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aruba
Should Grex change registrars for its domain names? Mark Unseen   Nov 7 20:33 UTC 2002

cyberspace.org is up for renewal on 1/14/2003, and grex.org on 2/27/2003. 
VeriSign wants $35 each to renew them for one year, or $75 each to renew
them for 3 years.  Should we go ahead and renew with VeriSign, or try to
change registrars?

I'd particularly like to hear from anyone who has moved a domain name from
one registrar to another about how much trouble and risk is involved.
59 responses total.
polytarp
response 1 of 59: Mark Unseen   Nov 7 22:09 UTC 2002

Who cares what you think?  I think that's very rude.
gull
response 2 of 59: Mark Unseen   Nov 7 23:33 UTC 2002

I've heard Verisign makes it very hard to transfer domains to other
registrars.
other
response 3 of 59: Mark Unseen   Nov 7 23:39 UTC 2002

I think direct experience would be more useful here than what we've heard 
from other people, but if we do reference such third-party experience, 
please be specific about the nature of the problems encountered.
gull
response 4 of 59: Mark Unseen   Nov 8 00:35 UTC 2002

What I heard is that they don't allow it.  That may not be true, it's just
what someone who has a domain hosted by them told me.
russ
response 5 of 59: Mark Unseen   Nov 8 05:00 UTC 2002

Kudos to aruba for thinking this far ahead!
i
response 6 of 59: Mark Unseen   Nov 8 12:10 UTC 2002

We deal with lots of this at work.  Verisign is generally sleazy, very
difficult to deal with, and expensive.  We should move quickly if we
want to transfer - one of Verisign's tricks is to "invoice" the renewal
many weeks before the domain name expires, then require that one pay
the invoice before they'll allow a transfer.

If you know what you're doing on the technical side (DNS mostly) and 
don't pick a worse registrar to move to (no name comes to mind), i don't
think there's substantial risk in trying to transfer.  A quick peek at
'whois' doesn't suggest any special problem, but don't be surprised at
a lot of hold music, run-around, and wasted time from Verisign. 

(Example Verisign trick - after a couple weeks of run-around with "can't
find" the fax you sent to the fax number LISTED ON THEIR WEB SITE, they
admit that they've never heard of that fax number, and give you a new
number to fax your paperwork to.) 

I'd favor transferring on moral grounds alone, but i don't want to 
nominate aruba for what MAY be many hour of hassles. 
gelinas
response 7 of 59: Mark Unseen   Nov 8 13:57 UTC 2002

I agree with Walter's last paragraph.
gelinas
response 8 of 59: Mark Unseen   Nov 8 13:58 UTC 2002

I should have read more carefully, though:  substitute "WILL" for "MAY" in
the last line.
krj
response 9 of 59: Mark Unseen   Nov 8 14:47 UTC 2002

What would be the maximum benefit to Grex of making a registrar switch?
aruba
response 10 of 59: Mark Unseen   Nov 8 15:42 UTC 2002

Well, we received a solicitation from Domain Registry of America which
offers us 5 years for $85 - that would save us $30 over VeriSign.  I
received another solicitation for a domain name I manage from register.com
offering one year for $14.95.
ea
response 11 of 59: Mark Unseen   Nov 8 17:00 UTC 2002

The domain registrar I use is 10-domains.com.  I haven't had any
problems with them.  I transferred a domain from Verisign to 10-domains,
and all I had to do was fax a form to 10-domains.
i
response 12 of 59: Mark Unseen   Nov 8 18:37 UTC 2002

Maximum benefit to grex is being with a "real" registrar when getting-
worse-all-the-time Verisign *would have* really screwed up; the money is 
relatively minor.

Pretty hard to measure this benefit without a crystal ball, though.

We resell Dotster at work.  They're not perfect, but do respond when we
yell at 'em.  I'd pick a registar far more by reputation & reference than
by price or junk mailing.
aruba
response 13 of 59: Mark Unseen   Nov 8 18:58 UTC 2002

VeriSign (when they were Network Solutions) did indeed screw us out of some
money a few years ago.  That was before there were any tested options, so we
just paid the bill and moved on.
mdw
response 14 of 59: Mark Unseen   Nov 9 03:55 UTC 2002

I'd recommend staying away from registrars that use junk e-mail just on
principle.  It may be worth transitioning grex.org and cyberspace.org
seaprately, if possible.  It would be ok if they end up at the same
place, but it would be nice they expired, say, 6 months apart.  At quick
glance, hamjud.com and provide.net still use networksolutions.  ic.net
uses Tucows.
scg
response 15 of 59: Mark Unseen   Nov 12 07:20 UTC 2002

It's worth noting that the others are essentially resellers of Verisign. 
Verisign still runs the registry, but the other companies can now put stuff
in.  It's been several years since I dealt with anything other than my own
domain names, so I don't know what this means in terms of getting problems
solved fast.
i
response 16 of 59: Mark Unseen   Nov 12 12:08 UTC 2002

Re: #15
Yes, but the functions that the Verisign offloads onto their "resellers"
are precisely the functions that Verisign screws up the worst themselves.
heyguy
response 17 of 59: Mark Unseen   Nov 16 19:00 UTC 2002

I had one domain registered through Tucows and one through VeriSign. 
When VeriSign attempted to "invoice" me for the domain I never had 
registered through them, I switched it to Tucows in protest.
other
response 18 of 59: Mark Unseen   Nov 16 22:23 UTC 2002

Did you have any difficulty making the switch?  If so, what happened?
heyguy
response 19 of 59: Mark Unseen   Nov 16 23:49 UTC 2002

I didn't have any difficulty, but then again, I didn't do it myself. I got
a deal through tigertech.net and they handled it all for me.
gelinas
response 20 of 59: Mark Unseen   Nov 19 02:12 UTC 2002

In the most recent Board Minutes item, I mentioned knowing a domain
registrar and volunteered to ask about the services offered.  So I asked:
$10.00/year, plus $5.00 per transaction.  A ten-year registration is
$105.00.  He can also provide DNS hosting, if we need it.

He said we can use the form at 

        http://www.deathstar.org/opensrs/reg_system.cgi

to transfer the domain and work out billing later.
cmcgee
response 21 of 59: Mark Unseen   Nov 19 02:13 UTC 2002

what is a "transaction?"
gelinas
response 22 of 59: Mark Unseen   Nov 19 02:19 UTC 2002

Filling out and submitting the form.
mary
response 23 of 59: Mark Unseen   Nov 19 02:34 UTC 2002

Any financial savings aside, would we be exposing ourselves
to a higher risk of serious screw-ups by changing registrars or
staying with VeriSign?

gelinas
response 24 of 59: Mark Unseen   Nov 19 02:47 UTC 2002

What do you mean by "serious screw-ups"?  The root servers losing track of
which names servers are responsible for the domain?  "whois" not showing the
appropriate contact for the domain?  If so, then it probably doesn't matter
which registrar we choose; I don't think either is very likely with any
registrar.

From what I've seen, the biggest problem is simply the expiration of a domain
and thus the domain being removed from the root name servers.
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