Grex Helpers Conference

Item 70: System Problems

Entered by valerie on Sun Jun 21 15:44:18 1998:

174 new of 234 responses total.


#61 of 234 by senna on Tue Jul 14 19:00:24 1998:

Grex is up to its old tricks of letter displacement in cooperation with 
lag (I'll type something out in party, the line will be lagged, and a 
random letter from the middle of the statement will be transposed to the 
beginning).  Also, I'll occasionally type something fairly quickly, 
which will refuse to echo until I type something else later.  Thus, I 
could type "!tel valerie," type "Hi!  How are you doing?" and have it 
displayed nicely in party when I type the letter i or something five 
minutes later.  These problems occur in telnet only.  My only problem 
when I dial in is severe random text echo loss.  Still :)


#62 of 234 by i on Tue Jul 14 23:38:44 1998:

Interesting.  I've experienced what seem to be occasional noisy lines
at grex's end.  (I dial, then hang up fast when i hear a really staticy
ring sound, then redial and connect quickly after hearing a good, clear
ring.  Things occasionally go downhill fast later, though - usually the
keyboard echo stops, and my modem starts flashing "retraining" - often 
the connection come back a few times before finally dying.)


#63 of 234 by scg on Wed Jul 15 04:46:36 1998:

The ring sound, on standard Ameritech POTS lines, is generated by something
in the phone switch, before it actually gets onto Grex's lines.  If you're
hearing a really scratchy ring sound, I don't think that's a line noise
problem at Grex's end.


#64 of 234 by valerie on Wed Jul 15 18:45:24 1998:

This response has been erased.



#65 of 234 by other on Wed Jul 15 22:59:41 1998:

i went through the telnet queue several times today, and each time, the
session would hang and die either at 1, or 0 or right after asking for a
password.  it was really bizarre.  i disconnected and dialed into grex
directly and did not notice any severe or unusual load conditions.
any ideas what happened?


#66 of 234 by rcurl on Thu Jul 16 05:25:53 1998:

That didn't happen to me, but I did log in, saw the motd etc, and then
it gave me another login prompt.


#67 of 234 by remmers on Thu Jul 16 20:39:36 1998:

Re #66: I think that happens occasionally to people whose login
shell is tcsh, as yours is. My shell is tcsh also, and it happens
to me from time to time. Some bug in tcsh causes it to die under
certain circumstances just after logging in. I'm not sure anyone
knows why.

When this happens, a big-looking core file gets dumped into your
home directory. Then next time you log in successfully, you should
delete it.


#68 of 234 by rcurl on Fri Jul 17 00:25:52 1998:

Whowzer! 8.6 MB! Is there a sweep for core dumps? Login failures have
happened now and then, but I've never seen that core before (well, not
recently) - so does someone delete them routinely and I just haven't
looked at my directory at the right moment?


#69 of 234 by janc on Fri Jul 17 13:02:34 1998:

Yup, core dumps are routinely deleted by a system process.


#70 of 234 by remmers on Fri Jul 17 16:05:25 1998:

The ls listing made it look like an 8.6mb file, but it was actually
significantly smaller -- a so-called "sparse file".


#71 of 234 by tsty on Sat Jul 18 17:51:54 1998:

for the last couple of days ...day and a half ... from two sites
i have been geting   'no route to host'  for both  cyberspace.org
as well as grex.org.
  
finger fails, telnet fails .... waz de prob, oh mighty ones?
  


#72 of 234 by scg on Sat Jul 18 18:04:15 1998:

What are the IP addresses of those sites?  When you do a traceroute, how far
does it get?  If this was last night, while Grex was down, that was what I
was seeing too, but you shouldn't have been seeing that while Grex was up,
and Grex wasn't down for a day and a half.


#73 of 234 by senna on Sat Jul 18 20:34:34 1998:

I tried dialing in last night, got connected, and no login prompt.


#74 of 234 by eieio on Sat Jul 18 20:48:25 1998:

TS-- you looking to kick a person, not a machine?


#75 of 234 by scott on Sat Jul 18 21:04:05 1998:

Oops, nobody announced it:

Grex was down from maybe midnight[?] to 9:10am this morning.


#76 of 234 by aruba on Sun Jul 19 03:28:18 1998:

uptime says:

 11:27pm  up 8 days, 13:18,  39 users,  load average: 1.28, 1.43, 2.38

Was Grex up, but not accessible?


#77 of 234 by scg on Sun Jul 19 06:28:06 1998:

The console terminal crashed, which dropped Grex into ROM monitor.  When that
happens, it's possible to tell Grex to resume where it left off, rather than
rebooting it.


#78 of 234 by aruba on Sun Jul 19 14:52:24 1998:

So uptime is not a reliable source of information on how long Grex has
been up? 



#79 of 234 by scott on Sun Jul 19 16:10:53 1998:

It generally is.  We should look into using a more reliable console PC.


