Grex Coop10 Conference

Item 96: GREX Press Release

Entered by mta on Thu Apr 9 12:33:10 1998:

At the last Board Meeting we agreed to prepare a press release for the 
local papers about Grex coming up to speed on our new 670.  I need user 
comments for colourful expository to finish the release.

Tell us here 
1) how you see Grex
2) what effect the 670 has had for you
3) anything about grex you'd like to see in the newspaper.

Thanks all.
49 responses total.

#1 of 49 by keesan on Thu Apr 9 23:18:55 1998:

What effect the 670 has had?  I saves me maybe 15 minutes a day reading and
sending e-mail.  I have stopped using Arbornet to use Altavista, and do not
plan to renew my membership there, but donate extra to grex instead.
I joined grex even though I was using Arbornet for e-mail and internet, and
before I knew about the conferences, because the staff and other helpers are
incredibly helpful!  They answered all the questions about problems I was
having getting things to work on Arbornet.   Now I am hooked on the
conferences, and am learning a whole lot about how other people function, and
about things in general.


#2 of 49 by other on Fri Apr 10 00:20:17 1998:

i do not remember grex ever being this fast since the internet connection was
first established.


#3 of 49 by janc on Fri Apr 10 03:29:56 1998:

(1) For me Grex is a just a great sampler of different people of all ages,
    from all walks of life, from Ann Arbor and around the world.  In most
    normal social situations I seem always to be talking to people who are
    about the same age as me, have about the same job as me, and do about
    the same things as me.  Grex gives me a chance to talk to a much broader
    range of people on a much broader range of subjects.  Some of them, have
    gotten to be extremely good friends, some of them will never be, but all
    have helped enrich my life.

    At the same time, I see Grex as a kind of noble cause.  We let anyone
    use our computer, no questions asked.  We give away basic access to the
    net.  We help people learn how to use all this new technology.  We run
    the whole show democratically and cooperatively.  All the work is done
    by volunteers.  It's all funded from the grass roots, not from any
    corporate or government sponsership.  It's refreshing to be a part of
    something so fundamentally generous in nature.

(2) The new computer and the new internet connection mean that for the first
    time in a long time our system isn't straining to support all the
    people using it.  It just works better than it ever has before, so we
    can now welcome new people users to a system that can readily handle
    more users, instead of to a system on the verge of collapse from massive
    overload.

    It took a lot of effort to get here - many of our users chipped in money
    to buy the new equipment, and it took over a year for our volunteer staff
    people to get the system put together and ready to use, but we made it,
    and we should be all set to continue doing what we do for years to come.

    So we are in great shape now - at least until another 10,000 users or so
    show up and we have to invent some new ways to handle them all without
    actually spending any money to speak of.

(3) Well, I loaded some of the points I think we ought to make in the text
    above.  Don't talk much about the system.  Nobody knows or cares what a
    Sun 4/670 is.  All you have to say about it is that we changed from a
    system that was so popular that it was creaking at the joints and hardly
    able to carry the load, to one that zooms along and does it easily.  I'd
    talk a lot about why the old system was so slow - because it was such a
    cool thing that way too many people wanted to use it.  I'd make some
    points about how using the system is free, but the new computer and the
    new net connection were paid for by voluntary contributions from people
    who liked what Grex was doing and wanted to see it grow.


#4 of 49 by mary on Fri Apr 10 13:20:45 1998:

Geez, a whole lot of what Jan said could be lifted without
changing a single word it was stated so well.

I'd also mention that through interactions with a 
diverse community you tend to get the chance to 
share and challenge some strongly held points of
views.  Grex is a learning experience.  It is a 
tolerance builder.

Grex fits into you schedule.

Grex is fun.


#5 of 49 by dpc on Fri Apr 10 20:00:55 1998:

I also like janc's stuff.


#6 of 49 by valerie on Sat Apr 11 13:14:56 1998:

This response has been erased.



#7 of 49 by mta on Sat Apr 11 16:33:54 1998:

(Actually I think Jan just did a major portion of it -- thanks, Jan!)


