Grex Helpers Conference

Item 140: Grex System Problems - Spring 2005

Entered by i on Tue Mar 22 12:11:57 2005:

150 new of 457 responses total.


#308 of 457 by i on Fri May 20 23:14:22 2005:

Isn't 484-0512 the 1st number and -0513 the 2nd number in the queue?
My experience is that phone number queues don't "wrap around"...this
works fine as long as people don't dial numbers further up the queue
...but features like "call back" break this assumption.


#309 of 457 by keesan on Sat May 21 02:40:34 2005:

I have been dialing the second number because the first modem seemed to be
bad.  Has someone replaced it?


#310 of 457 by gull on Sat May 21 21:05:14 2005:

Re resp:308: That's the way it works on our phone system at work.  A
number "lower" in the hunt group will work its way up to "higher"
numbers, but if it reaches the top it doesn't try from the bottom again;
you just get a busy signal.


#311 of 457 by naftee on Sat May 28 13:10:05 2005:

I get a permission error when trying to access http://grex.org/cgi-bin/wnu


#312 of 457 by jep on Tue May 31 16:19:35 2005:

The login screen has said for weeks that newuser is temporarily 
disabled, and that the staff is still working on restoring some 
accounts.  How many accounts are still being restored?  How long until 
newuser will be turned back on?

Thanks!


#313 of 457 by naftee on Tue May 31 16:27:52 2005:

Thanks, jep !


#314 of 457 by mary on Tue May 31 16:29:57 2005:

That we know of there is only one staff member left on Grex who has the 
skills to work through this issue.  That's STeve.  STeve knows about the 
problem.  I have to assume his life is very busy or he'd be working on it.  
There is no estimate on when this will be fixed.  


#315 of 457 by albaugh on Tue May 31 21:20:29 2005:

The following is not to put pressure on STeve.  But despite my own level of
"eh" re: newuser being shut off, it's not very tenable that grex, with its
stated mission, a) should be running for an extended period of time with
newuser down, and b) should have only *ONE* staffer able to address the
situation.


#316 of 457 by tod on Tue May 31 21:28:19 2005:

Perhaps Cyberspace should dissolve itself.


#317 of 457 by nharmon on Tue May 31 21:31:55 2005:

Perhaps we need more volunteer sysadmins?


#318 of 457 by albaugh on Tue May 31 21:41:22 2005:

If it dissolved itself, would that really be a "solution"?  ;-)


#319 of 457 by mary on Tue May 31 22:25:27 2005:

It's a lot easier to be provocative than to find reasonable solutions.


#320 of 457 by naftee on Wed Jun 1 00:18:31 2005:

i volunteer.


#321 of 457 by slynne on Wed Jun 1 00:24:23 2005:

resp:315 as it happens, I agree with you. I cant think of any good
solutions though. I dont personally have the time to learn how to fix
grex's issue myself. I dont know anyone else who might have the skills
and who would be willing to help out. I wish I did. 


#322 of 457 by jep on Wed Jun 1 13:11:14 2005:

Yeah, identifying the problem in this case is easier than fixing it.  
Grex's staff has been very exclusive and non-trusting of other users.  
It's worked pretty well in the past, but now that they're losing 
interest and dropping off in activity level, there are no replacements 
and no method for bringing in any new staff members.  It might be a 
good idea for the Board to put some serious thought into the matter and 
formulate a plan of some kind.  I know the idea has been mentioned in 
coop before, but nothing came of it.

Mdw and valerie are gone, janc and steve are about half here (with 
amazing bursts of energy at times), i just keeps cranking along 
invisibly but isn't participating in conferences much any more.  With 
all due respect for all of these people, they don't seem like active 
users in Grex's current environment.  It's harder to imagine any of 
them returning to active participation than just going away.  When they 
do, or at least if they do, who runs Grex?


#323 of 457 by mary on Wed Jun 1 15:49:30 2005:

I think there are some important questions that deserves to be mentioned, 
like, why should a qualified person want to volunteer their time for Grex?  
Is the sense of community persuasive enought to be worth the effort?  Is 
the time donated appreciated? Do they like the people that will benefit 
from their generosity?  Is Grex a fun place worthy of support?

It may not be the fault of the staff and potential volunteer that we're in 
this pickle.


#324 of 457 by other on Wed Jun 1 16:04:05 2005:

Mary has a good point.  Anyone doing a simple cost/benefit analysis of
being root staff of grex would be have to be either crazy to do it, or
they'd very likely have some kind of agenda.  In either case, they're
not very attractive candidates for the job.  That leaves only those who
are really interested in the job, or at least in the skills that having
the job will help develop (like a healthy insensitivity to harsh and
worthless criticism).


#325 of 457 by nharmon on Wed Jun 1 16:20:37 2005:

From looking at http://www.grex.org/staffnote/, one would get the
impression that Grex is overflowing with staff members. And this might
discourage people from volunteering. Perhaps we can trim this list?

Re: 323 and 324, We all understand Grex Board's reluctance to just hand over
the keys to someone they don't know. This is why it is necessary to constantly
bring in new volunteers, people who gradually are trusted with more of the
system. But that doesn't seem to be happening. How many people on the list
of Grex staff started working as staff in the past 2 years?


