection, 8 (?) dialins was *it*  ... and
a few times I'd connect & the system would be so slow that I couldn't get
logged in before login timed out.  Net lag is sometimes about that bad today,
& if we increase the number of ptys it seems likely to get no better.  So I'd
urge not shortening the timeout, for sure.
kerouac
response 79 of 196: Mark Unseen   Jul 17 16:41 UTC 1996

     This morning I was #36 in line.  It took a half hour to get a login 
prompt and the minute I did, the connection closed.  Tried again.  This 
time was #31, took twenty minutes to get a login screen and the minute I 
did, "connection closed"  So it took more than an hour to get on grex 
this morning, which since I was multi-tasking wasnt any great 
inconveninece, but is still  ridiculous.

The countdown que is patently unfair because it gives the advantage to 
the dial-ins.  When you dial-in you can just put on automatic re-dial and 
take your chances until you get an answer.  Almost exactly like the old 
"all ports are busy" telnet setup.  Dial-in and you do not have ot wait 
in line.  Telnet and you do.  It occurs to me that this may be why much 
of staff and the board want this setup.  They more often than not 
dial-in.  There are plenty of members out there who dont like the telnet 
ports because they overload grex and involved mostly non-local people.  
So this deal is like an equalizer!

It seems to me that this is going to strongly discourage folks from 
telnetting and will drive people away from here.  As was pointed out, it 
was incorrect of staff to assume that telnetting patterns and practices 
follow praticularly consistent patterns.  In fact most didnt telnet 
bomb.  Telnetting and getting "all ports are busy" and then doing so 
again thirty seconds later and at thirty second intervals untilyou get a 
login is not a "telnet bomb".  It is automatic redial and there is 
nothing wrong with it!

I dont define a problem as such un;less a lot of people are complaining.  
I never saw that many complaints about the "all ports are busy"  Maybe 
once in a while if the system was particuarly slow or something, but 
generally people werent complaining.  I maintain that it is wrong for 
staff to implenent such changes without a board vote.  Not just 
discussion, but a vote (and not a stupid "not to object" vote)  I think 
this should be left up for a week and then taken down and discussed and 
voted upon based on the observations made during the week it was 
experimented with.  This is fair.  But since staff wants this change, 
perhaps the idea of of fairness isnt the point.  What is the point of 
discussion if the decision has already been made?

Be fair about this. Put it on the agenda at the next board meeting, and 
accept this as a trial run for a few days.  I really dont think the 
ramifications of this change have been fully gone into.
janc
response 80 of 196: Mark Unseen   Jul 17 16:56 UTC 1996

This instant disconnect problem may kill the whole thing if no solution
can be found.
brighn
response 81 of 196: Mark Unseen   Jul 17 16:58 UTC 1996

Considering many of the telnets are from people local to AA, I would
suggest that the dial-ins DON'T have an advantage.  If they did, 
nobody from AA and environs would be telnetting.
There are some 62 telnet slots.
There ae some 11 dial-in slots.
Give that those 62 have to spread out over the world, and those 11 have to
spread out over a few dozen miles, I should think that the fact that any AA
folk at all are using the telnet indicates that at least those people prefer
standing in a line that might take 20 minutes  to attack dialing.

(Granted, some of the AA folks are telnetting from sites which don't allow
dialins,  but I'd guess taht's the minority, at least during the summer.)
robh
response 82 of 196: Mark Unseen   Jul 17 17:09 UTC 1996

Well, I'm telnetting in now because I couldn't get an open
phone line, so I'd love to know how the telnet queue is
favoring me as a dial-in user.
kerouac
response 83 of 196: Mark Unseen   Jul 17 17:12 UTC 1996

To elaborate, reasons why ths countdown que is unreasonable and unfair:

1. It discriminates against people who don ot have the option of 
dialing in.  SCG lives in Ann Arbor.  If he is #37, he can hang up his 
ISP and dial direct, re-dial and get in much ch faster.

2.  many people on grex pay for t heir ISP's by the hour, and cannot 
afford to waste a half hour of metered time waiting on grex's countdown 
que.  This will drive thedm away.

3.  Many get on from public places like the library and have 30 minute or 
hour time limits, so many times a countdown excludes them as well.