#80 of 234 by tsty on Mon Jul 20 08:53:32 1998:

eieio ...no, what promted that question?


#81 of 234 by tsty on Mon Jul 20 09:04:07 1998:

oh, scg ... it was before i wnet to sleep ... and after i got up...which
may not be 36 hours, by count.


#82 of 234 by eieio on Mon Jul 20 11:04:43 1998:

Reference to a sign you posted on a particularly ornery machine once...


#83 of 234 by tsty on Mon Jul 20 17:22:47 1998:

expound please?


#84 of 234 by eieio on Mon Jul 20 19:34:10 1998:

The machine now lives somewhere along Platt Road...


#85 of 234 by rtgreen on Tue Jul 21 00:17:08 1998:

'..a more reliable console PC':  What are the requirements?  is it just
emulating a dumb terminal?  If so, I have several ADM-3a's and an IBM 3101
that I would be most willing to donate.


#86 of 234 by scott on Tue Jul 21 00:37:45 1998:

Well, it's an original IBM PC, and it seems to lock up about once a month.
We used to use big 60-line Ann arbor Ambassador terminals, but I think those
got too flaky to use.


#87 of 234 by davel on Tue Jul 21 21:22:26 1998:

Some phone line may be ringing open.  The last few times I've dialed in, it
rings several times, then rings differently (different rhythm, I think -
probably switching to another line), then connects.

This morning's crash garbaged my participation file.  Bleah.  But that was
quite a storm, and Grex was right to run & hide.   8-{)]


#88 of 234 by tendo on Wed Jul 22 12:03:16 1998:

why was grex not up yesterday? I really want to know.


#89 of 234 by bruin on Wed Jul 22 12:13:54 1998:

RE #88 Three words, tendo -- thunder and lightning.


#90 of 234 by tendo on Wed Jul 22 12:32:38 1998:

so grex hid from the storm?


#91 of 234 by dpc on Wed Jul 22 17:54:18 1998:

I added a bunch of lines to my .mailrc in an attempt to cut down on
those ridiculous large headers.  Typical lines I added were

discard Received:
discard Message-ID:

Unfortunately, these didn't work.  Is this a system problem or
my stupidity problem?


#92 of 234 by keesan on Thu Jul 23 00:24:53 1998:

How do you get the pine program to not list al the other recipients of e-mail?
Someone just sent me a change of address, but he also sent it to 100 or so
other people.


#93 of 234 by remmers on Thu Jul 23 12:18:57 1998:

Re resp:91 - I assume you're using the standard 'mail' program to
read mail. I can't find any mention of a 'discard' command in the
man page, so it appears not to be a system problem that it doesn't
work. This leaves the alternative...  :)

Something that does work here is the 'retain' command. The arguments
should be the list of headers that you *do* want to see. For example,
you could put this in your .mailrc:

        retain date to from subject

and 'mail' would show you just those four headers when it displays a
message.


#94 of 234 by dpc on Thu Jul 23 14:45:24 1998:

John, I am using the "discard" command at valerie's suggestion.
I tried it on M-Net, and it worked perfectly.  However, on M-Net
I did *not* have colons; on Grex I did.  Ergo, I'm going to delete
the colons.
        Thanx for letting me know about the retain command!


#95 of 234 by dpc on Thu Jul 23 14:48:44 1998:

Yep, deleting those colons did the trick!  Sometimes I'm so clever
I scare myself. 8-)


#96 of 234 by dpc on Thu Jul 23 15:02:14 1998:

Oh- I did encounter a *true* system problem late yesterday afternoon.
I dialed in on 761-3000, got a connection, entered my loginid and
password, and was promptly disconnected.  I got the same thing on
761-4931.


#97 of 234 by scott on Thu Jul 23 16:05:17 1998:

There was a vandal bothering us for a while then, then until a little after
6pm we had it closed to get some tracking done.


#98 of 234 by remmers on Thu Jul 23 17:37:53 1998:

Re resp:94 - Hm... My problem was that I was looking at the 'mailx'
man page, not 'mail'. The mail page documents 'discard', but the
mailx page does not. Odd - I thought they were the same program.


#99 of 234 by davel on Mon Jul 27 23:11:04 1998:

The motd states, at present, in part:
> Are you having a problem with some feature of Grex? Have you read the FAQ?
> It contains answers to most common questions, and can easily be seen on the
> web at http://www.cyberspace.org/faq.html or by typing the "faq" command.
> (Type !faq if you are at a prompt other than a shell prompt.)     -srw
However, running faq merely does nothing at all.  It's a link to
/usr/local/grex-scripts/faq, whose contents are the following:
> #!/bin/sh
> #
> # Display Grex FAQ sheet
> #
> ###menumore /usr/local/grexdoc/grex-faq
> 
Since the menumore line is commented out, it's not surprising that it
doesn't work, is it?