#8 of 49 by janc on Sat Apr 11 22:44:15 1998:

(That was Jan's purpose - Jan doesn't actually talk like that under normal
circumstances)


#9 of 49 by mta on Sun Apr 12 17:10:09 1998:

<grin>


#10 of 49 by mta on Wed Apr 22 22:35:01 1998:

OK, here's the first draft of the press release: comment away.

For Immediate Release

Local Conferencing System Picks Up Speed

Ann Arbor, Michigan --- April 22, 1998

On Sunday, March 22, after a year-long project to upgrade to a faster 
computer, Grex is now up on a Sun 4/670 MP computer.  The result, 
according to Steve Weiss, a Grex staffer involved with the switchover, 
is that each of Grex's processors should now run at several times the 
speed of the previous computer.  Because of limitations in the operating 
system, the second processor may not be able to be used at 100%, but it 
will still help to speed things up.  In addition, the new architecture 
should be much faster at switching "contexts," which is something done a 
lot under Grex's load. 

"We were very seriously limited by our processor speed before this 
change.  For all we know, we may still be limited by it, but only time, 
and a heavy load, will allow us to know for certain."
According to Jan Wolter, the president of the Board for Cyberspace 
communications, 

"The new computer and the new Internet connection mean that for the 
first time in a long time our system isn't straining to support all the 
people using it.  It just works better than it ever has before, so we 
can now welcome new people users to a system that can readily handle 
more users, instead of to a system on the verge of collapse from massive 
overload.  Not only have we changed over to a new computer, we have 
upgraded a lot of software.

During the switchover, Grex's IP address was also renumbered.  This only 
affects people who connect to Grex by typing "telnet 204.212.46.130".  
If you can reach Grex by typing "telnet cyberspace.org" or by dialing in 
on a modem, this change won't effect you.

Mike McNally, another Grex staffer involved in the switchover, says
For those who don't have a great deal of experience judging such events, 
the accomplishment of successfully switching over so many things at once 
and having everything work smoothly afterwards should not be 
underestimated Take it from me, who has done this for a living for a 
number of years, making major changes to an established service, 
particularly making a number of simultaneous changes, takes careful 
planning and a good deal of meticulous coordination.  Once again, Grex's 
staff, our core group of volunteers, has accomplished wonders.  Good 
job!

Grex is an Ann Arbor-based computer conferencing community supporting 
over 17,000 users world-wide with online conversations, real time chats, 
e-mail, and UNIX shell accounts.  Services are free to all callers, but 
the system is supported completely by user donations and volunteer 
labour.  

" For me Grex is a just a great sampler of different people of all ages, 
from all walks of life, from Ann Arbor and around the world."  Says Jan 
Wolter.  " In most normal social situations I seem always to be talking 
to people who are about the same age as me, have about the same job as 
me, and do about the same things as me.  Grex gives me a chance to talk 
to a much broader range of people on a much broader range of subjects.  
Some of them have gotten to be extremely good friends, some of them will 
never be, but all have helped enrich my life.  At the same time, I see 
Grex as a kind of noble cause.  We let anyone use our computer, no 
questions asked.  We give away basic access to the net.  We help people 
learn how to use all this new technology.  We run the whole show 
democratically and cooperatively.  All the work is done by volunteers.  
It's all funded from the grass roots, not from any corporate or 
government sponsorship.  It's refreshing to be a part of something so 
fundamentally generous in nature.  It took a lot of effort to get here - 
many of our users chipped in money to buy the new equipment, and it took 
over a year for our volunteer staff people to get the system put 
together and ready to use, but we made it, and we should be all set to 
continue doing what we do for years to come.  So we are in great shape 
now - at least until another 10,000 users or so show up and we have to 
invent some new ways to handle them all without actually spending any 
money to speak of.

According to Mary Remmers
"Through interactions with a diverse community you tend to get the 
chance to share and challenge some strongly held points of views.  Grex 
is a learning experience.  It is a tolerance builder."
"Grex fits into you schedule."
"Grex is fun."

Steve Weiss adds
"A lot of people raised a lot of money to buy the hardware.  They 
deserve the most thanks.  It was not cheap, but the power of this new 
configuration is exhilarating.  Pedal to the metal.
What effect the 670 has had?  It saves me maybe 15 minutes a day reading 
and sending e-mail.  I have stopped using Arbornet to use Altavista, and 
do not plan to renew my membership there, but donate extra to Grex 
instead. 