#326 of 457 by mary on Wed Jun 1 16:35:45 2005:

That list is out of date.  Current staff, as I know it:

steve (STeve Andre)
kip (Kip deGraff)
gelinas (Joe Gelinas)
i (Walter Cramer)
cross (Dan Cross)
spooked (Michelangelo Giansiracusa)
arthurp (Charles Mitchell)
remmers (John Remmers)
mdw (Marcus Watts)
srw (Steve Weiss)
janc (Jan Wolter)

Of those eleven, three have are new to staff within the past two years.
I hope I haven't missed anyone. 


#327 of 457 by rcurl on Wed Jun 1 17:11:37 2005:

How many of these can fix newuser? 


#328 of 457 by albaugh on Wed Jun 1 17:47:51 2005:

If grex cannot fulfill its mission - which necessarily means having a working
newuser - then it has no business asking for donations to support that
mission.  The board must realize this as being part of its responsibility to
address.  If everyone is weary of grex for one reason or another, then fine,
turn off its nonexempt / charitible status, and turn it into a private club,
one which may or may not work at any particular time, depending on whether
or not anyone feels like addressing any problems which may crop up.

Call a spade a spade!

(this really belongs in coop, I know)


#329 of 457 by gull on Wed Jun 1 17:57:04 2005:

Re resp:317: My understanding is you don't volunteer, you get invited.


Re resp:322: Given the beatings staff takes in the conferences, if I
were a staff member I'd probably avoid them, too.


#330 of 457 by eprom on Wed Jun 1 18:11:30 2005:

I'm getting backtalk errors when I try to erase or hide a response


#331 of 457 by cross on Wed Jun 1 18:38:56 2005:

This response has been erased.



#332 of 457 by jep on Wed Jun 1 18:41:34 2005:

Mary, how many of your list are actively working on anything for Grex?  
Loginids kip and mdw haven't logged in since February so I assume they 
are "staff emeritus".

I am not familiar with the activities of the staff in general.  I am 
only aware of actions by i, steve and janc in the last 3 months.  I 
thought cross had resigned from staff, but if he's active, that's great.

I don't want to blame anyone for anything.  The staff has done a 
terrific job for years, and so has the Board.  I do want to suggest 
that, if the staff members we have can't keep Grex running, then 
something needs to be done.  Maybe Grex can ask for volunteers from the 
users.  The newuser program is critical to Grex.  I suggest it's 
important enough to the survival of Grex that it's worth changing 
Grex's time honored practices in order to get it working.


#333 of 457 by mary on Wed Jun 1 21:48:31 2005:

That I know of there are only a couple of people on that list that know 
the software well enough to fix newuser.  And one of them is pretty much 
not around.

I'm wondering, again, if it isn't time to drop PicoSpan and our newuser
program and go to Backtalk and Frontalk entirely.  Now, I'm talking out of
ignorance here that Backtalk even has some type of an account setup
procedure that would allow us to dump newuser.  But if so, it may make
sense.  I know Jan has Backtalk working elsewhere on the web, what do
those systems use for account maintenance?

I'm very anxious to get newuser running.  Even without some of the 
damaged accounts restored.  At least those affected would be able to 
setup new accounts and again participate.  We really, really must 
make it a priority to not be using software or hardware that is 
owned or configured in such a way that only one or two people can
dig us out if there are problems.


#334 of 457 by naftee on Wed Jun 1 22:28:04 2005:

re 322 You're making yourself invisible by having your responses deleted. 
oops


#335 of 457 by cross on Thu Jun 2 01:15:38 2005:

This response has been erased.



#336 of 457 by keesan on Thu Jun 2 01:48:44 2005:

I think grex is nearly perfect the way it is, apart from the broken newuser
and an occasional crash.


#337 of 457 by mary on Thu Jun 2 02:15:18 2005:

After speaking with John this evening, about the newuser program, I 
realize I really don't know enough about it to suggest changes.  Moving to 
Backtalk we'd still need newuser.  It's not there just for Picospan.  I'm 
learning.  


#338 of 457 by mary on Thu Jun 2 02:28:22 2005:

As to Dan's comments - I'm sorry you're feeling so burned on Grex.  I'm 
worried and looking to improve things, which I guess means I'm not 
burned.  I've been here from day one and we're not big on fast changes, 
that's for sure, but we are big on being a user run system, where things 
happen by consensus, if at all.  And we're an open system where anyone 
who finds us gets to act out in ways they couldn't in grade school.  And 
we don't have much money.  And we depend on voluteers to keep the wheels 
spinning.  I consider it sheer magic we've lasted this long.  Wow.  
Think about it.

I'm also pretty darn good at hanging in there with problems rather than 
throwing up my hands and walking away.  Someday, Grex will end.  Yep.  
It will.  But I'm hoping it's not for a while yet.  

So, my next project: Lighting a Fire Under STeve.  I plan to call him 
and explain how Grex is at his mercy.  I'll offer to take him to Zing's 
for dinner.  Shameless manipulation.  Wish me luck.


#339 of 457 by cross on Thu Jun 2 03:01:27 2005:

This response has been erased.