#100 of 234 by dpc on Tue Jul 28 18:47:34 1998:

I have another dumb problem with Unix mail.  The escape character
for mail is ~.  The escape character for the editor is :.  I want
to set the escape character for mail to be : also.
        I inserted "set ESCAPE=: in my .mailrc, but it didn't work.
What's the right command for this?


#101 of 234 by mdw on Tue Jul 28 19:58:53 1998:

set escape=:


#102 of 234 by dpc on Tue Jul 28 20:26:47 1998:

Thanx, mdw!


#103 of 234 by davel on Tue Jul 28 23:00:17 1998:

I see someone fixed the faq script, now uses lynx.  Nice!


#104 of 234 by srw on Thu Jul 30 05:16:04 1998:

I don't know who commented out the menumore line. It was working for me
when I converted the Grex faq to text form and put it in
/usr/local/grexdoc/grex-faq  (that was on July 12)

The lynx version of the script is better if it works for you. Users with
dumb terminals will not be able to run that script, though. I guess they
can always do a finger faq, if they know to do so.


#105 of 234 by icarus7 on Thu Jul 30 18:01:29 1998:

Nethack gave me a "Waiting for access to record." error 60 times
before failing. I assume 60 retries is the default, so that's not
a problem, but is there a problem with a nethack record?


#106 of 234 by tsty on Fri Jul 31 05:41:11 1998:

.... on a buncha items today, i have seen the  item header, then
a second line of   <item is forgotten>
.... and then a screen full of responses headed by 98 new of 102 resp.
  
this seems to be a problem.   they were not <linked item> items either.
well, two were, but he other 5/6 were not. i recognized the linked
items items.


#107 of 234 by davel on Fri Jul 31 09:57:21 1998:

Try "set forget".


#108 of 234 by drew on Fri Jul 31 20:37:42 1998:

A couple of bugs that should be addressed:

* The mail length limiter, while it displays the message when a mail file
being sent exceeds the 100K limit, sends the mail anyway.

* When an item in BBS is responded to for the first time in several months
or years (I believe the limit would be a year, based on how dates show up in
an 'ls'), the entire item is displayed on a 'read new'. (Partially responsible
for some of the huge newresponse files.)


#109 of 234 by drew on Fri Jul 31 20:48:44 1998:

Additional: The mail software, upon getting a large file, *both* sends the
mail *and* bounces a copy - in its entirety. (I would that, if it coundn't
send, that it does neither - or else truncate most of the bounce.)


#110 of 234 by tsty on Sat Aug 1 10:02:04 1998:

....set forget has been my default for eons ... and i didn't do
any of the setting of forget/noforget ....however, issuing the
commands seems to have cleared the problem. oh,well. 




#111 of 234 by davel on Sat Aug 1 15:09:58 1998:

Re 108 second complaint: Drew, that's what happens if you've used
"fixseen" to make items look as though you've read them.  That's not
the way I would have designed it myself, but knowing Marcus I'd guess
it's not a bug but a feature I don't happen to like.  (Instead of using
fixseen I always do "read all pass >/dev/null".)


#112 of 234 by davel on Sat Aug 1 15:12:43 1998:

(Er, it also results when you join a new conference, which appears to
functionally set things the way fixseen does, I think.  The items get marked
as having nothing new, but no responses are marked as read, however that's
stored internally.)


#113 of 234 by valerie on Tue Aug 4 02:31:21 1998:

This response has been erased.



#114 of 234 by mdw on Tue Aug 4 19:26:13 1998:

"mailx" is also the name of the ucb mail program, in older system V releases.


#115 of 234 by i on Tue Aug 4 22:49:21 1998:

Why can't cron reap the old lock files?


#116 of 234 by valerie on Wed Aug 5 01:49:41 1998:

This response has been erased.



#117 of 234 by valerie on Wed Aug 5 01:56:56 1998:

This response has been erased.



#118 of 234 by valerie on Wed Aug 5 01:57:09 1998:

This response has been erased.



#119 of 234 by icarus7 on Wed Aug 5 17:08:18 1998:

Thank you! 


#120 of 234 by keesan on Fri Aug 7 00:43:52 1998:

Jim is trying to figure out why the neighbor, who we are trying to get to join
grex, does not get anything but a 'screen that freezes up'.  He programmed
it to wait only sixty seconds.  Does the internet connection not working have
something to do with it taking a few minutes to connect to grex?


#121 of 234 by keesan on Fri Aug 7 00:45:43 1998:

There are a total of three of us on grex at the moment, the other two are not
accepting messages.  I thought they might like to know the number.
Do we really need 14 phone lines?  My neighbor may soon be the fourth.
Best of luck to staff in figuring out the problem, and thanks.


#122 of 234 by aruba on Fri Aug 7 01:02:51 1998:

Grex is, indeed, off the net.


#123 of 234 by tpryan on Fri Aug 7 01:18:43 1998:

        Hey, I'm one of those dial-in only users.  Only one on now--
see last item.


