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bdh3
Tips and Service. Mark Unseen   Oct 7 10:00 UTC 2000

             Oct 7, 2000 - 05:25 AM 

             Shoney's Gives Savannah Band Students
             Check, Apology 
             The Associated Press

             SAVANNAH, Ga. (AP) - Savannah High
             School's black band students and advisers,
             refused service by a white waitress at a
             Shoney's restaurant in Louisiana, have
             received a $10,000 check from the
             restaurant chain. 

             Ken Davis, a program manager at the school,
             said some of the money will be used for
             future band trips. 

             "But we won't stop at Shoney's for
             breakfast," he said. 

             The incident occurred at a Shoney's in
             Metairie, near New Orleans, when about 125
             band members, advisers and chaperones
             stopped for breakfast during a band trip last
             November. 

             When they entered, a white waitress
             approached and asked how she'd be tipped,
             Davis said. 

             "She told me, 'You all don't tip,'" Davis said.
             "I asked if she meant African-Americans
             don't tip and she said, 'You can call it
             whatever you want, but I'm not going to
             serve you.'" 

             Davis said almost everyone on the band trip
             was black, including himself. 

             Betty Marshall, Shoney's senior vice
             president of corporate communications, said
             the company investigated and immediately
             fired the waitress. 

             AP-ES-10-07-00 0524EDT 
             © Copyright 2000 Associated Press. All
             rights reserved. This material may not be
             published, broadcast, rewritten, or
             redistributed. 
               Brought to you by the Tampa Bay Online
                          Network

-----------------

The fact is blacks don't tip for the most part.  Unless they are drug
dealers and just like white drug dealers they do - and really do.

62 responses total.
jerryr
response 1 of 62: Mark Unseen   Oct 7 12:21 UTC 2000

i was asked by my waitress, who was black, at the steak n' shake on ellsworth
road in a2, while i was still trying to eat my less than wonderful sandwhich,
wether i intended to tip her or not.  mayhap it's a function of eating in bad
restaurants.
brighn
response 2 of 62: Mark Unseen   Oct 7 15:15 UTC 2000

I don't know about Shoney's, but Steak N' Shake is one of those weird places
where it's almost fast food enough to not tip, but has enough elements of a
sit-down place. I used to not tip at diners, but now I do.
jp2
response 3 of 62: Mark Unseen   Oct 7 17:20 UTC 2000

This response has been erased.

birdy
response 4 of 62: Mark Unseen   Oct 7 18:53 UTC 2000

I always leave a tip, even if service was bad.  In that case you leave a dime
or something to get your point across.  If you don't leave one, they assume
you forgot.  When someone does get a tip, I tip about 20% or even a bit
higher if they kicked ass.  =)  
bru
response 5 of 62: Mark Unseen   Oct 7 18:54 UTC 2000

I tip, when I can afford to and the service deserves it.  I don't tip
automatically and I do not feel required to tip.
senna
response 6 of 62: Mark Unseen   Oct 7 20:25 UTC 2000

I tip generously where appropriate.  If I can give someone on the job
something to smile about, even briefly, it's worth it.  

Is that a fact, bdie?  Do elaborate.  I'd love to hear statistics.
scg
response 7 of 62: Mark Unseen   Oct 7 20:51 UTC 2000

I don't think I should be required to tip.  I think restauarant prices should
include the service, and that restaurants should pay their wait staff
reasonably base sallaries.  But that doesn't happen in the US, so when going
to a restaurant in the US, I consider tipping to be a requirement.  Even when
the service is barely adequate, I still leave 15%, since that's what
restaurant managers and their employees are presumably agreeing on, and that's
what customers presumably agree to do by going into a restaurant.  The only
time I haven't tipped was a time when the waiter wasn't doing his job at all,
and I ended up having to go fetch the food myself (by which time the food was
already cold), since I didn't feel I should have to pay for something I hadn't
gotten.

If you don tip, your waiter or waitress is waiting on you for some absurdly
low hourly rate.  If you can't afford to tip, you shouldn't be going to a
restaurant.
ric
response 8 of 62: Mark Unseen   Oct 7 21:26 UTC 2000

I hate restaurants that add tip automatically on parties of 8 or more.
And it's usually not 15% either, it's 18% most of the time.  Fine if the
service is worth it, but I've often found that places like that the
service isn't quite that great and maybe I only want to tip 15%.  Or maybe
it was stellar and I want to tip 20% (but I don't, because they've already
determined my tip).

jerryr
response 9 of 62: Mark Unseen   Oct 7 23:59 UTC 2000

don't go back.  the irs hits waitstaff for tip taxes whether they ever receive
them or not.

i agree, if you don't plan on tipping, stay the hell out of restaurants.  if
the service really sux, tip anyway and make your displeasure known to the
management and don't go back to that place.

my 2 cents.
tod
response 10 of 62: Mark Unseen   Oct 8 00:47 UTC 2000

I always tip cuz I'm not a bottomfeeder in society. I believe in
keeping it real with those that are in the service industry, even
if they dont' have a clue and are bad performers at their job, it
makes more sense to keep those handling your food happy.
birdy
response 11 of 62: Mark Unseen   Oct 8 01:16 UTC 2000

Tables of eight or more require working your ass off since there are *other*
full tables to take care of, therefore they tack on an automatic 15%.  Nobody
wants to get stiffed for that kind of work.

