Grex Music2 Conference

Item 116: Music genres in AA stores and eateries

Entered by keesan on Mon Mar 2 18:07:38 1998:

What genres of recorded music are played in downtown Ann Arbor restaurants
and stores, and how is a particular genre related to the type of person
working or shopping there?  I have heard mostly reggae in the food coop,
classical at Fireside, and I think no music at Big Market -- is this simply
the preference of workers/owners?  Dinersty has silence, any other silent
restaurants?
Does the music affect how long people stay and eat, or what they buy?  DOes
it make customers feel they are part of some group?
24 responses total.

#1 of 24 by bruin on Mon Mar 2 18:37:52 1998:

You may also wish to discuss the musical genres played in the places of
employment.  For instance, when I started working at the _Ann Arbor News_ in
1995, the speaker system was playing Lite FM 93.1.  When the station changed
its call letters back to WDRQ, and changed to a dance music format, they
switched the station to WNIC (100.3 FM--Detroit's Nicest Rock).


#2 of 24 by keesan on Mon Mar 2 20:33:58 1998:

Good idea, I don't have a real job so had not realized workplaces played
music.  Do the employees get any say in what is played, or who decides?  What
did Lite FM 93.1 play before changing?  Is there any way to turn off the
speakers in your work area?  I objected to a steady diet of jazz at the
dentist (I was in there for two hours with my mouth open) and she said I could
bring my own CD, which I happened to have with me.  Do all doctors' and
dentists' offices play jazz now? Who plays radio and who plays CD or tape?


#3 of 24 by bruin on Tue Mar 3 00:51:19 1998:

The former Lite FM 93.1 was playing soft rock music (and I _do_ mean "soft")
before it changed to a higher tempo of music.  The first time I thought
something was not right was when I heard "Love Shack" by the B-52's ("I got
me a Chrysler./It seats about 20,/So hurry up and bring your/Jukebox money.").

Nothing like that was ever played before the switch in call letters.


#4 of 24 by teflon on Tue Mar 3 04:49:52 1998:

Mejers serves up a steady stream of 'Muzak' drival.  I can't stand to be their
longer than about 1/2 hour before I go insane.


#5 of 24 by scott on Tue Mar 3 12:09:06 1998:

I was in Frank's Nursery the other day, and the Micheal Bolton on the musak
system almost drove me out of the place.  I *hate* canned music in workplaces.


#6 of 24 by keesan on Tue Mar 3 17:56:31 1998:

Does anyone like the canned Muzak?  Why do they play it?  I also object to
being put on hold and having to listen to the same stuff that the dentist
seems to have decided most people don't mind.  Are there any stores or
restaurants that actually play music people like?  My long-distance carrier
plays classical music, Ameritech 'drivel'.  Cricket, I read that stores play
Muzak precisely because it drives teenagers crazy, are you a teenager?


#7 of 24 by rcurl on Tue Mar 3 19:13:47 1998:

I always ask whoever I get connected to after listening to hold music
to please pass on my request to remove the music and just provide silence.
I also connect my phone to an amplifier so I don't have to hold the
phone and the music is just a distant noise. The funny thing then is,
when they do answer, they are *impatient* for me to get back to the phone!
Really hypocritical.


#8 of 24 by keesan on Tue Mar 3 21:21:23 1998:

I have been complaining about hold music for years, they ignore it or
claimthere is no way to turn it off.  If I take it off my ear to continue
listening to my own music, then I don't hear when someone starts talking. 
I will often just hang up and call back again to avoid the music.  Often I
get stuck listening to radio commercials for Houston or the like.  Whirlpool
used to give you a recording of interesting facts to listen to, but it tended
to go around at least three times and got pretty uninteresting.


#9 of 24 by tpryan on Tue Mar 3 23:40:32 1998:

Turn off the Lite and turn on the DaRQ!

        When I vistited the Borders Distribution center in 
Nashvilee, they had a chart of what station to tune in on each 
day.  that way it appears that on most any day, the majority would
hate what is being played.


#10 of 24 by orinoco on Wed Mar 4 03:08:31 1998:

I think the idea behind muzak is not that anyone will like it, but that nobody
will be offended by it.  If they play classical, so the thinking goes, they
annoy teens, and if they play rock, they offend older generations.  <silly
marketers...>


#11 of 24 by keesan on Wed Mar 4 18:07:17 1998:

Would anybody be annoyed by birdsong, or ocean waves?  Or silence?
(What is a gratuitous saxon violin?)  I love silence.


#12 of 24 by mcnally on Thu Mar 5 06:25:48 1998:

  re #10:  Why play music whose highest aspiration is that nobody
  dislikes it strongly enough to change their shopping habits
  (especially when even that is debatable..)  If nobody's supposed
  to enjoy it then why play it at all?

  re #11:  If I were working someplace that piped in recordings of
  bird songs or ocean waves I'd commit some sort of gruesome stapler
  massacre within the first few hours.