4.  many people do not have the ability to multi=-task, and asking them 
to tie up their computers and their phones for a half hour just so grex 
can countdown, is unreasonable. These are people who need to be able to 
re-connect periodically, in order to mak,e it practicaql.

5. If the net lag is bad, coutndowns can be unbearably slow.

6.  The problem of connections closing once the login prompt appears.

7.Simple personal freedom.  the choice of how, by what method and how 
often one telnets should be left up the individual.  Grex staff shuld not 
be dictating telnetting pattersns to its users.  If staff cannot dicatate 
how many times a user can hit automatic re-dial when dialing in, why 
should they exert the authority to tell users how often they should 
telnet.  How would the dial-in folks like it if staff put in a setup 
where instead of a busy signal they got an anser but were kicked into a 
waiting room instead of getting a login prompt.  ? their telephones would 
be tied up and they'd be pissed.  They'd say it is an imposition to force 
me to wait in line.  Let me call back!  

Give the telnetting users the same courtesy.  If everyone was local and 
everyone had unlimited hours ISPs and everyone could multi-task and come 
back to their grex window, maybe this would be a good idea.  But the fact 
is that everyone does NOT have the same capablitiies, and this 
discrinites against many who do not have the best computer setups.
remmers
response 84 of 196: Mark Unseen   Jul 17 17:28 UTC 1996

Re #79: No final decision has been made. This is an experimental
run. I strongly suspect that if this had been brought to the board
for a vote, the board would have voted to try it out on an
experimental basis, just as is being done. Yes, there are some
kinks to work out. It needs to be made more reliable (e.g. the
"instant disconnect" problem solved), and if waiting times in the
queue continue to be as long as they've been, that's a problem for
those users who pay their ISP based on connect time.

Most software can be tested adequately offline before being put
into service, but due to its nature I don't see how this software
could be. The problems that have surfaced may or may not be
solvable, but without a trial run we would not know what problems
needed to be solved.

Comments from users are mixed. Some negative, some very positive.
I do know that before the queue was installed, I was having a
great deal of difficulty telnetting in and was getting the 'all
ports busy' message a lot. I am local to Ann Arbor, but there
are circumstances when telnetting in is the most convenient, or
sometimes the only, way I can connect to Grex. So I have been
inconvenienced by some of the glitches, but even so I think
that this trial run is worthwhile. I do think that if the
bugs can be ironed out and either the waits can be shortened
or a way found to avoid unfairly penalizing people who pay for
connect time, then the queueing system will be much fairer than
what we had before.
remmers
response 85 of 196: Mark Unseen   Jul 17 17:35 UTC 1996

(#82 and #83 slipped in.)
ajax
response 86 of 196: Mark Unseen   Jul 17 18:20 UTC 1996

> 1. It discriminates against people who don ot have the option of
> dialing in.  SCG lives in Ann Arbor.  If he is #37, he can hang up his
> ISP and dial direct, re-dial and get in much ch faster.
 
This isn't related to queues.  This "discrimination" occurs either way.
Net- and modem-connected people around Ann Arbor always have a choice.
 
> 2.  many people on grex pay for their ISP's by the hour, and cannot
> afford to waste a half hour of metered time waiting on grex's countdown
> que.  This will drive them away.
 
Or drive them to a competitive ISP.  Grex isn't a great system for people
paying by the hour, even without the queue.  We already repel such people.
 
Many changes Grex makes change the user base.  Whoever is driven away is
replaced by someone driven to us, so how do you judge what is best?
 
> How would the dial-in folks like it if staff put in a setup
> where instead of a busy signal they got an anser but were kicked into a
> waiting room instead of getting a login prompt?
 
I'd be glad for this.  Attack-dialing gives no time estimate of when you'll
get on, and competing against others with faster and slower redialers seems
unfair compared to a queue.  But Grex can't afford the equipment to keep
dialers waiting on hold.  The telnet queue uses up a negligably cheap virtual
resource for Grex, and without it, attack-telnetting uses up "expensive"
resources (grex's CPU and bandwidth).  Attack-dialing by phone uses up the
phone company's resources, not Grex's.
 
> 4.  many people do not have the ability to multi=-task, and asking them
> to tie up their computers and their phones for a half hour just so grex
> can countdown, is unreasonable. These are people who need to be able to
> re-connect periodically, in order to mak,e it practical.
 
