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krj
The Demise of Classical Music Radio, and Other Radio Complaints Mark Unseen   Nov 24 16:15 UTC 1997

This seems to be a thread that won't stop, so I decided to give it its 
own home, even though it is old news by now.
 
For those who joined us late:  WQRS-FM, Detroit's commercial classical
music station, converted to a rock format late last week.
 
Previous ranting can be found in the Music conference's Radio item, 
response #77 --   resp:music,25,77 for you Backtalkers  --
and in the "I'm Bummed, Man" item in Agora, beginning at response #345 --
resp:agora,6,345  
 
I'll stick in some of the most recent discussion from Agora for 
seed material...
 
-----

#361 of 370: by Autolycus (rogue) on Sun, Nov 23, 1997 (18:44):
 Why would they care about protest letters? They were not getting the 
 audiences advertisers want. 
 
 "I'm a classical music fan. I listened to WQRS. Put classical back on the 
 air or I will boycott your new rock format station." Compelling...

#364 of 370: by Steve Gibbard (scg) on Sun, Nov 23, 1997 (23:23):
 How do radio stations figure out how many listeners they have?  Protest
 letters may make them aware of listeners they didn't know about.  OTOH, it
 may do nothing.
 
 As far as I can tell WQRS's new format is just trying to clone some of the
 other successful radio stations in the area.  I imagine it may be a tough 
 sell to get people to switch to them, or at least to get people to stay 
 with them during commercials when they can just flip to another 
 identical station.

#366 of 370: by Rane Curl (rcurl) on Mon, Nov 24, 1997 (00:24):
 Apparently WQRS thinks they will be "different" by having some nuance of
 difference in the rock they sell - like the differences between granite,
 diorite, gabbro, rather than the differences between limestone, shale
 or sandstone.


#367 of 370: by Patrick Gibson (gibson) on Mon, Nov 24, 1997 (01:12):
        rane is that written in stone?

#368 of 370: by Leslie Smith (arabella) on Mon, Nov 24, 1997 (01:48):
 The company that bought WQRS also recently performed the same 
 stupid manoeuvre on Philadelphia's former commercial classical
 station, WFLN.  My mother is crushed (she lives in Philly).
 The local NPR station, which used to broadcast a lot of classical,
 has swept all that away in favor of nationally syndicated talk
 shows, much like WUOM here in Ann Arbor.  Basically, radio sucks,
 and continues to suck even worse as we lose what few interesting
 and individualized stations we used to listen to.
107 responses total.
krj
response 1 of 107: Mark Unseen   Nov 24 16:19 UTC 1997

((( more late responses from Agora -- krj )))
 
#369 of 372: by Mike McNally (mcnally) on Mon, Nov 24, 1997 (02:33):
  re #361:  You're correct that they probably don't care a lot about the
  loss of a small number of vocal listeners compared to the audience they
  seem to think they'll pick up but one hopes, at least, that a lot of
  pissed off music fans could have a say when it comes time for FCC license
  renewal.

#370 of 372: by No en tu mano! (omni) on Mon, Nov 24, 1997 (10:41):
   Actually, public comment doesn't have a factor in radio station
 re-licensing. That's reserved for TV stations.

#371 of 372: by Autolycus (rogue) on Mon, Nov 24, 1997 (11:13):
 #364: They figure out number and type of listeners via a survey company,
       I believe. Kind of like Nielsen's for TV. With regards to cloning
       other successful radio stations: 20% of 1,000,000 rock listeners
       is more than 80% of 100,000 classical music listeners. Add to that
       the age of the listeners and it makes sense.
 
 #369: Vocal listeners don't buy any more of the advertisers' products than
       non-vocal listeners. Vocal listeners don't show up any more on the
       ratings than non-vocal listeners. Vocal listeners in this case are 
       simply people complaining about what has happened after the fact. 
       They have little or no leverage financially or politically. 
 
