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15 responses total.
One thing I've done is check with friends and see if any of them have done business with that person. Another tactic is to have the person sign a letter of agreement with you. It protects you because it spells out what the task is and how each of you will know when it's done. It also works a little like running newuser. If they have signed *something* they are less likely to want to contest your claim that they owe you. Finally, try working on just a small project with them at first. If things don't go well (on either side) you can each back out without losing much time, energy or face. Sometimes, you just can't get in synch with a client, and this saves them from having to make you out the "bad guy" and badmouth you to other businesses.
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I believe the Chamber of COmmerce and the Better Business Bureau (if there is such a thing around ere) keep files of companies that have different kinds of complaints against them.
#1 has some good points. The only thing I might add is that if all else fails and the client is simply a deadbeat, small claims court usually works well.
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We contacted a "collection agency" person once in the past. There was no doubt that this guy was going to muscle the person to get the money. His quote was "It is not 'IF' I get the money, it is 'WHEN' I get the money." The person quit two jobs and finally left the state. This guy tracked him to prospecting in the desert somewhere in the Southwest and finally threw in the towel, saying it was not worth it. We don't remember exactly what this guy's percentage would have been, but I think it was VERY high, maybe 90%.
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In the #7 above, we garnisheed the wages of the person who owed us. That' when he skipped his first job. We then found out where he worked at a new job (I called and asked for his forwarding address, using some deception) and he quit his 2nd job. This person had an alcohol problem and would threaten me when I asked for the rent. We had another incident in which we took people to court. It cost about $600 in lawyers fees to collect $640. (or something like that, I can't remember exactly). Next month it started all over again. Both these cases involved chronic non-payment of rent. (Honest, we're good landlords. We have one rental unit now and that has been all good experiences)
#6: Collection agencies are useful to a certain extent. I have used them.
The truth of the matter is that if the deadbeat does not want to pay,
there is very little the collection agency can do. They'll take anywhere
from 10% to 33%, depending on the circumstances.
Depending on the deadbeat, small claims may be the end or just the
beginning. If the deadbeat is a legitimate business, has good credit
and is not paying because of a dispute, a decision in small claims will
probably get them to pay. If the deadbeat is a professional deadbeat,
small claims will just be the beginning because then you will have to
execute the judgement. Collecting money on the judgement is a whole
other story. My feeling is that a judgement in small claims will get
90+% of the businesses to pay.
#8: Marc was dealing with an individual. It's rather easy for an individual
to be a professional deadbeat in this society. This country simply does
not look harshly enough upon deadbeats, in my opinion. A business will
generally not relocate because they owe $600 or whatever.
#9: If it was $640, you could have gone to small claims without an
attorney. As a matter of fact, if you had gone to small claims, you would
not have been allowed an attorney.
Does anyone using a basic credit type application when granting clients credit? Like asking for their business name, address, owners name and three credit references? Would you be offenended if you were aked to fill an application like this out before someone performed a sservice for you the first time?
I've always asked for payment within 30 days of billing. No credit, no extended payment plans. Or you could ask for a check at the time you give them your product (report, whatever). Often, a discount for paying within 10 days will get a faster payment, but not always. I've never had anyone ask me for a credit application. Some have offered if I didn't want to pay by check when picking up printing, etc. But for professional services like lawyers, etc, everyone has always sent me a bill at the end of the month.
I know I was quite thoroughly annoyed when my gas company decided to demand photo ID for me to have gas service. Presumably, you're doing a service which clients will need every month. So for the most part, they probably will pay. If they don't, they'll have trouble getting a service they need on an ongoing basis. I suspect that the hassles and costs of doing background checks could easily be greater than the hassles of dealing with cases where clients won't pay.
I won a case in small claims court but the guy skipped town first. He moved
often. I was foolish enough not to check him out before signing a lease to
co-rent an apartment. Prevention is the best medicine. Also had two
translation agencies that did not pay. One paid two years letter, the check
being enclosed with a large new job that they had not called about, and which
I recycled instead of doing. The other agency was doing the translation for
a government agency, so I eventually wrote the agency asking for help
collecting. I was paid shortly after and never worked for the place again,
even though they offered to paay 50% in advance (the other 50% would probably
never have been paid at all). Like someone said, start small and build up
trust. It is more difficult with out-of-state work.
Bill frequently and stop working if you are not paid soon. I know it
is hard for beginners, but try not to accept jobs from someone who seems
suspicious, or if you do and they don't pay, consider it part of your
education (but don't list them on your resume).
In my own small business (web hosting provider), I have a simple plan - Pay up or I take down your web page, change the password, and put up a new one that says why the old one was removed. I haven't had anyone not pay on time yet. :)
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