I joined Grex even though I was using Arbornet for e-mail and Internet, 
and before I knew about the conferences, because the staff and other 
helpers are incredibly helpful!  They answered all the questions about 
problems I was having getting things to work on Arbornet.  Now I am 
hooked on the conferences, and am learning a whole lot about how other 
people function, and about things in general."
Eric Bassey comments,

"I do not remember Grex ever being this fast since the Internet 
connection was first established."
You can reach Grex at http://www.cyberspace.org and creating anew 
account or by setting your modems communication parameters to 8E1 and 
dialing (734) 761-3000 and logging in as newuser.


#11 of 49 by mta on Wed Apr 22 22:36:00 1998:

Steve (srw) I'd like your permission to substitute the words "another 
local conferencing system" for "Arbornet" if you don't mind...


#12 of 49 by keesan on Wed Apr 22 23:25:47 1998:

Misti, you don't need Steve's permission, that was me you quoted from - the
first paragraph was indeed Steve Weiss, but the next two were me. You
certainly have my permission.  I was just asked to renew membership on
Arbornet and politely declined and they politely told me I would still have
a guest account.

THere are a few minor typos regarding punctuation, do you want them corrected?
(Mostly regarding placement of quotation marks, some are missing.)



#13 of 49 by aruba on Thu Apr 23 07:11:12 1998:

Thanks for doing this, Misti.  I have no experience with press releases, but
my gut instinct is to say that we should leave out most of the technical
stuff in the first paragraph and pare down the quotes to be just the positive
bits.


#14 of 49 by scott on Thu Apr 23 10:56:58 1998:

Last paragraph has "8E1", should be "8N1".


#15 of 49 by remmers on Thu Apr 23 11:52:03 1998:

Thanks from me also, and I agree with Mark about paring down the
technical details and the quotes.

The last paragraph should mention the third way of getting to
Grex -- telnetting to grex.cyberspace.org. I'd omit the earlier
mention of that and the IP address.


#16 of 49 by cmcgee on Thu Apr 23 14:53:41 1998:

Just as a reminder to those of you who may not be familiar with how newspapers
edit press releases:

A press release is "cut" to fit the available space by lopping of paragraphs
from the bottom up.  Misti _should_ have put technical stuff in the first
paragraph if that's what we want the paper to include.  

Generally the first paragraph should stand alone as a complete tidbit for
the general readership of that publication, and each succeeding paragraph
should include information that appeals to a more and more specialized
audience.  

Our quotes, therefore, should be arranged from the most "public" like user
to the most technical, but move some techies higher if they have public
name recognition.

Remember that no newspaper has to run any press release.  If, however, we
can provide a release about a topic that the editors figure will help
their business (ie get more readers, or appeal more strongly to the
current readership than the competion), they are very likely to run it.
And if that release is already written in newspaper article style, they
are likely to run it without much editing (protests of 'independence' to
the contrary--editors are busy people, and the more of their job we can
do, the more likely they are to use our material).  



#17 of 49 by mta on Thu Apr 23 15:23:29 1998:

thanks for your comments everyone -- and I'm sorry about the misattribution,
Sindi -- I guess I got too sloppy with the cut and paste.

I'll rewrite it and get back to you with the edited version.


#18 of 49 by mary on Thu Apr 23 22:24:08 1998:

Thanks for doing all this, Misti.  I really like the splash
screens on community access television too.  Great job.


#19 of 49 by other on Fri Apr 24 01:03:25 1998:

The lead paragraph mentions Grex, but does not really explain what it is.
Even with the headline saying conferencing system, the lead should give enough
information that it alone will tell any reader all they need to know to make
sense of the article/release.

Additionally, the second paragraph mentions Cyberspace Communications, but
does not indicate that it is the organization which operates Grex, thus a
reader would wonder (conceivably) why it is mentioned at all.

If I may suggest an alternative lead:

"One of the oldest public access sites on the internet just got a lot
faster.  Grex, an Ann Arbor based free conferencing system and virtual
community just completed a year-long project to upgrade to a faster
computer.  Grex is run by a small non-profit called Cyberspace
Communications, and is operated entirely by volunteer labor and supported
solely by donations from the general public."