#124 of 234 by keesan on Fri Aug 7 02:38:32 1998:

When I tried to send e-mail, it refused (to some place out of state?).
When my neighbor finally got on grex and sent mail to EMU, it said
it was sent.  Where did it go?  Why did mine not go?


#125 of 234 by keesan on Fri Aug 7 02:50:57 1998:

I am the only one logged on!  Tim and Arthurp, where are you?


#126 of 234 by tpryan on Fri Aug 7 03:09:35 1998:

        Again, only one logged in on dial-ins.  It's taking a few minutes
toget the login prompt instead of a few seconds.  I can see many giving 
up, thinking whole system is down.  I did give up earlier tonight and 
went and caught up on M-net.


#127 of 234 by aruba on Fri Aug 7 04:42:49 1998:

Ditto on the several minutes wait.  Something must have to time out before
Grex agrees to open a connection.


#128 of 234 by scg on Fri Aug 7 06:04:09 1998:

Grex is off the Net.  The router at the other end of our Internet connection
isn't seeing its ISDN line.  I've been waiting to hear from the person whose
apartment it is in about whether it is unplugged before I call Ameritech, but
I should porbably go ahead and call Ameritech at this point.

I'm also working on the several minutes to log in problem.  I expect to have
it fixed shortly.


#129 of 234 by scg on Fri Aug 7 06:16:06 1998:

Ok, it's an ugly fix, but the delay on dialing up is gone.


#130 of 234 by scg on Fri Aug 7 07:45:55 1998:

I've called Ameritech to report the problem with the line.  They're supposed
to test it and call me back sometime soon.

Given the weather, I'm guessing this is a wet cable problem, but there are
any number of things it could be.


#131 of 234 by davel on Fri Aug 7 11:52:54 1998:

4 hours later, there are still only 4 users on - all local, of course. 
(jdeigert, remmers, other, & me - hey, Sindi, don't you folks ever sleep?)
Steve, we really appreciate your working on this stuff all night.  Pity the
net link is still down ...


#132 of 234 by remmers on Fri Aug 7 11:58:59 1998:

This feels like the Grex of six years ago, before we even *had*
an internet connection. What a nostalgia rush!


#133 of 234 by cmcgee on Fri Aug 7 12:46:46 1998:

Use Item 113 to tell us what Grex was like before the internet connection.


#134 of 234 by headdoc on Fri Aug 7 15:00:42 1998:

is the name thingy down?


#135 of 234 by scg on Fri Aug 7 19:03:57 1998:

The name server should be working for stuff that it is authoritative for, but
not for anything that it needs to talk to the outside world about.

I just called Ameritech back since I hadn't heard back from them.  They are
promising to have it fixed by 6 pm Saturday, but they say it may be sooner.
I'm in the middle of some other stuff, and didn't have time to try to track
things down sooner.


#136 of 234 by headdoc on Fri Aug 7 20:07:28 1998:

Thank you.  That answers my question.
Also why you and I are the only ones on Grex at this moment, steve.


#137 of 234 by davel on Fri Aug 7 20:58:13 1998:

(But Grex was never this fast before the internet connection.)


#138 of 234 by dpc on Sat Aug 8 22:21:10 1998:

It's now past the promised 6:00 p.m. Internet line restoration time.
Any idea when the darlings at Ameritech are going to get around to us?


#139 of 234 by headdoc on Sat Aug 8 23:29:22 1998:

I'm starting to need e-mail detox.  


#140 of 234 by scg on Sun Aug 9 05:04:45 1998:

They're still telling me it's in the central office being tested.  I can't
get ahold of a supervisor there this time of night, and the person I talked
to on the phone said she couldn't get ahold of the people at the central
office this time of night.  I need to do some serious screaming at them in
the morning.


#141 of 234 by tsty on Sun Aug 9 10:30:08 1998:

iwbg, iwbg .......


#142 of 234 by dpc on Sun Aug 9 19:03:26 1998:

*What's* in the central office being tested?


#143 of 234 by other on Sun Aug 9 20:07:23 1998:

our tolerance


#144 of 234 by dpc on Mon Aug 10 01:08:19 1998:

The M-Net Board voted to create a Grex Conference on M-Net, which
should be up in a day or less.  FWs are:  John Remmers, Steve Andre,
Valerie Mates.  Hopefully this conference will be used from time to
time as needed, just as the M-Net Conference is here on Grex.


#145 of 234 by senna on Mon Aug 10 05:05:32 1998:

Figures.  I picked the one week to be out of dialin range that I really need
to be able to use the dialins.


#146 of 234 by scg on Mon Aug 10 05:50:23 1998:

Ameritech is sending somebody out to look at the line tomorrow morning.


#147 of 234 by bmoran on Mon Aug 10 12:49:36 1998:

tomorrow Monday, or tomorrow Tuesday?


#148 of 234 by headdoc on Mon Aug 10 15:24:11 1998:

Is there anything I can do to expedite the progress or lack of it?  Grex is
my primary, actually only e-mail aonduit and I am getting very frustrated.
Let me know what I can do to get things rolling again.


