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aruba
Change registrars for grex.org? Mark Unseen   Feb 15 05:24 UTC 2001

Our domain name grex.org is up for renewal.  Right now it is reistered with
Network Solutions, which costs us $35/year.

Valerie suggested to me tonight that we could save money by going with
another registrar.  So I'd like to ask: has anyone had experience with other
registrars?  What are their costs?  What is the procedure for switching a
domain from one registrar to another?

Our payment to Network Solutions is due March 2nd, so if we're going to go
with someone else, we should decide by, say, February 26th.
25 responses total.
scg
response 1 of 25: Mark Unseen   Feb 15 07:47 UTC 2001

I haven't been impressed with what I've seen of the other registrars.  There
were initially complaints of domain names getting lost in the transfer, but
I haven't heard those in a while.  I get the impression a lot of them may be
on less stable financial footing than Network Solutions/Verisign.  Things
could have changed, though.  It's been almost a year since I was dealing with
that sort of thing.
lasar
response 2 of 25: Mark Unseen   Feb 15 15:36 UTC 2001

I don't really know about other registrars, but I've heard a lot of sad
stories, too. However, Netsol isn't flawless, either. And getting away a
domain from them can take months in some cases (I don't say it is always like
that, but I know some people who had really big problems with them).
As long as there is no substantial financial benefit, I'd suggest to stay with
Netsol, if they're not making any problems.
lasar
response 3 of 25: Mark Unseen   Feb 15 15:47 UTC 2001

As for the procedure, it goes something like this:

- You tell the new registrar that you want to transfer grex.org to them.

- You tell the old registrar that they are to accept a takeover from
  the new registrar.

- The new registrar tells the old reg that they'll take over (what exactly
  gets said, I don't know. Probably swapping jokes about stupid customers).

- The domain is transferred to the new registrar, and you have to pay them.

I know, this is not a very detailed explanation, but I you won#t have
to worry about the technical aspects anyway.

And by the way, if you want to switch, do that a bit earlier, it won't
be done in two days. Well, maybe it will, but I doubt it. You should leave
some more room.

Not having any leverage, I'd say stay.

Thank you.
ea
response 4 of 25: Mark Unseen   Feb 16 00:26 UTC 2001

I have had good experience with www.10-domains.com  Significantly 
cheaper ($10/year vs $35/year) and I've found them to be as reliable as 
Network Solutions.

Disclaimer: I have not had any billing problems.  I know that NetSol was 
extremely bad about correcting billing problems and resolving other 
customer service issues.  However, since I have not had any issues with 
10-domains.com, I cannot rate them on this matter.
eeyore
response 5 of 25: Mark Unseen   Feb 16 05:11 UTC 2001

I personally don't think that the $35 a year will break us, and why try
fussing with this now, so close to the deadline for the year???  If we want
to change it to somebody else, that's not a problem, but I would feel more
comfortable if we waited until next year, when we have more time to look up
information.
aruba
response 6 of 25: Mark Unseen   Feb 16 07:11 UTC 2001

I should note that the bill that Network Solutions sent us was for 2 years,
or $70.  I made out a check for that amount, and had Jan sign it, and was
about to mail it when Valerie suggested looking into other registrars.
prp
response 7 of 25: Mark Unseen   Feb 16 20:58 UTC 2001

Does the $70 cover both grex.org and cybespace.org?
aruba
response 8 of 25: Mark Unseen   Feb 16 21:58 UTC 2001

No.  We already renewed cyberspace.org, last month.  The $70 is for two
years of grex.org.
gull
response 9 of 25: Mark Unseen   Feb 17 05:25 UTC 2001

What happens if you register a domain name with one of the new outfits
(say, 10-domains) and they go under?  Is it just "too bad" for you, or
is there some arrangement to let you transfer the name elsewhere?
lasar
response 10 of 25: Mark Unseen   Feb 17 13:12 UTC 2001

Very probably the registrar will sell/transfer his customer base to another
registrar. Depending on the circumstances, he may notify you in advance,
so you can transfer it somewhere else.
devnull
response 11 of 25: Mark Unseen   Feb 18 18:33 UTC 2001

I've been registering domains through joker.com; I haven't had any problems
with new registrations, but I'm finding the transfer process to be a bit
of a pain (and haven't yet successfully transfered any domains).
steve
response 12 of 25: Mark Unseen   Feb 21 19:50 UTC 2001

   I am of the opinion right now that no one is really doing it well,
and network "solutions" isn't any better than the others.  I'm trying
to get an A record changed but so far it doesn't seem to be a very
easy process.
   Given all the problems I've heard and felt others having, it might
be best to pay for another 2 years with NS, and see if the situation
becomes more sane with time.  I don't think it can get any worse.
carson
response 13 of 25: Mark Unseen   Feb 22 23:19 UTC 2001

(so who's making the decision?)
aruba
response 14 of 25: Mark Unseen   Feb 23 20:06 UTC 2001

Judging from what people have said here, it sounds to me like a good idea to
go ahead and renew now, and then transfer later if we decide it's a good
idea.  I'll go ahead and mail the check.
devnull
response 15 of 25: Mark Unseen   Mar 4 23:07 UTC 2001

Re #12: what problems are you encountering?  I've found that mailing
the old style templates to hostmaster@networksolutions.com seems
to still work...


steve
response 16 of 25: Mark Unseen   Mar 7 20:42 UTC 2001

   Let's just say that its been more of a case of what I haven't
encountered, or seen friends encounter.  Everything from losing a
check, to handing out absolutely incorrect information, to the
disappearance of domain names, and other disasters.
srw
response 17 of 25: Mark Unseen   Mar 25 21:36 UTC 2001

I have been recommending to all local organizations registering domains for
HVCN to host that they register with dotster. (http://dotster.com)

None have ever reported any problems to me about dotster. I've never
transferred a domain from elsewhere to dotster, but I think it should be easy.
Payment is by credit card on a secure server. cost is $15/year per domain.
Sounds like we could save $40/year for our two. I wouldn't have any misgivings.
srw
response 18 of 25: Mark Unseen   Mar 25 21:37 UTC 2001

In fact, I see now that they are running an $11.95 domain transfer special. I
think we should go for it.
srw
response 19 of 25: Mark Unseen   Mar 25 21:38 UTC 2001

I should mention that the special only runs until March 31.
scg
response 20 of 25: Mark Unseen   Mar 26 01:05 UTC 2001

Unless the transfer process has been changed in teh last few years, it
involved deleting the domain from one registry, and recreating it elsewhere,
which was sometimes causing domains to be lost.  Transfering, at least at that
point, wasn't as trivial an operation as it might seem.

I'd also want to do some checking into the financial status of any registry
we considered switching to, given the number of otherwise good companies that
have been going under lately.

I wonder if the out of date contact records on Grex domains would doom any
chance of getting them transferred before March 31, anyway.
carson
response 21 of 25: Mark Unseen   Mar 26 01:06 UTC 2001

<carson wonders why "whois" defaults to nic.ddn.mil>
scg
response 22 of 25: Mark Unseen   Mar 26 01:07 UTC 2001

Because it's old.  Do "whois -h whois.geektools.com grex.org" to get current
information on the grex.org domain.

It looks like it's just both phone numbers that are out of date.
jared
response 23 of 25: Mark Unseen   Mar 26 03:14 UTC 2001

vixa.voyager.net should get removed.
krj
response 24 of 25: Mark Unseen   Mar 26 18:53 UTC 2001

As the DNS registration is mission-critical for Grex, I'd really hate
to see us tinker with something which seems to work well to save a 
relatively small amount of money.
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