Then, as suggested, we can go on into technical info and testimonials.

Thanks, Misti, for taking the initiative to write this release and get the
ball rolling.  Great work!


#20 of 49 by mta on Fri Apr 24 13:45:49 1998:

Hey, cool!  Thanks Eric!!


#21 of 49 by other on Fri Apr 24 15:34:12 1998:

oops.  just noticed i forgot the comma after 'community' in the second
sentence.


#22 of 49 by bru on Fri Apr 24 20:01:30 1998:

It is not a non-profit organization.  It gives the wrong impression...


#23 of 49 by other on Fri Apr 24 21:26:50 1998:

Grex is indeed a non-profit organization.  it is *not*, however, a 501(c)3
non-profit organization.  Yet.


#24 of 49 by dpc on Sat Apr 25 00:46:46 1998:

I'd prefer to say "Grex is a small non-profit organization operated
entirely by volunteer labor and supported solely by donations from
users and the general public."  Nobody should care what our corporate
name is, after all.


#25 of 49 by aruba on Sat Apr 25 05:14:57 1998:

Re #22:  bru, what the hell are you talking about?  There is absolutely *no*
profit made by Grex, nor do any individuals benefit financially from its
activities.  And that is in accordance with our articles of incorporation,
which are posted in this conference.


#26 of 49 by rcurl on Sat Apr 25 05:26:43 1998:

CCI is incorporated as a non-profit corporation under Michigan law.


#27 of 49 by davel on Sat Apr 25 11:46:30 1998:

I think other probably correctly identified where bru was confused.


#28 of 49 by valerie on Sat Apr 25 13:33:00 1998:

This response has been erased.



#29 of 49 by mdw on Sat Apr 25 13:54:32 1998:

The phrase I use to describe CCI is a Michigan not-for-profit corporation.


#30 of 49 by rcurl on Sat Apr 25 16:46:27 1998:

You may, but the correct term is "nonprofit" (no hyphen). Act 162 of 1982
is titled the "Nonprofit Corporation Act", and in the act the term used is
always just "nonprofit". 

Re #27: it was a nit, but other referred to a non-profit *organization*,
as did bru, and I wanted to emphasize that it is not only nonprofit by
action, but by law.



#31 of 49 by other on Sat Apr 25 21:58:14 1998:

a rather arcane nit <grin>


#32 of 49 by janc on Mon Apr 27 12:30:50 1998:

I like Eric's opening paragraph.  I also agree that it wouldn't hurt to
de-emphasize the "cyberspace communications" name, not because it isn't
good, but because it makes the article less confusing.

I might revise Eric's paragraph by merging in parts of Misti's fifth
paragraph, like this:

>One of the oldest public access sites on the internet just got a lot
>faster.  Grex, an Ann Arbor based conferencing system and virtual
>community, just completed a year-long project to upgrade to a faster
>computer.  Grex is a small non-profit organization, operated entirely by
>volunteer labor and supported solely by donations from the general public.

>All Grex services are free of charge and available to everyone.  Grex offers
>users a wide range of tools to communicate with each other, including online
>conversations in over 100 topical conferences areas as well as real-time chat
>areas.  Grex also offers basic internet services for free.  Users can send
>and receive E-mail, access the web through a non-graphical browser and
>put text-only pages up on the web.  Grex currently supports over 18,000
>users from all over the world.

My quote can be used to get back on the subject of the new computer:

>According to Jan Wolter, the president of the Board for Cyberspace
>communications, "The new computer and the new Internet connection mean
>that for the first time in a long time our system isn't straining to
>support all the people using it.  It just works better than it ever has
>before, so we can now welcome new people users to a system that can
>readily handle more users."

Cut the last sentance about software upgrades and the downbeat stuff about
the old system.  Also cut McNally's praise of the staff (it's not that
interesting to the outsider).  Steve's quote is upbeat and fits in here.
I added the exclamation point:

>Grex volunteer Steve Weiss says "A lot of people raised a lot of money to
>buy the hardware.  They deserve the most thanks.  It was not cheap, but the
>power of this new configuration is exhilarating.  Pedal to the metal!"

Enough about the new computer already, back to the hype.  I've shortened
my quote because the end is redundant with things other people have said.