 If a classical station makes a lot of *business* sense, people should start
 one. It would be the only one around. 
krj
response 2 of 107: Mark Unseen   Nov 24 16:20 UTC 1997

(((  Agora #105 is now linked to Music #101.  )))
krj
response 3 of 107: Mark Unseen   Nov 24 16:30 UTC 1997

People might *want* to start a classical music station.  According to the 
Detroit Free Press' initial article on the WQRS conversion, 
the classical station was making about $2 million a year in profit, and 
had the #12 audience share in the Detroit radio market.  (From memory, 
but I think those numbers are correct.)
 
However, if I were to get together with a few like-minded listeners and 
open a classical radio station, men with guns would come to shut me down...
rogue
response 4 of 107: Mark Unseen   Nov 24 16:43 UTC 1997

I believe I read the same article you did. I don't believe it was clear that
it was making $2 million in net profit.
mcnally
response 5 of 107: Mark Unseen   Nov 24 17:15 UTC 1997

  You don't address what I think is Ken's more significant point, which
  is that radio broadcasting is not a free market that anyone can enter
  at will and test the strength or weakness of the product they offer.
  Instead it's restricted, by the laws of physics and the regulations of
  the FCC, to a relatively small number of competitors who operate with
  the blessing of the federal government.

dadroc
response 6 of 107: Mark Unseen   Nov 24 17:36 UTC 1997

Modern radio is slave to the drive time commercials. Sound like time to start
a public radio station.
orinoco
response 7 of 107: Mark Unseen   Nov 24 17:53 UTC 1997

Re#6:  What mcnally said.
danr
response 8 of 107: Mark Unseen   Nov 24 18:51 UTC 1997

What's interesting to me is that with all the talk of how media is
becoming (or has the potential to become) more personalized, almost
the opposite is happening.  The economics seem to be driving it to
become more "mass-oriented" than ever before.

Having said that, it seems that people really don't want classical
music. WUOM is the best example of this.  After changing their format
from mostly classical music to mostly news and talk, the amount of 
money pledged to the station increased dramatically.  They set another
new record during their fall pledge drive with recently ended.

If there are enough people to support a classical music station, someone
will figure that out sooner or later, buy a station, and make some
money at it.
rogue
response 9 of 107: Mark Unseen   Nov 24 19:40 UTC 1997

#5: And those people are motivated by greed and fear (those two evil words
    again) and will do whatever is most profitable for them, including 
    selling their station to people who want to broadcast classical music.
    Look -- if the station was making $2 million a year, you can buy a
    station for, say, $5 million, spend another million on miscellaneous
    stuff and have a return on investment of 33% a year, assuming no
    debt. That is a huge return. If you leverage the deal with debt, you 
    can increase your ROI even more. You don't have to start one from 
    scratch.

    Just because the bandwidth is regulated it does not mean it is not a 
    free market. There are barriers to entry but they are not overwhelming.
    A plant to manufacture memory chips costs over $1 billion. The cost of
    developing the next Intel chip is going to be about $10 billion. Those
    are severe barriers to entry.
 
    PS: I don't think WQRS was making $2 million a year in net profits.

#8: The question is not "whether or not I can make money with a classical
    music station" but "whether I can make more money with a classical
    music or rock music station?" If you can make $1 million a year with
    a classical music station and $3 million a year with a rock music
    station, which would you run? 
krj
response 10 of 107: Mark Unseen   Nov 24 19:55 UTC 1997

This is from the November 17th Free Press article.  My copy is 
from their web site:

"The station reportedly turned a $2-million profit in its first year 
under Greater Media.  (((that would be 1996, I think -- krj)))
However, Steve Schram, vice president and general manager of WNIC, 
termed that as 'just not that much' for an FM station with a 
powerful signal in what is currently the country's 11th-largest ^U
radio market based on ad revenue.

"In the October Arbitrend rating, the station had a 2.2 rating, down
from a 2.4 in September, in listeners age 12 and over.  The station 
drew a high-income, well-educated but older audience and ranked only
18th in Detroit's very competitive radio market."