#340 of 457 by naftee on Thu Jun 2 03:06:51 2005:

I enjoy reading cross' GreXsoft item in the garage conference.  Everyone
should check it out.


#341 of 457 by jep on Thu Jun 2 03:38:10 2005:

Good luck, Mary.

Let me give a little of my perspective on what Dan was talking about, 
and how it conflicts with what Mary was talking about in resp:338.

Mary said Grex is run by the users.  It is, to a point, but the users 
are given the level of consent allowed to them by a very small and 
select group.  Mary is "in".  Jan is "in", and Marcus, STeve, Valerie, 
John Remmers, and as many as several others, but certainly no more 
than several.  That group makes all of the decisions about the staff, 
and all of the real decisions about how Grex is going to be run.  It 
always dominates the Board and always has, and it always will.  It's 
the group recognized by the peripheral users like myself as the group 
which "gets it" about how Grex is supposed to run.  If any of the 
peripheral users didn't agree with that group, they would go away (and 
this has happened), because it's just not worth it to push anything 
against that group.

When the in group stuck with STeve about SunOs for an extra decade, 
then it was dang well written in stone that Grex was going to be on 
SunOs.  When that group finally conceded it was plain unreasonable to 
keep running on SunOs, it took 3 more years to get onto PC hardware.

I've been rooting for cross to gain influence and bring some new ideas 
into the staff for years... something like 5 years I think.  He has 
fought and clawed and scratched and beaten people up to edge his way 
into having some say for all of that time (from my peripheral 
perspective) and now he says he's worn out.  It is *hard* to break 
into that circle, if it's possible at all, and it's not worth it for 
anyone but a fanatic.  But the "in" group is anti-fanatic, too.  Aruba 
entered it, and maybe srw could have.  So I guess there's a way but it 
seems pretty dang rare to me and I'm not sure it's possible any more.

It's been fine, the "in" group has done a fine job of keeping things 
usable and comfortable for everyone else.  It's not a tyrannical group 
at all, as long as you don't oppose any of it's core principles such 
as the technical infallability of mdw and steve.

But now the "in" group is shrinking and moving on to other things.  I 
already referred to mdw and valerie abandoning Grex, and others being 
less interested.  I don't blame them; everyone changes over time, but 
there's no one around and acceptable to take their place.

Given an unexpandable core but one which can diminish, and it's 
inevitable that an organization is going to fade in time.  M-Net's 
entire core vanished, then the peripheral group collapsed and formed a 
new core, then that vanished, too.  The result can be seen.  (M-Net 
has 6 eligible voters, and didn't manage to have an election in April 
as required by the by-laws.)  There but for the grace of <insert deity 
here> goes Grex.

Grex needs to bulk up it's core, but the "in" group here has as one of 
it's very highest principles than no one else "gets it".  The silent 
majority of us peripheral users support their belief, too.


#342 of 457 by naftee on Thu Jun 2 04:33:52 2005:

jep, you are one messed-up guy.  M-net has several very fine and talented
staff members who actually enjoy keeping the system running.


#343 of 457 by eprom on Thu Jun 2 04:47:12 2005:

it'd be nice if we could post edit our posts....I made a boo-boo :O


#344 of 457 by glenda on Thu Jun 2 07:10:47 2005:

STeve is working on it as he has time.  He is having a real time crunch at
work with many machines there acting up, budget time for purchase of new
machines with their installation problems (and what looks like a bad batch
of Dells).  When choosing between the paying job and volunteer Grex to spend
limited time and energy on, I'm sorry, but the paying job has to win. 
Especially this summer when my job gets dropped from 20 hrs/wk during the
semester to just 4 wks of work from May through September.


#345 of 457 by cross on Thu Jun 2 13:06:42 2005:

This response has been erased.



#346 of 457 by twenex on Thu Jun 2 13:34:31 2005:

Anyone doing a simple cost/benefit analysis of
 being root staff of grex would be have to be either crazy to do it, or
 they'd very likely have some kind of agenda. 

Anyone who doesn't have an agenda is probably not the kind of person you want
to have around when the going gets tough. That happens a LOT in system
administration - on any platform you care to name.


#347 of 457 by gull on Thu Jun 2 13:53:41 2005:

Re resp:345: Well, information hiding is one way an "in group" stays
exclusive.  Information is power in any organization.


#348 of 457 by naftee on Thu Jun 2 14:58:58 2005:

re 344 That means you can start cooking at home ! :-0


#349 of 457 by nharmon on Thu Jun 2 15:06:33 2005:

The old argument of "anyone who wants to be {root,ircop,sysop,admin} just
wants it for the power, or to further their agenda, otherwise, they wouldn't
want to be {root,ircop,sysop,admin}" has been used for decades to discourage
people from volunteering their time to improve a system. 

I mean, am I the only one who was somewhat offended that when people started
suggesting that we need more volunteers that the response was that the user's
were to blame because of how staff is treated in BBS.

Which, by the way, I don't buy for a second. After system crashes, there is
usually an outpouring of gratitude and support from the users. Save for a few
trolls here and there, people generally support the staff.


#350 of 457 by tod on Thu Jun 2 15:26:35 2005:

re #344
Thanks for the status update.  I can certainly sympathize.  Best of luck to
STeve.


