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furs
Special Orders don't upset us.... Mark Unseen   Jun 20 01:12 UTC 2007

When you are at a restuarant, do you special order your food?  
Do you think it's too much to ask?
If you do, how often do they get it right?
And what do you do if they get it wrong?
20 responses total.
slynne
response 1 of 20: Mark Unseen   Jun 20 01:22 UTC 2007

I really hate mayo so I try to special order things without it. Most of 
the time, they get it right but if they get it wrong, I just scrape it 
off. 

furs
response 2 of 20: Mark Unseen   Jun 20 01:36 UTC 2007

I special order all the time.  Most of the time they get it right and 
when they don't, I almost always just take care of it myself.

Lately they have gotten my order wrong almost every time.  It's weird, 
cause it's different places every time.

I don't like to send food back because I really don't want any 
extra "special sauce" when it comes back. ;)

But Friday I sent some salmon back, because it was almost not cooked 
at all (raw).  (and it's wasn't supposed to be like that either.) and 
I was afraid to eat it.
slynne
response 3 of 20: Mark Unseen   Jun 20 01:43 UTC 2007

Weird. 

FWIW, raw salmon is usually safer than raw beef or chicken or pork. But
I probably would have sent it back for some extra oven time too. 
samiam
response 4 of 20: Mark Unseen   Jun 20 18:50 UTC 2007

I'm like Jeanne in this. I special order lke crazy, but I'll generally 
eat whatever they put in front of me. I rarely send food back (cold 
rubbery eggs are one huge exception, and a charred steak when I ordered 
it medium rare would be another). 

Most places do OK with my special orders, though my order of "iced tea, 
lots of ice, no lemon" frequently translates to "iced tea, no ice, 
extra lemon." Servers seem to have a hard time wrapping themselves 
around the idea of someone who would rather have less beverage and it 
be very cold than to have more.
jadecat
response 5 of 20: Mark Unseen   Jun 20 19:30 UTC 2007

I don't tend to special order all that much- but when I do I expect it
to be done properly. I will send a steak back if it's not cooked enough
for me (I really don't like rare meat). I've been known to insist on a
totally different piece of meat (if they can't get it cooked properly
twice, I don't want it thrown back on the grill - give me a new one).
I've only had to do that once or twice though. :)
furs
response 6 of 20: Mark Unseen   Jun 20 19:43 UTC 2007

also, when I send stuff back, I try to be SUPER NICE, cause I don't 
want a lugey in it. 
jadecat
response 7 of 20: Mark Unseen   Jun 20 20:07 UTC 2007

resp:6 Oh yeah, definitely- very nice and polite about it. 
edina
response 8 of 20: Mark Unseen   Jun 20 20:18 UTC 2007

I don't special order very often.  And when I am being a bit pickier, 
I do try to mention that I tip well.
cmcgee
response 9 of 20: Mark Unseen   Jun 20 20:52 UTC 2007

I often ask the waitperson if there are things the cook on duty does
especially well.  Sometimes I get offered off-menu items.  

I do put in special requests from time to time, but seldom send them back if
they aren't right.  I've been in too many kitchens where exceptions are just
too easy to forget.  

I do try to be clear about dressing an item or my plate.  No mayonnaise is
usually the waitperson, not the cook's problem.  

The other thing I do before I complain is ask the person I'm dining with if
I was clear.  Sometimes I'm the only one who understood what I was getting
at. *grin*
jadecat
response 10 of 20: Mark Unseen   Jun 20 21:01 UTC 2007

resp:9 *laughs* Yeah, I usually do that last bit too. Especially if it's
a change I usually ask for, sometimes I get so used to asking for it
that I forget and think I made a special request when I didn't. 
samiam
response 11 of 20: Mark Unseen   Jun 20 22:41 UTC 2007

Re #6: So true! I *do* tip very well, so I don't feel too bad about 
special requests, as a rule. Besides, if there is a problem with food 
preparation, it is seldom the fault of the server.
furs
response 12 of 20: Mark Unseen   Jun 21 00:49 UTC 2007

yep, I tip well as well.
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