Grex Oldcoop Conference

Item 267: When is newuser coming back?

Entered by richard on Wed May 18 19:38:40 2005:

Noticed that newuser is still down after more than a week.  Is this a 
quiet policy decision that has been made in light of the most recent 
sabatoge?  

Grex needs newuser up and soon, or this place will shrivel up and die!
51 responses total.

#1 of 51 by tod on Wed May 18 19:47:01 2005:

Nonprofit Schmofit!


#2 of 51 by steve on Wed May 18 23:22:29 2005:

I agree with that, basically.  A few more days.


#3 of 51 by naftee on Fri May 20 01:47:01 2005:

I miss the Brazilians.


#4 of 51 by richard on Fri Jun 17 20:46:34 2005:

"#2 of 3 by STeve Andre' (steve) on Wed May 18 19:22:29 2005: 

I agree with that, basically.  A few more days."


This was a month ago. Newuser is still gone.  Has staff made a policy 
decision re: newuser?  Shouldn't that have gone through the board and 
the membership?  Or does staff get to decide on its own that open 
newuser goes away and doesn't ever come back in its old form?

what gives?



#5 of 51 by nharmon on Sun Jun 19 03:01:37 2005:

Can we get some of the board members to address this problem?


#6 of 51 by ryan on Sun Jun 19 03:02:34 2005:

This response has been erased.



#7 of 51 by nharmon on Sun Jun 19 03:13:54 2005:

Wouldn't that at least require a vote by the membership?


#8 of 51 by ric on Sun Jun 19 14:53:45 2005:

They're rewriting it to figure out a way to prevent naftee and scholar from
creating new accounts.


#9 of 51 by naftee on Sun Jun 19 15:06:36 2005:

we already have a bunch of accounts


#10 of 51 by cross on Sun Jun 19 23:32:03 2005:

That's not it at all.  Steve just never did it.  Nor did he tell anyone
else how to.


#11 of 51 by ryan on Mon Jun 20 00:08:30 2005:

This response has been erased.



#12 of 51 by cross on Mon Jun 20 04:08:23 2005:

There has to be a balance.  The board shouldn't set a staff members life
priorities around grex, but nor should it ignore something as crucial as
newuser supposedly is.


#13 of 51 by naftee on Mon Jun 20 05:15:30 2005:

newuser is unlucky


#14 of 51 by nharmon on Mon Jun 20 14:00:39 2005:

> I don't think the board should have the authority to boss the staff around
> such as "You must fix newuser by such and such date."

I think they should, and they do. We have been without newuser for more than
a month (not sure the exact amount of time), with no clue about what is being
done to fix it, or when it should be fixed.

We all understand that staff are all volunteers, but that isn't an excuse for
procrastination. I just don't see the reason why we can't be honest about why
this has gone unaddressed. I also don't understand why the Board of Directors
doesn't think that the fact that newuser has gone broken this long somehow
doesn't affect their chances at reelection, or the overall health of the
organization.

Again, I simply don't understand why there is this lack of information. It
seems that this organization is bent on hording the truth about things such
as this. This is the precise conditions that foster speculation and deceit,
and lead to the break up of an organization.


#15 of 51 by ric on Mon Jun 20 14:46:51 2005:

Hard to get new members won't you don't get new USERS.


#16 of 51 by aruba on Mon Jun 20 14:59:27 2005:

nharmon - I'm sorry you are frustrated.  Here's the information, as I
understand it.

When Grex went down last time, a number of entries int he password file got
munged.  If newuser is allowed to run while they are still munged, bad
things could happen to the password file.  Plus, the people who own the
munged entries can't get into Grex.

STeve started to fix the problem, and promised to finish fixing it.  Then he
was called away and hasn't been back for at least a month.  STeve has always
been very responsive to crisis situations on Grex, and often (as in the case
of the last crash) is the first staff member to react when something goes
wrong.