#351 of 457 by rcurl on Thu Jun 2 16:22:59 2005:

Would STeve be willing to have some staff apprentices work with him? 


#352 of 457 by nharmon on Thu Jun 2 17:14:27 2005:

How about Grex call out for people who are willing to volunteer to help out
with the system. These volunteers can list their abilities, things they are
good at. Then you take that, create a skills matrix, and assign projects;
problems; etc. to teams of people with the skills applicable to that project;
problem; etc.

Then all Steve would really need to do is make sure things get down, and are
routed to the appropriate teams.


#353 of 457 by tod on Thu Jun 2 17:30:55 2005:

re #352
But that sounds like WORK!  :(


#354 of 457 by keesan on Thu Jun 2 17:59:05 2005:

Glenda, could STeve show you how to help with this during the period when you
are not working?  


#355 of 457 by twenex on Thu Jun 2 18:48:11 2005:

Re: #349. Nate, you're right.

To be fair, not all the sysadmins on Grex blame the users. For various
reasons, some of them unrelated to their capacities as sysadmin, I've
suspected for quite a while that some of those who do have a generalized
attitude problem.


#356 of 457 by jep on Thu Jun 2 19:07:56 2005:

re resp:351: In fairness to the staff members such as STeve, training 
someone else to do a job is hard.  If he doesn't have time to fix 
newuser, he probably doesn't have time to teach someone else how to fix 
it.


#357 of 457 by twenex on Thu Jun 2 19:16:14 2005:

 Grex needs to bulk up it's core, but the "in" group here has as one of
 it's very highest principles than no one else "gets it".  The silent
 majority of us peripheral users support their belief, too.

 Grex needs to bulk up it's core, but the "in" group here has as one of
 it's very highest principles than no one else "gets it".  The silent
 majority of us peripheral users support their belief, too.

If that's true, which it very well may be, then it's the "in group" that need
to "get it". Many of our most regular users (myself included) have some level
of UN*X expertise. Many more of them, perhaps excluding only the trolls,
subscribe to some version of our "philosophy". Indeed, iirc, complaints about
the (perceived or real) abuse of the system or its principles have, when
specific, usually come from the users and been directed at staff, not the other
way around; other staff have also either kept silent on the issue or defended
the target(s) of the complaints. 

It's easier to inculcate technical expertise than philosophy. Perhaps none of 
those outside the "in group" have the expertise to hack on a binary-only copy 
of newuser, but given that those who do won't last forever 
(for whatever reason), who cares? It may be time to start replacing our 
proprietary sw with open-source versions, or at least with versions which have
source code open, but only to staff. The more sysadmins we have, the more
time they will collectively be able to spend on projects like this. If staff
want more colleagues, and they don't accept that people who might have the
ability to join them might not know Grex inside out but can be shown the ropes,
and that their expertise can grow over time (they can learn by doing), they are
going to *have* to accept it. If not, I can only hope, that those users who
care revolt, and set up their own system, a la Grex, just like what happened in
the early nineties to M-Net. I don't know if there's enough momentum for that
to  happen, though.


#358 of 457 by tod on Thu Jun 2 19:25:39 2005:

re #357
 revolt, and set up their own system, a la Grex, just like what happened in
the
 early nineties to M-Net. 
I think you got it backwards.  There is too much apathy and ego invested here
for skilled volunteers to "step on toes" I mean..."get trained" by existing
staff.


#359 of 457 by rcurl on Thu Jun 2 19:29:13 2005:

Re #356: that's a recipe for nothing ever getting fixed when current staff
fades away. But I don't believe it. I suspect there are quite a few
members that need only know what the fault is, and could look at the code
and fix it. OK - ask them to do a "beta" fix, and STeve can check it out
and test it, before installation.  But things would move forward - and
some new people would learn how Grex software works.


#360 of 457 by tod on Thu Jun 2 19:46:40 2005:

I bet Mike McNally could fix newuser without too much tutorial on where it
is and operates but you don't see anyone welcoming him with open arms.
It's a shame more folks aren't invited to volunteer because the qualifications
aren't THAT specialized.


#361 of 457 by happyboy on Thu Jun 2 19:48:28 2005:

mike doesnt have the proper level of
aspberger's syndrome to fit into that
role.


#362 of 457 by tod on Thu Jun 2 19:59:18 2005:

If you don't show up for the Grex Trundle and Trough-off then you're not
trustworthy.


#363 of 457 by mary on Thu Jun 2 20:04:13 2005:

Is this the part where we're being nice to staff?


#364 of 457 by jep on Thu Jun 2 20:07:59 2005:

re resp:363: I see offers of help, and tod and happyboy being 
irrelevantly trivial which is normal for them.  What do you think would 
help?


#365 of 457 by happyboy on Thu Jun 2 20:14:14 2005:

you just responded to yourself, nerse ratchet


#366 of 457 by naftee on Thu Jun 2 20:29:21 2005:

would you trust a gay man with your children ?

would you trust TWENEX with your COMPUTER ?!