It takes a while to get into Grex.  Attack-telnetting, or attack-dialing
by phone, can also tie up a computer and phone for half an hour.
 
C'est la Grex.
brighn
response 87 of 196: Mark Unseen   Jul 17 21:34 UTC 1996

Richard, you mention personal freedom.
Okay.
With this, you have the freedom to wait in the queue or com back when it's
less busy.  I've logged on twice today.  guess what?  No queue.  Not one
second.  I log on during slower times, or try to... I also log on during
peaks.  When I log on during peaks, I expect a wait.
Now, without this, you don't have an option.  You have to come back later.

This way, choices:  stand in line or don't.
The other way, choices:  don't.
 How is this infringing on personal freedoms, PC boy?
nephi
response 88 of 196: Mark Unseen   Jul 17 22:37 UTC 1996

Thanks you Brighn and Rob.  Those things needed to be said.  

Also, I'd have to say, Richard, that you really need to think some of your
responses out more before you post.  Anyway, Regarding:

1) I don't live anywhere near Ann Arbor.  It would cost me just as much as
you to call Grex direct.  I love the new software.  I don't feel discriminated
against in the least.  

2) Anyone who pays their ISP by the hour is a boob.  Even people in Alaska
can get untimed Internet access for $20/month.  

3) The damned "all ports in use" message excluded just as many people.  Think
it through a little . . . How many times did you have to repeatedly telnet
to Grex before you would get online during peak periods?  If you're trying
to call Grex from a place with a timeout, call during off-peak periods.

4) When you have to attack-telnet to get online, you can't multi-taks either.
What is your point?  Are you trying to say that because some people can't
multi-task that no one should be able to?  That's ridiculous!  

5) This one would have had me laughing if I didn't know you were being
serious.  The amount of network lag has no effect on how long it takes for
Grex to process the queue!The *only* think that determines how quickly the
queue gets processed is how rapidly people log off.  Think it through!  In
fact, I'd wager that the more lag Grex has, the more people will get sick of
it and log off.  So the higher the lag, the *quicker* your queue gets
processed!  

6) I've only experienced this once, when I didn't notice until it was too late
and couldn't get my password in in time.  This was before the beep was added.

7) I give up!  You have *more* freedom this way!!!  If you have a brain in
your head, you know exactly how long it will take you to get online this way.
The old way, sometimes it was 10 or so minutes, if you were furiously attack
telneting (which put much load on Grex for other people to deal with), or
hours, if you were nicer to Grex.  Plus, you would have to actively try again
and again, and again, and again -- *much* unlike auto-redial on a modem. 
Plus, when people attack-dial Grex with their modems, it puts no load
whatsoever on Grex.  Attack-telneting to Grex put tremendous load on it.  Did
you forget that part?

Anyway, regarding what someone else said . . . Didn't the board already vote
on this?  People have been complaining that the board didn't vote on it, but
someone has said that minutes indicated otherwise.  Which is correct?  (BTW,
are the minutes on the webpage up-to-date?  I can do a scan through that if
they are . . . )
nephi
response 89 of 196: Mark Unseen   Jul 17 22:37 UTC 1996

(I've *got* to stop Grexxing when I'm crabby . . . 8^)
chelsea
response 90 of 196: Mark Unseen   Jul 17 23:08 UTC 1996

Nephi, I know there are people out there who are on some type of a limited
use telent arrangement.  How many I don't know (and at this point it's
getting harder to find out).  But you may want to re-think assuming they
are boobs until you know more about it. 

remmers
response 91 of 196: Mark Unseen   Jul 17 23:15 UTC 1996

I don't think the Board ever formally voted on this. It may have
discussed it informally as part of a technical committee report,
but I don't know as I've missed a few meetings since the end of my
Board term. In any case, knowing the people on the board, I can't
believe that the Board response would have been anything other
than "Sure, let's give it a try if somebody's willing to put in the
work to implement it."