#149 of 234 by scg on Tue Aug 11 00:47:35 1998:

We are back on the Net, as of around 6 pm today.  Ameritech lost track of our
trouble ticket twice, apparrently, such that it spent most of today waiting
around well past the most recent due date for a technician to pick it up. 
I finally got ahold of somebody there who was willing to spend a lot of time
on tracking this down, and had a technician paged and told that our ticket
was his highest priority, and to get out there and fix it *now*.

We should be opening the system back up to users as soon as the mail finishes
coming in.  Right now the system load has come back down to a reasonable
level, but incoming mail still has the Net connection running at 100% of
capacity.


#150 of 234 by e4808mc on Tue Aug 11 01:50:38 1998:

Yay for all the staff work that got Ameritech to FINALLY pay attention, and
to troubleshoot everything so we were sure it was them, not us!


#151 of 234 by headdoc on Tue Aug 11 02:52:55 1998:

Many thanks for the work you did to get Grex back and operating.  I think I
have to get a backup isp.  I keep thinking about it, but this latest downtime
showed me I have to do more than think about it.


#152 of 234 by aruba on Tue Aug 11 02:55:15 1998:

Thanks, Steve G., for all your work on this.


#153 of 234 by tpryan on Tue Aug 11 03:32:39 1998:

        Not only should you get a refund/reduction in charge for the days
of lost service, particulary due to lost trouble ticket, you all should
send them a bill for consulting on the solution.


#154 of 234 by dpc on Tue Aug 11 14:24:01 1998:

Great work!!


#155 of 234 by albaugh on Tue Aug 11 14:31:55 1998:

What was the "root cause" of the ISDN problem?  I.e. was this a "once in a
blue moon" thing, totally unanticipated?  Or could this situation arise again,
in much the same (unexpected) way?


#156 of 234 by rcurl on Tue Aug 11 17:39:32 1998:

Could the comment flashed on the screen when a connection attempt is made
and terminated be made to show longer? I have to turn on capture and then
reconnect to read what it says.


#157 of 234 by scg on Tue Aug 11 20:34:04 1998:

re 155:
        When Ameritech called me back to say it was fixed, it was a couple of
hours after the line had come back up, and I was in the middle of about five
other things that absolutely needed to be done at work.  Having already spent
seeral hours on the phone with them, my goal at that point was to get them
off the phone as quickly as possible, and I didn't think to ask what they had
done to fix it.  I probably should have.


#158 of 234 by krj on Wed Aug 12 03:51:39 1998:

You could probably call Ameritech back with the trouble ticket number
and ask for the gory details.


#159 of 234 by scg on Wed Aug 12 06:08:02 1998:

I've already spent more time on this than I want to.  If you want to call and
ask, I can send you the ticket number.


#160 of 234 by aruba on Wed Aug 12 07:41:38 1998:

I keep getting that "mkids too small" error from Picospan again.  Could
someone tell me what that means, again?


#161 of 234 by mdw on Wed Aug 12 08:05:02 1998:

It means you should quit picospan and run it again.  There's a bug and
it runs out of space in an internal array after being used for a
(longish) while...

The "root" cause of the ISDN problem was probably water and bad cable.
Since something very like this problem happened once before, yes, it
probably will happen again.


#162 of 234 by albaugh on Wed Aug 12 16:06:21 1998:

Pardon my ignorance:  Which stretch of grex's ISDN cabling is "bad" and/or
subject to "water problems" ?


#163 of 234 by gull on Wed Aug 12 16:25:22 1998:

With Ameritech handling it?  Probably most of it. :P


#164 of 234 by mdw on Thu Aug 13 03:06:32 1998:

The part of grex's ISDN cabling that appears to be unreliable is the
part from ameritech's central offices to the blackrose society.


#165 of 234 by aruba on Thu Aug 13 05:04:00 1998:

"The Blackrose Society?"


#166 of 234 by mdw on Thu Aug 13 05:59:26 1998:

You know, our ISP.


#167 of 234 by aruba on Thu Aug 13 14:11:25 1998:

Oh.


#168 of 234 by albaugh on Thu Aug 13 14:38:47 1998:

So we can take some "misery loves company" comfort from knowing that all of
grex's ISP's customers were affected?  ;-)


#169 of 234 by e4808mc on Thu Aug 13 14:46:27 1998:

Yeah, that was my question.  Did *everyone* who uses our ISP lose net service
for 5 days?


#170 of 234 by dpc on Thu Aug 13 15:03:49 1998:

And what, pray tell, is "The Blackrose Society"?


#171 of 234 by scg on Thu Aug 13 21:11:19 1998:

Grex doesn't use a "real ISP."  We have a very generous local person with very
good net connectivity to his apartment, who is giving us a connection.  I
don't know if he has any actual customers served out of his apartment, or if
anybody else besides him and us connects through there.  Both of his T1 lines
stayed up, so the problem was with our specific ISDN line.