#367 of 457 by tod on Thu Jun 2 20:36:08 2005:

re #363
WHAT staff?  Why is it staff that has the authority to decide who can
volunteer and who can't?  Why doesn't the BoD step up to the plate and make
some management decisions instead of letting things drag on over and over?


#368 of 457 by mary on Thu Jun 2 21:01:54 2005:

The board has always been of the opinion that we're not going to micro-
manage staff.  That has worked pretty well in the past.  We've encouraged, 
asked what we could do to help, and facilitated as we could.  Staff, on 
the other hand, has, for the most part, never trucked off on their own 
without consulting with the board and the membership on important issues.  
It's been teamwork.

Every once of people skills I own is telling me now is not the time to 
change that policy.  You may disagree.  You may want to run for the board 
next time around, stating that's how you'd do business, and see how it 
goes.  


#369 of 457 by mary on Thu Jun 2 21:02:42 2005:

s/ounce/once


#370 of 457 by tod on Thu Jun 2 21:18:48 2005:

I understand not wanting a barn full of admins running amok and fscking up
the system but what if the opposite is happening and the barn is empty?
Right now, newuser is defunct.  There is "one" staff person that everyone is
aware of that can fix it.  That "one" staff person is tight on time and has
had health concerns.  Is that how you want to do business with Grex?


#371 of 457 by nharmon on Thu Jun 2 21:22:08 2005:

> You may want to run for the board next time around, stating that's how
> you'd do business, and see how it goes.

Ancient chinese proverb speaks of being carefull of what one wishes for.


#372 of 457 by glenda on Thu Jun 2 22:31:05 2005:

STeve is working on the problem, he just called to ask me if I needed the car
tomorrow so that he can work on it tonight for as long as it takes to get it
done.  Even if it means he misses his ride to get enough sleep to be useful
at work and has to drive himself in tomorrow.  He is sorry for not getting
it done sooner.  He will also be showing me how to do such things so that I
can help more in the future.  (Mary missed me on the staff list.)


#373 of 457 by rcurl on Thu Jun 2 22:58:10 2005:

This is a good beginning for the immediate problem, but it seems there is
still need for a longer range solution, which is the development of additional
volunteer staff members.


#374 of 457 by steve on Thu Jun 2 23:48:13 2005:

  Indeed,  more are needed.

  I am getting the data right now to finish the fixing of master.passwd.


#375 of 457 by drew on Fri Jun 3 00:30:13 2005:

When exactly did newuser go fubar? Was it coincident with going to the new
system? Was it coincident with moving into the co-lo?


#376 of 457 by nharmon on Fri Jun 3 00:50:26 2005:

I believe it had something to do with a drive going bad, and the password file
being messed up.


#377 of 457 by cross on Fri Jun 3 03:40:06 2005:

This response has been erased.



#378 of 457 by slynne on Fri Jun 3 03:50:15 2005:

I have a feeling that both glenda and steve would agree that it isnt
fair to dump everything in their lap. I am sure they will correct me if
I am wrong.

I agree that the lack of staff is a board issue. I am not sure exactly
what the solution is here. I want to make people feel welcomed enough to
feel that they can volunteer to be on staff without being in some sort
of in-crowd. I want the staff to let those people who volunteer do things. 

Part of the problem, as I see it, is security. The staff tend to allow
people they know onto staff because those are the people they know they
can trust. It is true that the best way to become staff on grex is to be
invited. It is an "in crowd" on staff. On the board too I suppose
although it is probably easier to get on the board than it is to get
onto staff. 

I really dont know what the best solution is though. We could always
double the staff's pay ;)


#379 of 457 by aruba on Fri Jun 3 03:52:01 2005:

Re #375: Drew - the problems with newuser are more recent than either the
move or the change to NewGrex.

jep's assessment of the staff situation in #342 (I think) was pretty
accurate a couple of years ago.  But we definitely passed the point where
the board felt it was a good idea to depend on STeve and Marcus to fix
things.  A few years ago we acquired 3 or 4 new staff members, and we really
hoped that would solve the problem.  Unfortunately, for various reasons,
we're largely back where we were.  When this latest crisis came up, for
instance, no one but STeve stepped up to work on it, and then he got it half
fixed and moved on to other crises, leaving Grex in limbo.

We certainly need more staff, and it's certainly true that there have been
many barriers to getting onto the staff.  We need a procedure for giving
potential staff members some responsibility to see how they do, then
"promoting" them if they do well.  But the board/staff also needs the
discretion to ignore applications from people who are clearly just trying to
cause trouble.

There's a needle to be thread there.


#380 of 457 by aruba on Fri Jun 3 03:53:19 2005:

(Lynne slipped in.)


#381 of 457 by glenda on Fri Jun 3 07:36:01 2005:

Re #354:  Because Glenda is burned out from almost 6 years of intensive
computer classes and needs a break, that is one of the reasons she is not
working regular classes, just the 4 one week long special sessions this
summer.  She is going to spend most of her time working on the organizing the
house, get her spinning wheels and looms up and working, stitching, beading,
and other general crafting, and reading fiction and crafting books.  The most
technical reading will be SciFi (my favorite genre).  The only real computer
work I am planning on doing is building the computer that I have had
components for since just before the emergency surgery in December 2004.  It
is a 64 bit processor machine with a minimum of 250G hard drive (maybe more),
a gig of memory and will run OpenBsd as main OS, Net and Free BSDs and SuSe
to play with, haven't decided whether it will have a small windows area or
not.  Some of my needlework, weaving, and beading software only runs on
windows since most of the people using it aren't really computer literate and
only use windows.