>"For me Grex is a just a great sampler of different people of all ages, 
>from all walks of life, from Ann Arbor and around the world," says Jan 
>Wolter.  "In most normal social situations I seem always to be talking 
>to people who are about the same age as me, have about the same job as 
>me, and do about the same things as me.  Grex gives me a chance to talk 
>to a much broader range of people on a much broader range of subjects.  
>Some of them have gotten to be extremely good friends, some of them will 
>never be, but all have helped enrich my life.  At the same time, I see 
>Grex as a kind of noble cause.  We let anyone use our computer, no 
>questions asked.  We give away basic access to the net.  We help people 
>learn how to use all this new technology.  We run the whole show 
>democratically and cooperatively.  All the work is done by volunteers.  
>It's all funded from the grass roots, not from any corporate or 
>government sponsorship.  It's refreshing to be a part of something so 
>fundamentally generous in nature."
>
>Long time Grex user Mary Remmers says that "through interactions with a
>diverse community you tend to get the chance to share and challenge some
>strongly held points of views.  Grex is a learning experience.  It is a
>tolerance builder."

I'd cut Sindi's comments about AOL and Arbornet.  We are three different
systems, not really in competition with each other.

I'd expand the contact information, since this is important.

>You can connect your computer to Grex in any of three ways.  If you are in
>the Ann Arbor area, you can use a modem communications program to dial
>(734) 761-3000.  Login a "newuser" to open a free account.  If you have
>internet access and a telnet program, then you can telnet to
>"cyberspace.org".  Again, login a "newuser" to open a free account.
>If you have a web browser, point it at "http://www.cyberspace.org".

I tried to talk about the different ways to connect separately.  I also
omitted the 8N1 setting - that is the default on most programs and about
the only thing anyone ever uses these days.  8E1 required mention.  8N1
just confuses people.


#33 of 49 by rcurl on Mon Apr 27 16:07:59 1998:

Para 1: too many "justs". Use "has" for the second one.

Para 2: "anyone" is better than "everyone". The "up" in "up on" is not
needed. 

Para 3: type - capitalize "Communicatiions". "..first time *since <date>*..we
can.." would avoid repeating 'time'. "..welcome new people users.."? 

Couple of other typos, which will be caught on a final run-through....


#34 of 49 by other on Mon Apr 27 17:21:43 1998:

If there is no objection to the accumulated recommended change, can we see
the revised release posted in toto?


#35 of 49 by mta on Mon Apr 27 18:16:52 1998:

Absolutely -- as soon as I can get my computer to talk to my ISP and can
download it to my new computer.  (And find a way to get Word onto my new
computer.  My copy is an upgrade -- which I am entitled tom\, but which was
installed in a bundle on one of my previous computers, so I don't have access
to the files I need to run the upgrade.)

(Computers are almost as much hassle as they are a help...)


#36 of 49 by mta on Tue Apr 28 22:04:01 1998:

Here we go -- please note that we need an approximate date for our 
previous upgrade in para:3



For Immediate Release

Local Conferencing System Picks Up Speed

Ann Arbor, Michigan --- April 22, 1998

One of the oldest public access sites on the Internet just got a lot 
faster.  Grex, an Ann Arbor based conferencing system and virtual 
community, has completed a year-long project to upgrade to a faster 
computer.  Grex is a small non-profit organization, operated entirely by 
volunteer labor and supported solely by donations from the general 
public.

All Grex services are free of charge and available to anyone.  Grex 
offers users a wide range of tools to communicate with each other, 
including online conversations in over 100 topical conferences areas and 
several real-time chat areas.  Grex also offers basic Internet services 
for free.  Users can send and receive E-mail, access the web through a 
non-graphical browser and put text-only pages on the web.  Grex 
currently supports over 18,000 users from all over the world.
According to Jan Wolter, the president of the Board for Cyberspace 
Communications, "The new computer and the new Internet connection mean 
that for the first time since our last upgrade in (date) our system 
isn't straining to support all the people using it.  It just works 
better than it ever has before, so we can now welcome new people users 
to a system that can readily handle more users."

Grex volunteer Steve Weiss says, "A lot of people raised a lot of money 
to buy the hardware.  They deserve the most thanks.  It was not cheap, 
but the power of this new configuration is exhilarating.  Pedal to the 
metal!"