And I agree...tips are stupid.  I'd rather get hourly pay that makes up for
it.
scg
response 12 of 62: Mark Unseen   Oct 8 01:19 UTC 2000

Is a table of eight any more work than four tables of two?
birdy
response 13 of 62: Mark Unseen   Oct 8 08:50 UTC 2000

It tends to be, believe it or not.  
happyboy
response 14 of 62: Mark Unseen   Oct 8 16:24 UTC 2000


i tip.  i worked in the foodbag for years.  it was hard
work and grubby and it really SUCKED.  if i get shitty service
i don't go back, i don't make a big bitchy fit or anything.

if the waitstaff are outright RUDE then i go back
cause it's like watchin tv!
ric
response 15 of 62: Mark Unseen   Oct 8 18:59 UTC 2000

I agree with Greg about tipping.

Bruce, if there's even a small chance that you might not leave a tip, stay
the hell out of restaurants.  Dick.
happyboy
response 16 of 62: Mark Unseen   Oct 8 21:11 UTC 2000


        haw!
gull
response 17 of 62: Mark Unseen   Oct 8 21:53 UTC 2000

Re #0:  That's the South for you.
mary
response 18 of 62: Mark Unseen   Oct 8 22:11 UTC 2000

I wonder if there wasn't more to the story in #0.  Like maybe
some rudeness on the part of the large group on arrival.

I don't believe that just because you work in a service
industry you have to take whatever is dished out.  Good
managers will back up their employees when they are 
treated badly.  Good employees are harder to
find than hungry clients. 

Now, if this response was unprovoked, then the waitress
has probably reached the end of this particular career path.
Either that or she should move to Montana.
slynne
response 19 of 62: Mark Unseen   Oct 9 01:24 UTC 2000

Why Montana?

I agree that tipping is a requirement even if the service isnt too hot. I
generally tip 15-20% depending on the service. If the service is bad, I might
leave them 10% and then not go back. I figure 10% is pretty much like stiffing
them since they hardly make any hourly salary and that 10% would pretty much
have to be included in the bill if they were paid a market wage. 

When I am part of a large party and they include a 15% gratuity, I usually
leave another 5% cash if the service was good. 

ric
response 20 of 62: Mark Unseen   Oct 9 01:33 UTC 2000

I never really leave less than 10% unless I'm having a buffet.  If all the
waitress is doing is bringing me pop while I stuff my face at the pizza hut
lunch buffet, she gets a dollar (per person, generally).

It must suck to wait tables someplace like pizza hut during lunch hour, where
nearly everyone gets the buffet.
slynne
response 21 of 62: Mark Unseen   Oct 9 19:05 UTC 2000

Not really, ric. If everyone gets the buffet, the waitstaff can work a 
larger section which usually means that even though people are tipping 
less, they are still making decent money. The only thing is that if you 
leave less than 8%, you are really screwing the waitstaff since the IRS 
taxes them on 8% of their sales even if they dont actually make that 
much in tips. 
tod
response 22 of 62: Mark Unseen   Oct 9 19:16 UTC 2000

Buffets are disgusting
ashke
response 23 of 62: Mark Unseen   Oct 10 20:02 UTC 2000

It's amazing that tipping is considered a must do, rather than a gratuity,
with I thought was the point.  If my service truly sucks, you are not going
to get a tip from me unless it is in the way of me telling you or your manager
what's up.  

Going out to resteraunts is based upon the food prices.  But the cost of
tiping the services should not be manditory.  It should be based on the
preformance of the staff.  I'm not going to pay you just because the food
service business decrees that the customer should pay for your salary in
addition to the meal, rather thant he resteraunt paying out.  

My brother is a mananger of a resteraunt, and some of the bitchier waitstaff
complain that they don't "get what they deserve" from some customers, and can
"tell" when they won't get a good tip, so they don't act the same as they
would if they were expecting a "good" tip.  If you agree to work for 2-4 an
hour, and then want me to make up for the rest of it, you should be good at
your job, or at least be nice and try.  You don't have to be great, but
waitstaff that have a chip on their shoulder or don't refill your drink or
ask how things were, but rather treat you like you're a memory or are just
waiting to get you out to get others in?  They don't get a big tip from me.
jazz
response 24 of 62: Mark Unseen   Oct 10 20:32 UTC 2000

        I don't give a tip at all if a waiter or waitress pisses me off -
though I don't grade them on the job that the cook or the busboy does, unless
it's something obvious that they shouldn't have permitted to get to the
customer.
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