I think that article also sums up the motivation for the format 
change:  the new format at WQRS is to "complement other Detroit 
properties owned by Greater Media, a New Jersey-based broadcast
group -- album rock WRIF-FM (101.1) and classic rocker WCSX-FM (94.7)."

So Greater Media can now to go Anheuser Busch or the Michigan Lottery
and say, "We can sell you a comprehensive ad package, with a classic 
rock station, an alternative station, and a hard-rock station."
 
The listeners?  Screw the listeners.  They only exist to buy beer.
krj
response 11 of 107: Mark Unseen   Nov 24 20:05 UTC 1997

Rogue slipped in with #9.  The barriers to entry seem pretty 
overwhelming to me, given that they are completely unrelated to the 
inherent cost of operating a radio station.  Witness the recurring
issue of pirate radio stations, run out of a van somewhere.  
The inherent cost of entering the radio market is peanuts -- probably 
a few thousand dollars, if that.  But the price of that government 
license is in the millions, many orders of magnitude more.

mta
response 12 of 107: Mark Unseen   Nov 24 20:09 UTC 1997

re: resp:9 part#8 -- which you would run probably depends entirely on your
motivation.  If you're doing it for the money, you'll go with the higher
earner.  If your doing it for the love of the music, then you'll go with the
format that pleases you as long as the gross profits are acceptable to keeping
the station going.
richard
response 13 of 107: Mark Unseen   Nov 24 22:43 UTC 1997

we have plenty of classical radio stations in NYC...

back in Georgia in my hometown, the biggest outcry over a format switch
was when the local country station switched to a 24-hour Elvis Presley
format.  (Im not making that up...it became all Elvis and Elvis covers
all the time...on christmas they played Elvis singing christmas carols
for 24 hours!)  They stuck with the all Elvis format for two years
until the station changed ownership and went to top 40 rock.  I hear
its back to country again now though.
danr
response 14 of 107: Mark Unseen   Nov 24 23:00 UTC 1997

re #9: You're assuming that he can make $3 million with a rock format.
That's yet to be determined.  It's already a pretty crowded market.
rogue
response 15 of 107: Mark Unseen   Nov 24 23:06 UTC 1997

#10: I hate to state the obvious, but advertisers do see the listeners'
     only as consumers, of beer or whatever. Remember the golden rule:
     Those who have the gold make the rules. The advertisers have the gold
     in this case and they make the rules.

#11: Assuming the bandwidth for radio is limited (probably an accurate
     assumption), someone has to regulate it. Because the bandwidth is 
     limited, it is valuable to businesses. You seem to harbor some 
    bitterness towards the government for making money from the licensing
     of the bandwidth. Would you rather have anarchy on the radio waves?
     Seeking rents from this licensing is only reasonable -- as a matter
     of fact, if the government gave bandwidth away, the same liberals
     bitching about barriers to entry would be bitching about how the
     government is subsidizing corporations by giving away bandwidth -- owned
     by "everyone" -- for free (very legitimate argument). Do you have
     an idea what you are talking about?

#12: You just don't get it. If Mother Theresa were running a charity in
     Calcutta, only a fool would ask her if she's making a profit or 
     what the return on investment is. If a corporation were running a
     for-profit radio station in Detroit, only a fool would bring up the
     issue of "love of music" when talking about major decision making.
     We know what Mother Teresa's motivation is; We need not question it.
     We know what a corporation's motivation is; We need not question it.
     
anderyn
response 16 of 107: Mark Unseen   Nov 25 00:21 UTC 1997

But if I as an individual  or as part of a consortium of individuals bougth
the radio station (which could happen), then my motivations would not
necessarily be to make pots of money. It would be to get the music I liked
out there (I've always wanted an all-folk statin, but I'd share with the 
classical-lovers out there) and to make enough to make running the station
reasonably profitable.
scg
response 17 of 107: Mark Unseen   Nov 25 04:43 UTC 1997

Hmm... I work for a for-profit corporation.  I also do stuff I enjoy.  There
are probably other businesses where I could make more money, but I wouldn't
find it as interesting.  Certainly some companies do whatever they have to
do to maximize profits, regardless of whether it's what they like doing. 
Other people or companies can have different motivations, or overlapping
motivations.