#13 of 24 by scott on Thu Mar 5 12:11:43 1998:

Music (or messages) on hald does have an important function:  people might
otherwise assume they had been cut off after too much silence.


#14 of 24 by bruin on Thu Mar 5 14:47:51 1998:

And I do remember being on hold for several minutes, then having to go pee,
and coming back to the phone and finding out they hung up.

Long live the cordless phone!


#15 of 24 by orinoco on Thu Mar 5 18:54:52 1998:

(It's a pun on 'Gratuitous Sex and Violence')


#16 of 24 by keesan on Thu Mar 5 21:39:00 1998:

Re #15, please explain the phrase which it is a pun on, is that some rock
group?  Re #11, what do you have against birds?
        A couple of weeks ago, I left a suggestion in the food coop suggestion
box that they play an hour of silence at least once a week, the beat on their
reggae music was driving me crazy and I could not stand shopping there.
Today I dashed in and discovered Vivaldi's Four Seasons.  I left them a
thank-you and a promise to tell all my friends to shop there.  So it really
is possible to have some say in the music selected.  (And it was soft, too).
        The post office does not play music, or the library.  Are there any
stores or restaurants besides Dinersty which do not?  The U of M gym used to
play music, does it still?  I once had a roommate who could not stand quiet
and always left the radio on, and got upset at me if I turned it off when she
left the room.  Someone working at Kiwanis says she has Attention Deficit
Disorder and needs noise to focus, and I am told people with schizophrenia
cannot stand silence.
        Great Lakes seems to have stopped playing music.  I put in lots of
suggestions to that effect.  (Or maybe it is softer, I did not pay attention).


#17 of 24 by rcurl on Fri Mar 6 02:27:48 1998:

A year or so ago I *suddenly* lost my tolerance for background radio/music.
My ADD must have gone into remission. Thank you for your efforts on the
behalf of silence for all public or forced venues.


#18 of 24 by orinoco on Fri Mar 6 03:19:13 1998:

Well, a common complaint about rock music, movies, TV, etc., is that there's
too much 'gratuitous sex and violence', that is, sex and violence that do not
advance the plot, but are there solely for shock value.  


#19 of 24 by mcnally on Fri Mar 6 06:46:37 1998:

 re #16:  Apart from some atrocities they've committed against my car
          I don't have anything against birds -- in fact I quite enjoy
          hearing them out of doors in an appropriate setting.  Listening
          to recorded bird songs in an office, however, would be incredibly
          jarring to my sensibilities, I don't think I'd react well to the
          phoniness involved.


#20 of 24 by keesan on Fri Mar 6 19:42:37 1998:

My book of odd facts (soon due) says stores play slow background music to
encourage shoppers to linger.  Seventy beats per minute, normal pulse rate,
works best.  People like major chords, but buy more when you play minor
chords, so they play a mix.  The result is  a sort of trance.  The stuff that
the coop used to play certainly did notke me want to linger.  Do fast-food
joints play ffaster music than restaurants with waiters?   What do you know,
page 164 of the same book says 'families regularly went through their meals
eleven minutes quicker when there was fast music on than/' when the music was
slow.  Listening to slow pieces of Brahms or Mozart does the reverse, which
is why few excpet the most outrageously priced restaurants can afford it. 
with teh more common fast musci, the number of bites per minute goes up almost
automatically.  But past 100 beats/minute people will not stay to eat at all.
Are there any restaurants in Ann Arbor whose music you like?


#21 of 24 by anderyn on Sat Mar 7 21:36:43 1998:

I don't eat at resaurants with music, if I can help it. :-)

As to soundtracks in the store, today we went to CostPlus, and they had an
Irish CD-thing going on, apparently they get a new soundtrack every month.
I REALLY liked it. Of course, anything with Gaelic lyrics and a reel will
make me happy, so we'll have to see how Ireact next time.


#22 of 24 by keesan on Sun Mar 8 18:01:28 1998:

Besides Dinersty, which stores and restaurants don't play music?
Has anyone besides me ever left suggestions or comments on the music?


#23 of 24 by keesan on Wed Mar 11 22:53:52 1998:

Are there any restaurants in Ann Arbor that play classical music?  Robby's
at the Icehouse and the place downstairs used to (both gone).


#24 of 24 by teflon on Sun Mar 29 20:37:10 1998:

responding to a long past question back at item #6: Yes, I am indeed a
teenagr.  As for the rest, yeah, I'd heard that the music that they play was
suposed to make you want to shop more.  Also, you're supposed to be more
likely to buy things located at eye level.  Marketers are a bunch of crazy
folks, surely...


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