#382 of 457 by scholar on Fri Jun 3 08:33:12 2005:

Right, because computer literacy is defined by Unix.


#383 of 457 by jadecat on Fri Jun 3 12:44:47 2005:

In regards Cross's comment in #377- it does seem that more information 
needs to be shared between current staff members.

It's hard for other staffers to help when the only one that knows isn't 
sharing info. I've seen Cross ask several times, in this item, for more 
information on what's wrong so he (or someone else can help) but 
haven't seen ANY indication that STeve (or glenda) is sharing any of 
that. Maybe this is happening in staff e-mail, but I would think that 
if it was Cross wouldn't be here repeatedly asking for more info.

Right now I'm one of those people that can telnet in to my account but 
can't access the mooncat account via Backtalk (which makes me glad I 
created this account on a whim a few months ago).


#384 of 457 by jep on Fri Jun 3 13:42:19 2005:

It was a lot easier for me to write my perspective about how Grex is 
limited by lack of trust than it is to overcome that limitation.

I think resp:379 is part of the right approach for bringing in 
additional volunteers to the staff.  There's also a need for some sort 
of training procedure to bring new staffers up to speed with the 
philosophy and practices of the staff.  That will require time and 
effort from someone on the staff.

It's also going to require patience and flexibility from the staff and 
all of Grex, because new people coming in are going to have their own 
ways of doing things.  It's not fair to expect them to suppress their 
personalities and the techniques they have used in the past in other 
contexts to volunteer for the staff of Grex.  They do have to fit into 
the team which exists, but the team has to adjust, too.

In the short term, it's easier for the existing staff to just do things 
themselves to get by, but right now it seems apparent the short term 
doesn't last forever.


#385 of 457 by twenex on Fri Jun 3 14:55:37 2005:

Hear, hear.


#386 of 457 by naftee on Fri Jun 3 15:36:03 2005:

has steVE still not told cross what is wrong ?! i believe cross is available
to fix.


#387 of 457 by tod on Fri Jun 3 16:02:55 2005:

Cross is not in the Burns Family "circle of trust"
I've got my EYES on you, Focker.  ;)


#388 of 457 by naftee on Fri Jun 3 16:59:04 2005:

that movie was OK, but got kind of tiresome, i think


#389 of 457 by mary on Fri Jun 3 19:15:56 2005:

Sorry I missed you on staff, Glenda, and thanks for the correction.  Did I 
miss anyone else?

And a huge thanks to STeve for looking at the newuser problem last night.  
Is there an update?  Is newuser back on?


#390 of 457 by naftee on Fri Jun 3 19:49:17 2005:

thanks, huge mary !


#391 of 457 by tod on Fri Jun 3 19:49:48 2005:

Don't call her huge, looni Jim


#392 of 457 by naftee on Fri Jun 3 19:52:05 2005:

whoops,  big slip :(   

sorry, mary !


#393 of 457 by glenda on Fri Jun 3 19:57:54 2005:

Re 389:  Not yet, still working on it.  

Putting an item in Agora asking STeve for information doesn't work.  He hasn't
read Agora in years unless I tell him of an item he should look at.  I forget
more items in Agora than I read, so I don't always see them either.  I also
heavily filter what/who I read just so that I can keep up.  About the only
CF that STeve reads is staff, and I am not sure how often he gets there.


#394 of 457 by tod on Fri Jun 3 20:52:54 2005:

That's good to hear! Right, Mary?


#395 of 457 by naftee on Sat Jun 4 01:23:48 2005:

I sure hope steVE reads the system problems' item.

oh wait; that's THIS item.


#396 of 457 by tsty on Sat Jun 4 02:21:25 2005:

... ???? mdw is gone?   huh?!


#397 of 457 by jor on Sat Jun 4 16:24:37 2005:

        May I have permission to just *look*
        at the source code for newuser?
        I can take "no" for an answer.

        Where is it?




#398 of 457 by naftee on Sat Jun 4 17:14:31 2005:

/grex/grexdoc/newuser


#399 of 457 by drew on Sat Jun 4 20:02:35 2005:

Newuser was working just before the disk went bad, was it not? My guess is
that it isn't the code itself that's broken, but one or more data files that
newuser depends on.

What exactly happens if you put newuser online and have someone run it?


#400 of 457 by gelinas on Sun Jun 5 04:39:05 2005:

I've updated the staff list at http://www.grex.org/staffnote/


#401 of 457 by scholar on Sun Jun 5 20:33:27 2005:

thanks, joe!


#402 of 457 by naftee on Sun Jun 5 21:19:49 2005:

thanks, scholar !