"For me Grex is a just a great sampler of different people of all ages, 
from all walks of life, from Ann Arbor and around the world," says Jan 
Wolter.  "In most normal social situations I seem always to be talking 
to people who are about the same age as me, have about the same job as 
me, and do about the same things as me.  Grex gives me a chance to talk 
to a much broader range of people on a much broader range of subjects.  
Some of them have gotten to be extremely good friends, some of them will 
never be, but all have helped enrich my life.  At the same time, I see 
Grex as a kind of noble cause.  We let anyone use our computer, no 
questions asked.  We give away basic access to the net.  We help people 
learn how to use all this new technology.  We run the whole show 
democratically and cooperatively.  All the work is done by volunteers.  
It's all funded from the grass roots, not from any corporate or 
government sponsorship.  It's refreshing to be a part of something so 
fundamentally generous in nature."

Long time Grex user Mary Remmers says that "through interactions with a 
diverse community you tend to get the chance to share and challenge some 
strongly held points of views.  Grex is a learning experience.  It is a 
tolerance builder."

You can connect your computer to Grex in any of three ways. 
7 If you are in the Ann Arbor area, you can use a modem communications  
 program to dial (734) 761-3000.  Login a "newuser" to open a free   
account.  
7 If you have Internet access and a telnet program, then you can telnet 
  to "cyberspace.org".  Again, login as "newuser" to open a free   
account. 
7 If you have a web browser, point it at "http://www.cyberspace.org".


#37 of 49 by aruba on Wed Apr 29 04:38:38 1998:

Looks good.  I saw one typo - an extra "a" - search for "a just a" to find it.
Oh, and all the methods of connecting to Grex are number 7.  :)


#38 of 49 by mta on Wed Apr 29 13:20:56 1998:

Oops -- those were supposed to be bullets.  Guess Grex read 'em 
differently than my PC did.


#39 of 49 by other on Wed Apr 29 15:40:26 1998:

...so we can now welcome new people users
 to a system...

(end of second paragraph)

Strike 'users'

Looks great!


#40 of 49 by mta on Thu Apr 30 19:14:53 1998:

Glad you caught that.  


#41 of 49 by dpc on Sun May 3 20:03:49 1998:

How quickly can this be issued?  After all, it is a *news* release....8-)


#42 of 49 by arthurp on Thu May 7 22:45:19 1998:

Shouldn't we put the contact methods near the begining since someone
said they prune violently from the bottom up?


#43 of 49 by janc on Mon May 11 18:55:12 1998:

They belong at the end.  I think we can trust them to prune with modest
intelligence.


#44 of 49 by lilmo on Tue May 26 22:23:13 1998:

I hope this isn't too late, but in graf 2, janc is called the Pres of Bd of
Cyb. Comm, but, again, what relation that is to Grex is left out.  There, or
before, the fact that CCI owns the computers on which Grex exists should be
mentioned, methinks.


#45 of 49 by mdw on Wed May 27 19:33:01 1998:

Grex is not a separate organization.  Cyberspace Communications, Inc.,
is the official legal name of the corporation that is the whole shebang.
"grex" is the name of the computer that is used to provide the service.
If there's a question about what, exactly, is what, then there should be
a section "definitions" that says what we mean by X, Y, and Z.  If
there's a word (like "grex") that could be confusing, and there's some
other set of words (such as "Cyberspace Communications, Inc.") that
would be less confusing, then it would make sense to just replace all
occurrences of that confusing word with the less confusing phrase.


#46 of 49 by lilmo on Thu May 28 21:15:03 1998:

No, Grex is not an organization at all.  Grex is a community, and the means
by which the members of CCI meet, organize, and conduct much of their
business.  *shrug*  In any case, at the place mentioned, CCI is an undefined
quantity in the "story".


#47 of 49 by dpc on Mon Jun 8 20:16:55 1998:

Did the release go out yet?


#48 of 49 by janc on Mon Jun 15 15:26:40 1998:

Yup.  Nothing happened.  Drat.


#49 of 49 by dpc on Fri Jun 19 14:27:43 1998:

OTOH, I saw Grex' ad on Cable 11 yesterday.  Nice!


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