I'm still plagued by the "immediate disconnect at login prompt"
problem. Tried twice just now -- first time, I had the problem,
second time, I didn't and was able to log in.
remmers
response 92 of 196: Mark Unseen   Jul 17 23:20 UTC 1996

(Mary slipped in. What is the world coming to? :)

Yeah, a couple of user categories that come to mind are people who
have access from libraries where there's a time limit (kerouac
mentioned that one) and customers of internet cafes.
kerouac
response 93 of 196: Mark Unseen   Jul 17 23:22 UTC 1996

maybe the idea is to get thebest of both worlds...set the que max at 10
This way more peoplewill get"all ports are busy"but at the sametime 
fewer will be waiting in the que.

also why has this change re-pointed "quit" and "exit" to the login prompt?
I doubt many who type those commands want to log in again.
scg
response 94 of 196: Mark Unseen   Jul 17 23:28 UTC 1996

re the immediate disconnect problem:
        This is indeed a bug.  Marcus is trying to figure out what's causing
it..  It would really help if, rather than just complaining about it here,
people who run into the immediate disconnect problem can send mail to staff
saying what time it happened, , what the IP address of the system they were
connecting from was, and what pty they were on.  The queue program is logging
quite a bit of information about what it is doing, so if Marcus can match
various log entries with this problem, it will be a lot easier to fix it.
popcorn
response 95 of 196: Mark Unseen   Jul 17 23:43 UTC 1996

To add to #94: The more specific you can be about what time it happened, the
better.  Also, we're interested in knowing what software you were using to
telnet to Grex, and what kind of machine you're coming from, to see if there's
a pattern.
nephi
response 96 of 196: Mark Unseen   Jul 18 00:24 UTC 1996

Mary, (most of) those people probably aren't boobs.  (<-- Gotta love my word
choice, eh?  8^)  I was referring to people who choose to sign up with ISPs
who charge an hourly rate, which is what kerouac was referring to, if I
remember correctly.  

John, ya, Grexing from an Internet cafe would suck . . . Heck, it probably
sucks with the old telnetd, except for things like quick email checks for
folks who are out of town . . . Otherwise, the cost gets prohibitive Real
Quick.  

Also, that bug you're encountering must really be driving you nutzoid.  I 
really hope that it will get fixed soon, and I very much trust that it will.
I'm pretty sure that you feel the same way . .  .

Richard, I don't like that idea, either.  If, during peak times, there are
45 people trying to get on, then 35 are relegated to attack-telneting, which
will slow Grex down again, etc . . . 

Another data point:  Since the new telnetd has been installed (at least the
less buggy version), we have been running with up to 74 users during peak
times, cinsistently.  This means that we're not losing prty's anymore, and
that more people can actually use Grex.  I think that is a Major Improvement.

*Another* data point, there appears to be no one waiting in the queue now 
-- and for most of the evening . . . Maybe the combination of the higher 
number of actual in-use pty's and the idle-zapper (which got kerouac, by 
the way 8^) are really helping out.  

draven
response 97 of 196: Mark Unseen   Jul 18 00:56 UTC 1996

   One of the reasons the queue is more active and the waits are longer 
is because this is being tested while M-Net is down instead of under 
normal circumstances.

   If I were a newuser telnetting in, I would be more likely to wait in 
line than telnet in repeatedly.  After the first dozen or so times I 
received "all ports in use", I would assume the system was screwed up and 
leave.  With a queue, at least I know it's working.
   With places like the library and Cybercafes, the queue is still 
better.  With the old telnetd, you could either crush Grex with telnets 
or leave and try again later.  Now, you can join the queue and instantly 
know if sticking around is worth your time or if you should just leave.
carson
response 98 of 196: Mark Unseen   Jul 18 15:22 UTC 1996

The new feature of being dumped back to a login prompt on a telnet
session was the other (and, apparently, less heralded) Miracle de Marcus.

I'd suggest having the default for that feature be hupcl rather than
nohupcl, esp. while beta-testing the queuing software.

I'mVery Much Impressed by both the queuing software and the hupcl
feature being added to telnet. I'll stop fawning now. =)
brighn
response 99 of 196: Mark Unseen   Jul 18 15:36 UTC 1996

One point tht keeps sticking in my head...
Some people get here through Gopher.
People who go to the same board everyday memorize the keystrokes.
Keystrokes can be mistyped, and if done too quickly, menus can be skipped.
In the bad old days when I used Gopher, I mistyped now and then,
and was frustrated to find that my login wasn't working, until I realized I
was trying to log in to a foreign system.
?That said, shouldn't the queue message at *least* identify the system?
I mean, just "Waiting for Grex..." would be fine.
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