#403 of 457 by tsty on Mon Jun 6 16:26:50 2005:

  
  
grex% ls -las /grex/grexdoc/newuser
total 36
2 drwxrwxr-x   7 root  staff  1024 Jan 18  2004 .
2 drwxr-xr-x  31 root  staff  1024 Jan  3 13:13 ..
4 -rw-r--r--   1 root  staff  1396 Jan 18  2004 00-account
2 -rw-rw-r--   1 root  staff   164 Dec 27  2003 01-newuser
2 -rw-rw-r--   1 root  staff   160 Dec 30  2003 02-wnu
2 drwxrwxr-x   2 root  staff   512 Oct 14  2004 CVS
2 -rwxr-xr-x   1 root  staff    45 Dec 28  2003 build_newuser
2 -rwxr-xr-x   1 root  staff    65 Dec 29  2003 build_wnu
2 drwxr-xr-x   3 root  staff   512 Jan  3 17:29 datafiles
2 -rwxr-xr-x   1 root  staff   684 Oct 14  2004 install_newuser
2 -rwxr-xr-x   1 root  staff   367 Dec 30  2003 install_wnu
4 drwxr-xr-x   3 root  staff  1536 Oct 16  2004 nu
4 drwxr-xr-x   3 root  staff  1536 Dec 28  2003 src
4 drwxr-xr-x   3 root  staff  1536 Oct 17  2004 wnu
  


#404 of 457 by albaugh on Mon Jun 6 22:00:05 2005:

BTW, if newuser doesn't run properly due to munged data, then it is deficient.
(yes, yes, there are limits on what one can expect any program to do when it
is asked to work with bad data)


#405 of 457 by jor on Tue Jun 7 17:29:48 2005:


/a: write failed, file system is full
Got error 28 (No space left on device) in buffer write




#406 of 457 by naftee on Wed Jun 8 15:28:25 2005:

por jor


#407 of 457 by keesan on Thu Jun 9 02:05:26 2005:

Is it time to remove the 'grex was down from April 26 to April 29' message
or is this meant to show how long we have been up since then?


#408 of 457 by russ on Thu Jun 9 03:00:21 2005:

I took it upon myself to do so.


#409 of 457 by naftee on Thu Jun 9 04:28:50 2005:

thanks, russ !


#410 of 457 by nharmon on Thu Jun 9 16:00:21 2005:

Looks like /a is full.


#411 of 457 by russ on Fri Jun 10 05:08:27 2005:

/a is full again.


#412 of 457 by eprom on Fri Jun 10 18:53:30 2005:

Jesus H christ, can someone make more room on /a, what 
ever happened to the 3 month reaper?


#413 of 457 by tod on Fri Jun 10 19:19:16 2005:

/a whatchit


#414 of 457 by naftee on Fri Jun 10 20:17:18 2005:

get a home directory on /c, dipshits


#415 of 457 by nharmon on Fri Jun 10 20:44:47 2005:

Shaddup shuttin' up, or I'll give ya a fat lip!


#416 of 457 by eprom on Fri Jun 10 21:26:25 2005:

re #414

hey assclown, I would if it weren't for the fact that newuser is also in a
state of disrepair.


#417 of 457 by jor on Fri Jun 10 21:44:23 2005:

        "is this the humor item?"


#418 of 457 by mcnally on Fri Jun 10 21:45:12 2005:

Simple suggestion for clearing some space on /a:

  find /a -mtime +3 -name .pine_debug\? -exec rm \{\} \;

(for the non-Unixy people, that command will find all of
the files named .pine-debug? (where ? is a wildcard that
matches a single character) that have been more than three
days since they were last modified, and remove them.)

My search to find out how much space they're taking
shows they're still taking rather a lot of space.

  grex% find . -name .pine-debug\* -ls | ~/pdb_total.pl
   7521 files
  87279280 bytes

That's 87,000,000 bytes of space that's being wasted by
stuff that nobody will ever look at or ever miss..  In terms
of modern disks that's not huge but hey, 87MB here, 100MB
there, pretty soon it adds up..


#419 of 457 by jor on Fri Jun 10 21:54:14 2005:

        cat | butter | toast > feet


#420 of 457 by naftee on Fri Jun 10 21:58:58 2005:

re 416
i forgot about newuser being broken.  oops !

get the GreX stafferz to give you a home directory on /c


#421 of 457 by jor on Fri Jun 10 23:47:46 2005:

        login banner mentions item 28


#422 of 457 by nharmon on Sun Jun 12 20:31:44 2005:

load averages:  2.40,  2.06,  1.89                                    
16:29:02
94 processes:  2 running, 88 idle, 4 stopped
CPU states: 71.5% user,  0.0% nice, 28.5% system,  0.0% interrupt,  0.0% idle
Memory: Real: 198M/340M act/tot  Free: 1170M  Swap: 0K/3072M used/tot

  PID USERNAME PRI NICE  SIZE   RES STATE WAIT     TIME    CPU COMMAND
25988 leemak    64    0  280K  912K run   -       21:08 92.97% warcaby
 5250 _mysql     2    0   34M   16M sleep poll    16:06  0.00% mysqld




#423 of 457 by gelinas on Mon Jun 13 01:47:04 2005:

The reaper was to be replaced by an automated process.  I should check to see
if the one we were using got moved over.


#424 of 457 by mcnally on Mon Jun 13 07:48:42 2005:

/a out of disk space again.  I removed some files to clear enough disk space
to enter this response but it'll be out again in no time flat.