I don't deny that in most businesses, as long as there is nothing harmful
about what a company is doing, they should probably allowed to do what they
want, or what will bring in the most profit.  I see radio as somewhat
different because it is a scarce resource, limited to those with government
licenses, and there is a finite amount of licenses.  It may well be that the
most money can be made by having all the radio stations havin gan almost
identical format, but in radio licensing the government should also be taking
the greater public good into account, and mandating some variety.
danr
response 18 of 107: Mark Unseen   Nov 25 13:32 UTC 1997

You know, I love polka music, and aside from a segment or two on "A
Prairie Home Companion" you just don't hear it on the radio anymore.
I think the FCC should mandate that each station carry a one-hour 
show of polka music per day.

OK, OK. It's a bit of an exaggeration, but I think I made my point.

re #15: If you reduce everything to money, Jemmie, you must live a
pretty dreary existence.  

It used to be that the government awarded radio-frequency bandwidth on 
the basis of what would promote the most public good, not what would 
bring in the most money. While these two goals are not mutually
exclusive, I'm not so sure that the recent bandwidth auctions have
promoted the public good.
mcnally
response 19 of 107: Mark Unseen   Nov 25 14:42 UTC 1997

 re #9:

 > Just because the bandwidth is regulated it does not mean it is not a 
 > free market. There are barriers to entry but they are not overwhelming.

  Umm..  Sure.  I'll just get together a bunch of friends, we'll pool
  our and buy a transmitter and start broadcasting, then..  And when the
  FCC comes to shut us down because all of the broadcasting licenses in
  this area are already allotted and no more competitors are allowed to
  enter the market I'll just explain to them that Jemmie said it was OK.
  Why do I get the idea that Jemmie's idea of a "free market" is one that's
  free to operate the way he likes?

 > A plant to manufacture memory chips costs over $1 billion. The cost of
 > developing the next Intel chip is going to be about $10 billion. Those
 > are severe barriers to entry.

  Yes, and if I had $1 billion dollars I could presumably build a chip
  fabricating plant.  However, a billion dollars wouldn't guarantee me a
  radio station in Detroit unless someone else agreed to sell their license.
  If the other owners were all billionaires who wanted to keep their radio
  stations the government wouldn't let me broadcast, period.  Surely you
  can see the difference?

 re #15: 
 > Remember the golden rule: Those who have the gold make the rules.
 > The advertisers have the gold in this case and they make the rules.

  Last time I checked we were not yet *officially* living in a
  plutocracy.  According to my admittedly naive notions of government
  the public is supposed to have some say in how broadcast spectrum,
  which has been deemed to be public property (and rather valuable
  property, at that..) is put to use.  The people, or their representatives,
  make the rules.  If enough of the people believe that radio licenses
  should be allotted for reasons other than strictly financial then that
  should be the way that it's done.
rogue
response 20 of 107: Mark Unseen   Nov 25 14:47 UTC 1997

#16: TS said they paid $33 million for the station, and overpaid. Let's say
     fair market value is $25 million and you invested $1 million in the
     venture. Considering that the S&P 500 ("stock market") has increased
     in value about 10% a year on average this century, if the station is
     not making $2.5 million a year, you will probably be upset. Considering
     that the economy is booming and the S&P 500 has gone up an average of
     16% over the past 5 years, that is a very conservative value. People
     who do not have money coming out of their assholes do not invest 
     $1 million to hear music they like. 

#18: I don't reduce "everything" to money but when you are talking about
     business decisions -- especially ones where there is a $33 million 
     investment -- it must come down to money. 

#17: Who sets the agenda? Why don't I hear Peking Opera on the radio? 
     What about other ethnic music? 
rogue
response 21 of 107: Mark Unseen   Nov 25 14:52 UTC 1997

#19: You can't operate a bar with licensing. Are bars not "free market"? 
     Is any industry that is not regulated not a "free market"? Do you know
     what a "free market" is?