But it's harder to motivate STeve to do things when there is not a perceived
crisis.  I presume he has moved on to other peoples' crises.  STeve has a
history of promising to do things very soon, then not getting to them until
months or years later, if at all.

The board (and Mary in particular) have been trying diligently to get STeve
to tell the rest of the staff where he was in the process of restoring the
password file, so that someone can pick up where he left off.  There has
been no response so far.  The best thing to do, I think, is for some staff
member to wade into the problem and try to figure out what state things are
in.

A separate problem is the question of why the password file got munged in
the first place.  It's possible there is something in newuser that doesn't
play well with OpenBSD.  Some staff member needs to step up and have a look
at that.

Mike McNally, at Mary's urging, has agreed to look at the current problem.


#17 of 51 by nharmon on Mon Jun 20 15:11:20 2005:

Thank you for taking the time to let all of us know what is going on with
newuser, Mark. We appreciate it sincerely.

And good luck to Mike McNally in fixing the problem. I'm sure if he runs into
any problems, he knows he can post them to Garage for some of us to help out
with.


#18 of 51 by naftee on Mon Jun 20 15:24:37 2005:

thank you, nharmon


#19 of 51 by nharmon on Mon Jun 20 15:45:35 2005:

thank you, naftee


#20 of 51 by cross on Tue Jun 21 00:35:11 2005:

I say we install xnew.


#21 of 51 by richard on Tue Jun 21 02:07:23 2005:

I suggest that if newuser is going to be down indefinetly, grex 
temporarily allow anonymous posting (at least through the backtalk 
interface which Im sure can allow it, when a user reading anonymously 
wants to click post, they can be prompted for whatever name they want 
to post under).  Grex shouldnt ever have the appearance, as it does at 
the moment, of being a closed system.  If people come here and see grex 
and want to participate, and cannot sign up for their own accounts, 
don't turn them away.  Let them post anyway.  


#22 of 51 by keesan on Tue Jun 21 13:57:26 2005:

How many paying members have we lost since we lost newuser along with some
old accounts?


#23 of 51 by nharmon on Tue Jun 21 14:29:48 2005:

uh....from my impression....we've actually gained a few.


#24 of 51 by ric on Tue Jun 21 17:22:17 2005:

anonymous posting?  hah.  that seems like a bad idea.


#25 of 51 by scholar on Tue Jun 21 18:34:15 2005:

SO DOES YOUR PARENTS FUCKING THE NIGHT THEY CONCEIVED YOU< BNUT DON"T FORGET
THAT HINDSIGHT IS EWWWWW WHEN IT"S LOOKING AT YOU


#26 of 51 by ric on Tue Jun 21 20:09:44 2005:

Has anyone ever told you that you have exquisite typing skills?


#27 of 51 by nharmon on Tue Jun 21 20:16:28 2005:

I can tell you why not.


#28 of 51 by naftee on Tue Jun 21 20:42:58 2005:

ur hot, n8


#29 of 51 by aruba on Tue Jun 21 21:23:31 2005:

Re #22: Sindi - I don't know how to tell if some members are not able to get
on Grex.


#30 of 51 by ryan on Wed Jun 22 01:17:25 2005:

This response has been erased.



#31 of 51 by naftee on Wed Jun 22 02:30:19 2005:

lolz


#32 of 51 by gelinas on Wed Jun 22 04:14:41 2005:

Here's a bit more information on the problem:

". . . the nulogfile, the file that contains the record of every run of
newuser is munged.  There are many duplicates of accounts there, with many
accounts having the same uid.  It appears that only the logging is messed up,
not the actual /etc/master.passwd data, but this means that we're going to
have an interesting time ressurecting the accounts" (STeve Andre, in a
message to the Grex Board and Staff, on Apr 30, 2005).

On May 7, 2005, Glenda noted: "We turned the newuser program off while we
work on fixing the problem so that the newuser logs are not overwritten.  We
are working on getting the accounts that were created but not activated from
the logs and activated.  Newuser will then be turned back on."