#172 of 234 by scott on Thu Aug 13 22:28:39 1998:

(Side note, strangely relevant:  The "Black Rose Society" was in an old
Avengers episode...)


#173 of 234 by eieio on Thu Aug 13 22:54:53 1998:

Side note: There was a candy that was originally supposed to have been called
Black Rose. The printer misheard the candy manufacturer, and to this day you
can go by a box of Black Crows.


#174 of 234 by mdw on Fri Aug 14 01:56:43 1998:

(Note: the fault was in our telephone line going to blackrose, not *at*
blackrose.)


#175 of 234 by dpc on Tue Aug 18 18:27:49 1998:

Yesterday and today I got a bizarre result when I dialed in.
Instead of getting "grex.cyberspace.org login:" I got
"grex.cyberspace.org            ".  There was a blank space
where "login:" should have been.  The cursor was in the correct
place, and when I typed "dpc" it took the login and all the
"login:" reappeared when I entered my password.


#176 of 234 by mdw on Wed Aug 19 00:59:48 1998:

That sounds like a problem with your computer or terminal software,
not with grex.


#177 of 234 by valerie on Wed Aug 19 13:35:18 1998:

This response has been erased.



#178 of 234 by senna on Wed Aug 19 14:19:22 1998:

That happens to me on occasion, I believe it's just an echo error.  

I've decided that my text droppage problem is local to my system, since it
happens on mnet just as much.


#179 of 234 by scott on Wed Aug 19 16:43:34 1998:

It's a non-repeatable peculiarity.  Happens to me to.


#180 of 234 by dpc on Thu Aug 20 18:57:10 1998:

I'm running ClarisWorks for the Mac.  The reason I mentioned this oddity
is that I have *never* seen it before, on Grex or M-Net.


#181 of 234 by mdw on Fri Aug 21 01:40:28 1998:

If the "login:" message came back when you entered your password, that's
not grex - the login program on grex simply doesn't have the smarts to
move the cursor up & rewrite the login: prompt on a previous line.  It's
far more likely that your terminal software remembered the "login:"
message, but somehow forgot to actually write it out to your screen
memory.  When you entered your password, it probably had to scroll the
display or do something more major, thus causing it to refresh the
screen, and incidently to display the "login:" message it had
remembered.  Chances are that if you had done something else that would
cause the local display window to be refreshed, such as temporarily
placing another window in front of the terminal window, or using any
local scrolling/windowing screen controls, that this would have caused
the "login:" message to be displayed as well.  Some terminal programs
are more brain damaged than others.  The stock windows terminal and
telnet clients seem to be particularly brain dead.  Probably MicroSoft
has a corporate theory that you should be using local gui driven
software, rather than remote TTY interface software.  From a business
perspective, it makes perfect sense.


#182 of 234 by scott on Fri Aug 21 10:46:38 1998:

I think the problem is that the connecting-to-terminal-server process
occasionally barfs, causing modem junk to happen.  Sometimes the
terminal-server-to-Grex connecting process generates some junk.  In either
case just dialing again gives a good connection, and I've seen no data
indicating any particular dialin line has a problem.


#183 of 234 by rs1 on Sat Aug 22 08:38:01 1998:

One guy, on an old obsolete cumputer with something that he doesn't
understand in the way of software to connect to grex and he has problems
with m-net and he says its grex's problem....
Yeah, I buy it.  OJ was framed. And Clinton didn't get blowjobs from
Monica.  


Yeah.


#184 of 234 by jazz on Sun Aug 23 14:14:19 1998:

        I'm not SunOS literate enough to answer, but that kind of delay sounds
like a wrappers problem associated with hosts that do not have working reverse
DNS (which requires DNS to time out, usually around ten seconds, but not
necessarily so) and telnet. 

        Another possibility is that it's got something to do with the modem
handshaking at the beginning of a session.  Non-error-correcting modems often
encounter delays after beginning to train with error-correcting modems (which
GREX does have).


#185 of 234 by cybot on Mon Aug 24 12:24:31 1998:

View "hidden" response.



#186 of 234 by dpc on Tue Aug 25 18:03:37 1998:

I dialed in this morning and read a few items in Agora.  Then just
now I logged in again.  My problem:  The responses that I read this
morning were *still* new.  This is the first time I've seen this
happen.  Howcum?  


#187 of 234 by toking on Tue Aug 25 18:28:58 1998:

I've had that happen when I drop carrier....usually, to avoid it, I quit
out of pico span <to the login prompt> and quit from there to disconnect


#188 of 234 by scott on Tue Aug 25 21:20:59 1998:

What toking said.  You have to quit Picospan for your participation file to
be saved.


#189 of 234 by tpryan on Tue Aug 25 23:07:56 1998:

In my .cfonce file, I have added the command

set autosave

it forces picospan to save your participation after each item.  If you
disconnect or get disconnected, only the last items shows up as new
again.
Wish I could remember what 'set edalways' is in their for.
'set stay' returns you to a respond or pass prompt after you respond
(or forget).