     $1 billion would not guarantee you a bar. You still have to jump 
     through hoops. Again, do you know what a "free market" is?

     The people have the ultimate say in how the broadcast spectrum is
     used -- they vote with their ears and they vote with their wallets. 
     That's obviously not good enough for you because the Nanny State knows
     better, right?

(First paragraph should say, "Is any industry that is regulated not a 
 "free market"?)
mta
response 22 of 107: Mark Unseen   Nov 25 17:26 UTC 1997

s'okay Jemmie.  Sometimes I think you don't get it, too.  ;)

You say that people who aren't wallowing in money don't make major investments
That's simply not true.I doubt anyone expected to make a profit on their loans
and donations to help get the infant grex started, for instance.  (For that
matter, I have the impressions that several people were never fully reimbursed
for their initial loans to the founding fund.  Most of them eventually decided
to just consider the money a donation after a while.

OK, grex didn't cost anyone a several billion dollar investment -- but
relative to our incomes it was still a lot of money. Everyone contributed what
they could afford not out of a profit motive but out of a love for public
access computer conferencing and a desire to promote free access to
information.I don't think that puts the founders in the league of a Mother
Theresa.  Far from it.

But money is simply not a motivating factor to some people as long as the cash
is there to provide for the basics. (For instance a project brings in enough
not to become an unmanageable financial burden, whether the project be a radio
station or a computer conferncing system)

Actually, there are a number of not for profit radio stations across the
country (aside from NPR/PRI stations) that are run by volunteers who have
other days jobs and are supported by listener subscriptions.Those stations
are the radio equivalents of grex.  Not everyone who listens contributes --
but enough do to keep the stations on the air and the volunteers are donating
time and skills out of a love for what they're contributing.  
krj
response 23 of 107: Mark Unseen   Nov 25 17:27 UTC 1997

(Digression: are you really a Chinese opera fan, rogue?  
 If so, please come write something about it for the music conference
 or the Classical music conference some time...)

I guess we'll just have to agree to disagree on what a barrier to entry
is.  Inherently, radio is a business which can be run by high school 
student, or run out of the back of a truck.  A government license which
has to be purchased for $20-$30 million seems like a huge barrier to me,
relative to the normal cost of operation.  Last I heard, liquor 
licenses were generally priced in the tens of thousands of dollars, 
which is not an amount exorbitant to the cost of operating the 
business.

When you write:  "The people have the ultimate say in how the broadcast
spectrum is used -- they vote with their ears and they vote with 
their wallets" well, I have to disagree there.  The ADVERTISERS have 
the ultimate say in how the spectrum is used, and to the advertisers,
some ears are more equal than others.
 
I am not the customer of radio.  I can't go buy the radio programming 
I want -- the closest I can get is to give money to the local 
public radio station.  

WQRS had plenty of listeners -- it was quite a profitable station.
Free market theory claims that all profitable projects will be 
done; yet here, a profitable business was destroyed and its 
listeners -- and its customers too, because WQRS had advertisers
who are unlikely to follow to the new format -- were discarded 
as worthless.  What's wrong here?

(Nothing is wrong, says Dr. Rogue Pangloss!  This is the best of 
all possible worlds!!  :)    )

So, yes, Rogue, I do believe there is a role for Nanny State to 
play in the allocation of radio, at least until the next-generation
digital radio service, which may allow many more players, comes 
into production.
nsiddall
response 24 of 107: Mark Unseen   Nov 25 18:17 UTC 1997

Hey, it's silly to demean poor Jemmie because he talks about economics. 
That's like telling someone who understands physics, you must have a dreary
life because you reduce everything to the law of gravity.  Money and economics
are just tools to analyse and organize our lives.  They don't tell us what
we have to do; they don't keep us from appreciating music, falling in
love...having the same passions and feelings as self-satisfied ignorant people
who proudly proclaim they don't "care" about economics.

I don't know anything about the radio business, or have any strong feelings
about what public policy should be...but it does seem entirely possible that
the station management made a mistake.  Not even Jemmie would claim that
business people are infallible.
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