#425 of 457 by naftee on Mon Jun 13 16:35:46 2005:

/c :)


#426 of 457 by naftee on Thu Jun 16 02:41:41 2005:

!last -2 keesan
keesan    tty01                             Wed Jun 15 22:24   still 
logged in
keesan    ttyp9    pm918-21.dialip.mich.net Wed Jun 15 19:18 - 19:27  
(00:09)


!!!! 



#427 of 457 by jor on Thu Jun 16 09:09:52 2005:

        ????


#428 of 457 by albaugh on Thu Jun 16 18:13:27 2005:

I REALLY HATE IT when my agora conf. participation file gets stomped when the
idle zapper gets me when I'm sitting in bbs at agora!!!!!!!!!!!!!


#429 of 457 by tod on Thu Jun 16 18:15:42 2005:

Maybe you shouldn't idle?


#430 of 457 by albaugh on Thu Jun 16 18:24:34 2005:

Han Solo:  "Even I get boarded sometimes."


#431 of 457 by mcnally on Thu Jun 16 18:31:07 2005:

 re #428:  I lost a near-finished nethack game to the idle zapper earlier.
 D'oh!


#432 of 457 by naftee on Thu Jun 16 18:52:20 2005:

the GreX idle zapper should take jor's model and knock you off after an hour,
not twenty minutes


#433 of 457 by jor on Thu Jun 16 21:02:24 2005:

        And hey. Mine is configurable during run time,
        you don't even have to stop it and start it
        to alter the settings.

        Plus it's one tenth the souce code of idled.c,
        ready for efficient customization.
 
        www.arbornet.org/~jor/id2002.htm




#434 of 457 by cross on Fri Jun 17 00:49:55 2005:

This response has been erased.



#435 of 457 by naftee on Fri Jun 17 02:34:54 2005:

jor is the ID man


#436 of 457 by nharmon on Fri Jun 17 02:46:25 2005:

paedophile


#437 of 457 by naftee on Fri Jun 17 02:56:38 2005:

Telegram from nharmon on ttyp2 at 22:56 EDT ...
What if I was to kick the ever loving shit out of you?
EOF (nharmon)

"if I were to"


#438 of 457 by jor on Fri Jun 17 09:43:23 2005:

        "is this the humor item?"


#439 of 457 by naftee on Fri Jun 17 13:39:09 2005:

i'm not klg :(


#440 of 457 by aruba on Fri Jun 17 17:29:49 2005:

I get an "Abort Trap" message from Picospan when I try to read agora item
174.


#441 of 457 by aruba on Fri Jun 17 17:42:09 2005:

Looks like response 4 of that item has a long line, and either less or my
twitfilter is having a hard time dealing with it.  Does anyone else have a
problem seeing response 4 of item 174?


#442 of 457 by mcnally on Fri Jun 17 17:48:57 2005:

 I have no trouble seeing it using Picospan with "more -d" as my pager.


#443 of 457 by aruba on Fri Jun 17 17:50:32 2005:

Looks like it's my twit filter.  The response has a line of length 316
characters.  I bet OldGrex enforced a 256 character limit on line length,
and that's why I've never seen the error before.


#444 of 457 by albaugh on Fri Jun 17 19:39:02 2005:

Drift:  How did you determine that line length?


#445 of 457 by jor on Fri Jun 17 22:01:43 2005:

        He counted using fubgrs *and* toes.

        Or by using a text editor, writing to
        a file, and ls -l.

        High tech.



#446 of 457 by naftee on Fri Jun 17 22:10:48 2005:

stuff you'd expect from a treasure.r.


#447 of 457 by jor on Sat Jun 18 00:18:49 2005:

        fingers




#448 of 457 by aruba on Sun Jun 19 04:07:13 2005:

Re #444: I downloaded the file /bbs/agora53/_174 and looked at it in a text
editor.


#449 of 457 by naftee on Sun Jun 19 14:55:52 2005:

fubgrs, ur smart, aruba.,


#450 of 457 by jor on Tue Jun 21 13:30:48 2005:

        It's been summer for 8 hours and 41 minutes


#451 of 457 by jor on Tue Jun 21 15:39:43 2005:

        Correction. It has now been summer for 8 hours and 49 minutes.

        http://www.archaeoastronomy.com/2005.shtml




#452 of 457 by twenex on Tue Jun 21 15:41:44 2005:

Wikipedia says the summer solstice marks MIDsummer.


#453 of 457 by rcurl on Tue Jun 21 16:06:32 2005:

Isn't the Wikipedia that online font of misinformation?


#454 of 457 by naftee on Tue Jun 21 16:39:08 2005:

what ! what's wrong with wikipedia ?


#455 of 457 by jor on Tue Jun 21 17:11:38 2005:

        midsummer is six weeks away.


#456 of 457 by aruba on Tue Jun 21 21:44:34 2005:

Right - for some reason, the first day of summer is sometimes called
"midsummer's day".


#457 of 457 by keesan on Wed Jun 22 02:23:40 2005:

Summer used to be defined differently, as the 1/4 of the year surrounding the
solstice, when the days were longest.
Similarly for winter.


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