#190 of 234 by davel on Wed Aug 26 00:53:46 1998:

"set edalways" causes text entry - your entry of an item or response -
to bring up your designated editor instead of using Picospan's builtin
text collector.  For most people, these days, the editor in question is
gate (thanks again to Jan!!!).


#191 of 234 by davel on Wed Aug 26 10:20:06 1998:

Hmm.  Grex seemed pretty slow.
/a/d/a/davel$ uptime
  6:02am  up 16 days, 16:33,  72 users,  load average: 59.73, 37.22, 22.41

It's a little better now.


#192 of 234 by davel on Wed Aug 26 19:41:35 1998:

I dialed in, and the modem connected but after that nothing responds.
Still sitting there connected to the modem after 8 minutes.  (I'm
telnetted in to enter this.  I have problems if I telnet in, so I
avoid it.)


#193 of 234 by coyote on Thu Aug 27 04:25:07 1998:

I've had that problem too, twice, but the 761-3000 number works fine, and both
times I've just tried the 761-5041 number again a few minutes later and have
connected fine.


#194 of 234 by drew on Thu Aug 27 17:03:29 1998:

The outgoing mail limiter, upon getting a message exceeding the intended
limit, *both* sends the mail anyways *and* bounces a copy back to me. I do
not think that this is what's intended.


#195 of 234 by dpc on Fri Aug 28 15:48:41 1998:

Re #186 et seq--I *did* properly log off the first time.  If I'd been
disconnected, I would have expected the problem.


#196 of 234 by valerie on Wed Sep 2 13:59:06 1998:

This response has been erased.



#197 of 234 by drew on Thu Sep 3 00:55:49 1998:

I'll send them a note.


#198 of 234 by senna on Thu Sep 3 15:20:41 1998:

Grex appears to be suffering from massive processory slowdowns at the moment.
Or it did, when I was getting on.


#199 of 234 by valerie on Wed Sep 9 16:31:13 1998:

This response has been erased.



#200 of 234 by senna on Thu Sep 10 05:18:32 1998:

You mean, staff doesn't automatically know or figure it out as soon as they
get on? :)  I had assumed that was what was wrong, but it didn't occur to me
to mail anyone about it.


#201 of 234 by remmers on Thu Sep 10 10:48:05 1998:

There aren't always staff members logged on.


#202 of 234 by mta on Thu Sep 10 14:35:28 1998:

And to finish John's statement

"but there are several staffers who are rarely, if ever, not in close 
contact with their e-mail."


#203 of 234 by davel on Fri Sep 11 00:52:14 1998:

Hmm.  I'm dialed in, and it seems as though Grex is running reasonably fast,
but the *display* is slow.  As though at 1200 or maybe even 300 bps -
displaying distinctly one character at a time, as though a fairly fast typist
were typing very steadily.  (I'm connected at 2400 bps, my modem max, & this is
**much** slower.)  When a line just wordwrapped (in gate), & when I backspace
over anything, I see the very distinct backspace-space-backspace sequence. Are
network packets going out to the term server with a single-character maximum
size or something?


#204 of 234 by valerie on Fri Sep 11 15:15:23 1998:

This response has been erased.



#205 of 234 by valerie on Sat Sep 12 12:53:29 1998:

This response has been erased.



#206 of 234 by i on Sat Sep 12 14:35:05 1998:

I just got in okay (14.4K) on -3000.


#207 of 234 by scg on Sat Sep 12 17:05:15 1998:

re 205:
        I would guess that that's a modem thing, and not a terminal server
thing.  The thing to do is probably to go to the Pumpkin and power cycle the
modems.

note:  I don't use the dial-in modems, so I'm not very motivated to go do
that.  Somebody who cares about the problem should go fix it.


#208 of 234 by valerie on Sat Sep 12 19:24:28 1998:

This response has been erased.



#209 of 234 by arthurp on Sat Sep 12 21:12:39 1998:

I'm glad I didn't go tickle the modems.
If a staffer is going to the pumkin this weekend to reboot or backup, I would
like to know so I can try to be there to see it done.  I don't want to have
to try it going on just reading about it.  My number is on here, and in the
phone book.


#210 of 234 by aruba on Mon Sep 14 14:35:03 1998:

Often  when reading mail in Pine I get this banner at the top:

This message contains non-ASCII text, but the iso-8859-1 font
has apparently not yet been installed on this machine.
(There is no directory named /usr/local/src/metamail-2.7/fonts.)
What follows may be partially unreadable, but the English (ASCII) parts
should still be readable.

The message always displays correctly, presumably because the sender doesn't
use any wacky characters.  Is there any chance we could get that font
installed?


#211 of 234 by davel on Mon Sep 14 14:48:39 1998:

Are we running X to be able to display fonts even if the font were there?


