Help! Printer problem

Feb 25 04:09 UTC 1995

Help!  My parents have purchased a nice new Compaq Presario, but wish to
continue using their perfectly good daisywheel printer (a Citizen Premiere 
35).  Unfortunately, when underlining text, the printer "skips" a line, so
that just the underline appears on a line by itself.  For example,

texttexttexttext important word texttexttexttext
                 ______________
moretextmoretextmoretextmoretextmoretextmoretext

The printer worked just fine with an old XT clone running WordStar, so I
think the problem is in Word (6.0) or Windows (3.1).  Does anyone have
any ideas of what might be wrong or how to fix it?  By the way, a Print
Preview looks like it should with the underline properly placed.  They are
using the "Generic/Text" printer in the setup.

I appreciate your help and suggestions!!!

response 2 of 20:

Feb 25 19:48 UTC 1995

I found out something new about this problem from my folks:  bold printing
does work properly (the printer goes back and double-strikes the word), so
it is just underlining.

response 4 of 20:

Feb 27 20:37 UTC 1995

Hoorah!  I got an answer from (moment of silence) Microsoft.  On the second
try, though.

Rob, thanks for the suggestion - we did call Citizen.  They suggested we
try another word processor.  We used Write, which printed properly, thus
implicating Microsoft Word as the culprit.  With this info in hand, Microsoft
was able to supply an answer.

For anyone else stuck with this particular problem, here is the fix:

  Under Format menu, select Paragraph  (dialog box comes up)
  then, under Line Spacing, click on "single" to pull up a menu, and
  select "Exactly".  In the accompanying text box, remove "12 pt" and
  type in "1.3 Li"  (no quotes, but include space).  Click "OK" and you
  should be ready to go.  Don't ask me why, but it does work :-)


Thanks, everyone, for scratching your noggins on this one.  Much appreciated!

response 6 of 20:

Feb 5 15:55 UTC 1998

Wow...finally a problem I think i can help with...!!

I have both the older kpx1124, and a "newer" kxp1124i.  I bought the "i" for
$50 used, since I love the old one which has always been a real workhorse for
me, and still is.

I was lucky, I got _all_ the documentation (even the unpacking/repacking
instructions) when i bought this.  As i use it, I've been discovering many
little things that are a bit different from the older model.

At the moment, i don't have time to read the entire manual for a detailed
answer, but if you have specific questions/problems let me know and I'll go
through the index to find you an answer.

On the face of it, the 1124i talks about "Epson LQ-850" mode commands (rather
than the LQ-2500), and "IBM Proprinter X24E" mode (rather than just IBM
proprinter).

By now, there must be a driver available for the 1124i which you can get from
corel.  I use both WP5.0 and WP5.1 (both for DOS) on different machines and
use this printer with both.  I can't recall which set-up I've been using (but
I think the WP5.1 had the kxp1124i driver...which doesn't work with WP5.0).

Give the different drivers a try as above, and if you still have trouble let
me know (sorry, I'm going to protect my manuals from loss, but I can copy some
pages if we can find out what you need.)

response 8 of 20:

Feb 7 19:13 UTC 1998

I haven't discovered any definite advantages to the "i" model, I only got it
because the plain 1124 works so well for me at the office.  I more often use
my HP855c deskjet for more "fancy" applications.

One thing that I had to do though, if you're used to hitting the paper-cut
key (advances the paper to the seam so you can tear it off, then returns it
to top of page) on the old 1124, the paper cut button on the 1124i is the
_middle_ button, instead of the 1st (to the right).  I've had to put a red
label above the button so I didn't keep unloading my paper by hitting that
1st button (which is function/on-line for the older 1124).   ;-)

response 10 of 20:

Apr 15 04:32 UTC 1998

I have a pause at the end of lines when printing with my Epson LQ-570.
I don't get the pause when printing ASCII text, but I get it when
printing from fancy stuff using fancy fonts that happen in an almost
graphics like mode.  I'm pretty sure in my case that the delay is a
result of the printer needing the image of the whole line before it
starts, and the parallel port can't deliver data quite fast enough (at
least with the driver version I'm using).

response 12 of 20:

Apr 15 18:01 UTC 2004

And now, almost 6 years later, this looks like as good an item as any:

At home I have an HP LaserJet 5L.  It prints pretty well, generally does what
I need it to do.  The problem is the paper feeder:  At this point, it almost
always now feeds at least 2 sheets every time, sometimes / often several at
once.  Thank goodness this rarely results in a jam, but it is highly annoying,
and renders printing essentially mandatory attended mode.  There must be
something out of adjustment, dirty, etc. with the feeding mechanism (rollers
etc.).  Does anyone have any experience with this sort of thing?  Is this
something one can [try to] fix on one's own?