So the *real* problem is resurrecting the lost accounts.  Once that is done,
we can move forward.


#33 of 51 by keesan on Wed Jun 22 13:20:46 2005:

Aruba, I was asking if we have fewer paid members now than we did before
newuser was disconnected (and some old users' accounts stopped working) - back
in April, I guess it was.  If I were a paying member whose account stopped
working, I would think twice about continuing to pay for it.  


#34 of 51 by aruba on Wed Jun 22 13:48:50 2005:

There hasn't been a drop in membership yet, but I agree with you.


#35 of 51 by nharmon on Wed Jun 22 16:10:40 2005:

Has there been an increase in membership?


#36 of 51 by richard on Wed Jun 22 20:51:27 2005:

why would there be an increase in membership when some paid members 
apparently can't even access their logins?  

grex should not allow itself to be a closed system.  ever.  It is in 
violation of grex's stated mission.  If newuser is going to be down any 
longer than it already has been, allow anonymous posting for the time 
being.  


#37 of 51 by tod on Wed Jun 22 21:19:26 2005:

Grex newuser is down. Has been done. Will be down. Correct?


#38 of 51 by cross on Wed Jun 22 22:21:41 2005:

Newuser is back up now.


#39 of 51 by keesan on Wed Jun 22 23:21:55 2005:

WOW!  How did that happen?  Squeaky wheel?  Thanks to whoever fixed it.


#40 of 51 by mcnally on Thu Jun 23 00:39:29 2005:

 After talking with STeve about what needed to be done, I re-enabled
 newuser yesterday.  I was planning to hold off making an announcement
 until I had a chance to get to web newuser as well, as only the
 dial-in / telnet version is currently functional, but since the cat's
 out of the bag.

 The last I checked about 25 new accounts had been created since the
 restart without incident.

 However, it is still possible that we'll have to turn it off again if
 more problems surface.  I hope that won't be the case, but hope people
 will be understanding if it turns out more work is needed.  In the 
 meantime I agree with what appears to be the general consensus --
 that open newuser is important to the spirit and the mission of the
 system, and thus I think we ought to be erring on the side of opening
 it until/unless problems become evident, not keeping it closed until
 we can prove that it's safe..

 If people are happy about it being back I suggest they thank STeve,
 who did far more work on it than I did; basically I followed his
 instructions to re-enable it but STeve is the one who has put major
 effort into trying to reconstruct what happened back in April.


#41 of 51 by nharmon on Thu Jun 23 00:40:29 2005:

> why would there be an increase in membership when some paid members
> apparently can't even access their logins?

Because those users who can sent in money, and the members who were unable
to log in were paid up through June?


#42 of 51 by dpc on Thu Jun 23 01:10:20 2005:

Great work, Mike!


#43 of 51 by richard on Thu Jun 23 01:12:51 2005:

thanks STeve and McNally


#44 of 51 by naftee on Thu Jun 23 03:30:02 2005:

thanks, richard !

can someone update the motd ?


#45 of 51 by nharmon on Thu Jun 23 13:32:58 2005:

Kudos to the staff, and especially to Mike McNally!


#46 of 51 by aruba on Thu Jun 23 20:13:54 2005:

Thanks Mike!

Re #35:  There hasn't been an appreciable change in membership since April.


#47 of 51 by naftee on Thu Jun 23 21:38:38 2005:

thanks, aruba @Q


#48 of 51 by nharmon on Fri Jun 24 12:51:24 2005:

No thanks to you naftee.


#49 of 51 by naftee on Fri Jun 24 23:40:25 2005:

you do a bung-bung in another man's anus


#50 of 51 by naftee on Wed Aug 31 01:55:13 2005:

nponon, it's "bung bung bung in other men anus"


#51 of 51 by jesuit on Wed May 17 02:15:31 2006:

TROGG IS DAVID BLAINE


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