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Author Message
i
Grex System Problems Item Mark Unseen   Sep 24 02:44 UTC 1999

This item is for system problems.  If something on Grex isn't working 
right (line noise on a modem, weird behavior from a program, etc.), 
this is the place to announce it.  Except for security holes.  If you 
find a hole in system security, mail information about it to "staff".
292 responses total.
gelinas
response 1 of 292: Mark Unseen   Sep 24 03:35 UTC 1999

I thought I had created a .forward file.  Today I discovered mail here.
A .forwards automagically deleted?
aruba
response 2 of 292: Mark Unseen   Sep 24 14:19 UTC 1999

Your forward file is still there.  The last date on your mail file is
Sep 23 23:42, and the date on your .forward file is Sep 23 23:44.  So it looks
like someone sent you mail just 2 minutes before you put the file in place.
remmers
response 3 of 292: Mark Unseen   Sep 24 15:08 UTC 1999

When I dialed in this morning on 761-3000, the modem connected but
I didn't get the "few seconds to connect" message or a login prompt.
When I hung up and redialed on 761-3411, I was able to log in with
no problems.

There have been a number of reports of problems like this.  It's been
mentioned that giving your area code and first three digits of your
phone number may help staff in diagnosing the problem, so I'll do so:
734-665.
krj
response 4 of 292: Mark Unseen   Sep 24 15:24 UTC 1999

I had the same problem remmers had with 761-3000.  My home exchange
is 734-747.
keesan
response 5 of 292: Mark Unseen   Sep 24 15:37 UTC 1999

734-995.  Dialed in to 7613000 and got only the connect message.  Then
immediately dialed in to 7615041 and here I am.
scott
response 6 of 292: Mark Unseen   Sep 24 19:29 UTC 1999

I think groovy has more flaky ports now.  Sigh, that's why I swapped groupie
out.  :(
keesan
response 7 of 292: Mark Unseen   Sep 24 19:59 UTC 1999

Could someone post (here) the list of phone numbers, in order, and I would
be willing to phone in to all of them in order to see if I can pinpoint the
problem.  Again, 7613000 did not work, 761-5041 (at or near the end) did.
other
response 8 of 292: Mark Unseen   Sep 24 20:27 UTC 1999

keesan, scott is suggesting that the terminal server is the problem, not the
modem.  that means that the phone number is not related to whether or not you
have a problem.
mooncat
response 9 of 292: Mark Unseen   Sep 24 22:56 UTC 1999

I just experienced the connecting- but no response from Grex problem.
I only know the 761-3000 number (I always forget to look up the other
numbers when I'm online) so I had to dial several times before getting
a connection that worked.

Oh and, 764-544

mooncat
response 10 of 292: Mark Unseen   Sep 24 22:57 UTC 1999

(er... 734-544 I have no idea what 764 is the area code for... <shrugs>)

scg
response 11 of 292: Mark Unseen   Sep 25 06:17 UTC 1999

Ok, on that list of NPA/NXXs, we seem to have Ann Arbor Main, Ann Arbor
Southeast, and Ypsi Main.  That would seem to suggest that it's not CO
specific.
scott
response 12 of 292: Mark Unseen   Sep 25 12:20 UTC 1999

Actually the phone numbers for Grex do map to specific modems and then onto
specific ports on the terminal server.  So trying numbers would be a useful
thing after all.  You can get the list of phones by typing    !phones   or
phones at a prompt.
other
response 13 of 292: Mark Unseen   Sep 25 18:36 UTC 1999

oh, oops.   i thought the server just assigned connections to whatever port
was available...  sorry.
kaplan
response 14 of 292: Mark Unseen   Sep 25 21:23 UTC 1999

agora 4 linked to helpers 84
scott
response 15 of 292: Mark Unseen   Sep 25 21:49 UTC 1999

...and then Grex assigns a random telnet port to a terminal server port.  That
part is true, such that you can't tell from the tty what terminal server port
it is.  But phone numbers still map directly.
gelinas
response 16 of 292: Mark Unseen   Sep 25 22:41 UTC 1999

Re #2: No, my .forward was _not_ still there.  I (re-)created it when I
discovered I had mail.  Of course, I may have just thought I created one
originally.  It's still there, now, though, so I guess it's fine.
aruba
response 17 of 292: Mark Unseen   Sep 26 00:19 UTC 1999

That sounds likely.  You're certainly allowed to have a .forward on Grex.
nephi
response 18 of 292: Mark Unseen   Sep 26 03:40 UTC 1999


keesan
response 19 of 292: Mark Unseen   Sep 27 22:23 UTC 1999

I have not been having any trouble connecting at 761-3000 for two days now.
remmers
response 20 of 292: Mark Unseen   Sep 27 22:55 UTC 1999

I just connected to 761-3000 successfully.
pfv
response 21 of 292: Mark Unseen   Sep 29 17:02 UTC 1999

        System load has been over 18 and back & forth between 11 and 14
        for over an hour now.. Systems acting weird as hell.

        My other session is now totally locked up and even AYT's are doing
        nothing at all.

        What gives?
gull
response 22 of 292: Mark Unseen   Sep 30 13:39 UTC 1999

I fear something Very Bad is happening to /var/spool/mail.  Pine gave me
this error when I tried to close my inbox:


           SERIOUS DISK ERROR WRITING: "/var/spool/mail/g/u/gull"
    The reported error number is 6.  The last reported mail error was:
       "Unable to sync folder: No such device or address"

Retrying got "Unable to sync folder: I/O error"
aruba
response 23 of 292: Mark Unseen   Sep 30 14:07 UTC 1999

I had a similar problem.  When I logged in earlier Grex told me I had no
mail, although I have a lot of old messages in my mailbox.  I did an ls -l
on /var/spool/mail/a/r and saw this: 

ls: arrow: I/O error
ls: arunjun: I/O error
ls: arthur: I/O error
ls: aravind: I/O error

etc.  After a bunch of those, a bunch of normal output from ls, like

-rw-------   1 ar       humans       3345 Sep 21 00:04 ar
-rw-------   1 ara007   populus      5571 Sep 28 01:01 ara007
-rw-------   1 arabella people      74352 Sep 30 06:58 arabella
-rw-------   1 arabian  humans          0 Jun  4 20:21 arabian

Mine was among the normal files, so I ran Pine, and it tried for a while
to open my inbox, then Grex logged me out.  I tried to log in again a
couple times, and Grex hung up on me each time.  So I waited a few minutes
and tried again, and now everything seems fine.

rcurl
response 24 of 292: Mark Unseen   Sep 30 15:56 UTC 1999

I haven't been able to connect via Merit since last night - get a domain
not known error this morning (couldn't even get into Merit last night).
Anyone know anything about a problem there?
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