#212 of 234 by aruba on Mon Sep 14 22:09:04 1998:

Well, no.  I was just hoping that by putting the right file in the right
directory we could make that message go away.


#213 of 234 by davel on Tue Sep 15 01:08:45 1998:

It might ... to be replaced by a "you are not running X" message.  metamail
can only do so much.


#214 of 234 by aruba on Tue Sep 15 02:09:04 1998:

Could you explain what metamail is, Dave?  And why Pine is running it?


#215 of 234 by davel on Tue Sep 15 11:47:51 1998:

Actually, I think pine may have some degree of mime support built in; I was
thinking of elm, which is what I use.  In the case of elm, they decided to
build in (if you compile it in) calls to an external, but freely available,
program to handle mime formats which elm doesn't know are basically just text.
I suspect man metamail will tell you all you might wish to know, and more.

Again in the case of elm, I think there's a place in the config file
(.elm/elmrc) to specify fonts (or whatever they are - character sets) which
elm will treat as equivalent to US-ASCII & display without calling metamail.
I keep meaning to add a couple to it, but I never remember when the time
comes.


#216 of 234 by tpryan on Tue Sep 15 16:05:38 1998:

        Could also get your freinds to set their fancy-stanzy mailer
to send you only text, instead of the rich-text-format wanting to 
be sent from MS mailers.


#217 of 234 by davel on Wed Sep 16 14:46:38 1998:

Where I see this, or 99% of it, is on a mailing list.  The listadm keeps
posting notices about this.  I don't think anything I say will have too much
effect, in my case.  <sigh>

Yep, everyone in the whole world uses Microsoft products to read their mail.
If they don't they should.  So Microsoft feels it's fine to just make all
kinds of non-text formats the default.


#218 of 234 by wh on Thu Sep 17 00:54:37 1998:

Was just prompted with a login prompt while reading Agora. What gives?


#219 of 234 by jazz on Fri Sep 18 13:31:53 1998:

        Re #210:  Either that font's not installed on the machine you're
reading it on (text or no) or metamail doesn't have the proper symlinks.
Metamail will try to read the font in, even if it won't display it in a
text-based reader.


#220 of 234 by dpc on Sun Sep 20 13:48:12 1998:

I'm glad this situation with MIME formats came up.  I use Unix mail
("!mail").  Every once in a while somebody sends me mail with a MIME
attachment.  The attachment shows up as junk on my screen.  Of course,
I don't know that the mail will have a mime attachment until I've
already read it!  I assume the message, including the attachment,
ends up in my mbox.
        Is there any way to re-read this mail with a mailer
on Grex that *does* support attachments?  I lost an *important* piece
of mail once and don't want it to happen again.


#221 of 234 by scg on Sun Sep 20 18:48:49 1998:

pine -f ../mbox


#222 of 234 by davel on Sun Sep 20 22:01:18 1998:

or elm -f mbox (I'd guess from Steve's response that pine assumes your
"folder" is in some subdirectory, but elm doesn't).


#223 of 234 by scg on Sun Sep 20 22:27:15 1998:

I thought that elm didn't handle MIME, or something like that.

Yes, pine by default assumes that folders are in the mail subdirectory.


#224 of 234 by davel on Mon Sep 21 11:17:29 1998:

elm calls metamail when it encounters MIME-encoded messages.
For that matter, you could probably call metamail directly, if you wanted.
I've never done it & don't know the calling sequences off hand.


#225 of 234 by dpc on Mon Sep 21 19:17:39 1998:

Thanx, people!!


#226 of 234 by tpryan on Wed Sep 23 16:31:05 1998:

        Is agora27 ready yet?


#227 of 234 by remmers on Wed Sep 23 17:27:05 1998:

Pretty much, I think. Katie needs to enter a first item, then some
cfadm person needs to make it public. Valerie's handling that part,
I think.


#228 of 234 by valerie on Wed Sep 23 21:22:00 1998:

This response has been erased.



#229 of 234 by saket13 on Mon Nov 9 23:38:54 1998:

How come when I send an email to my grex account, and when I go to my inbox
to view it, it shows an error that I cannot go to my inbox?

-Saket

Please reply to saket13@cyberspace.org or saket13@hotmail.com


#230 of 234 by davel on Tue Nov 10 15:11:36 1998:

How are you trying to "go to" your inbox?  Exactly what error?
(Just in case: if you're trying to access your mail via pop3, Grex doesn't
support it.  You need to log in & use mail or elm or <shudder> pine.)


#231 of 234 by rcurl on Tue Nov 10 17:53:21 1998:

[Dave is a hardwood kind of guy.]


#232 of 234 by davel on Thu Nov 12 00:56:13 1998:

mail is a hardwood?


#233 of 234 by mta on Thu Nov 12 02:50:13 1998:

No, but it is "hard".  ;)


#234 of 234 by rcurl on Thu Nov 12 05:01:51 1998:

elm is hardwood (sigh...have to explain these things to some people.....)


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