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Grex Scruples Item 15: The scanner
Entered by carson on Wed Jun 29 06:21:38 UTC 1994:

(you're shopping for groceries. While at the register, you notice that the
electronic scanner misreads the price on your box of Rice Krispies,
charging you far less than the price on the box!)

(do you tell the cashier?)

29 responses total.



#1 of 29 by gidget on Wed Jun 29 18:54:02 1994:

It's the same as stealing, and I made a vow to myself long ago that I
would NEVER end up in jail. Yes, I would tell the cashier.


#2 of 29 by omni on Wed Jun 29 19:32:02 1994:

 of course I would point it out. whether it be a penny or a dollar, 
stealing is wrong, and is not done by me.


#3 of 29 by dang on Wed Jun 29 21:27:47 1994:

yes, i would and have.


#4 of 29 by popcorn on Fri Jul 1 12:23:59 1994:

This response has been erased.



#5 of 29 by dang on Fri Jul 1 15:23:31 1994:

gee, popcorn is such a good, moral person.  :)


#6 of 29 by kimba on Fri Jul 1 17:54:33 1994:

I've had this happen in their favour far too often.  I'd keep quiet, maybe it
was on sale anyway?  Most stores don't mark item with sale prices, they just
show up on the register scans anyway.


#7 of 29 by scg on Fri Jul 1 18:05:28 1994:

Chances are I wouldn't notice.  But if I did I'd probably say something if
it was a big descrepency.  I think the margin for when I would say
something would be the same whether it was in my favor or theirs.  If it
were only a few cents I probably wouldn't say anything, figuring it
wouldn't be worth it to them or to me to go through the hastle.


#8 of 29 by brenda on Fri Jul 1 20:27:35 1994:

I'd probably say something (I have may times before)  You are entitled
to reimbursement for overcharging, but who wants to go all the way 
through the line, then wait at the service counter?  I usually just 
watch, andif anything scans wrong (bad OR good)  I just say "are you
sure that's the right price?"


#9 of 29 by aruba on Sun Jul 3 00:51:18 1994:

I would probably say something.


#10 of 29 by cicero on Sun Jul 3 15:28:52 1994:

I point that stuff out about 60% of the time.  The other 40% I keep 
my mouth shut.  I dont know why.


#11 of 29 by gracel on Sun Jul 3 19:32:15 1994:

I'd say "I don't think that was right" -- maybe it was on sale & I
missed it, maybe I misunderstood the scanning.  I'm usually shopping
with kids & don't have opportunity to watch these things carefully.



#12 of 29 by popcorn on Sun Jul 10 14:51:27 1994:

This response has been erased.



#13 of 29 by carson on Sun Jul 10 19:11:56 1994:

(that's quite the turnaround from your previous sentiments toward
Meijer's. What brought about the change in heart?)


#14 of 29 by dang on Mon Jul 11 04:25:19 1994:

maybe this cf is actually *good* for something in the outside world...


#15 of 29 by popcorn on Mon Jul 11 12:37:45 1994:

This response has been erased.



#16 of 29 by y on Mon Jul 11 14:52:56 1994:

Me I wouldn't say a thing either way they over charge me i Usually dont say
anything unless it is a large amount. In which case that is payment for all the
times I never said anything :)


#17 of 29 by vishnu on Tue Jul 12 08:26:03 1994:

I'd probably say something like ask them if that's the right price...
on sale?


#18 of 29 by davel on Wed Jul 13 16:36:42 1994:

I'd treat it exactly as I would if the difference were the other way:
if I thought it was in fact incorrect, I'd call attention to it.  If
the difference were large, I'd call attention to it.  If it were small,
I might assume there'd been a price change that I hadn't noticed or
something.  (I have had this happen, & gotten some very strange
reactions when I've said "you rang that up wrong - it should be $.30
more" or something like that.)


#19 of 29 by swa on Fri Jul 15 04:44:44 1994:

I know someone who got fired from a store when he lost the store money this
way (I don't know how much).  They assumed he'd been stealing.  In any case,
if I noticed I'd point it out, but the odds are good that I wouldn't
notice until afterward.


#20 of 29 by bonita on Tue Nov 15 02:40:42 1994:

I usually am honest about things like that.


#21 of 29 by phreakus on Fri Feb 10 17:52:49 1995:

Depends on whether of not I am feeling particularly evil at the time.


#22 of 29 by fraizer on Fri Feb 10 19:54:47 1995:

I went to buy a pack of gum at Meijer a couple of months ago and it rang 
up $4.50. Just one pack of gum. And the person and the manager said that they
couldn't fix it so either I'd have to pay it or put it back. I would keep my
mouth shut!


#23 of 29 by nephi on Mon Mar 6 08:07:34 1995:

I remember a situation where I was buying speakers at Best Buy.  The checker
only charged me for one.  I knew this was wrong because I had figured out the
price in advance, so asked her if she was *sure* that that was correct.  She
insisted that it was, so I pointed out that she only charged me for one 
speaker.  Even after this, she called the manager and asked him.  I think
that if I had wanted to be dishonest, I had every chance to walk away 
$175 richer.  


#24 of 29 by roz on Fri Mar 10 22:38:43 1995:

Good for you, nephi.  I rarely get faced with temptation to the tune of $175. I
have enough trouble with .85 cents.


#25 of 29 by phreakus on Sat May 20 19:20:20 1995:

$175??? "Yeah, okay, you're right. Really."


#26 of 29 by tracie on Mon May 22 04:05:02 1995:

Well if it were a large difference then I'd definitely say something...
But if it were a larger amount then I'd probably let it slide.


#27 of 29 by ewhisam on Wed Dec 27 23:09:46 1995:

I would probably not tell the cashier, depends on my income at the moment.


#28 of 29 by diznave on Sun Nov 9 06:43:40 1997:

You're joking, right?


#29 of 29 by moonowl on Tue Nov 18 14:22:09 1997:

I always check my receipt after I've left the line. Under Michigan law, if
the scanner amount is more than the price tag, I can and do get 5 times the
amount back from the store, up to five dollars per item. Go see the manager
about this and insist on it. If the amount is less, I also tell. I value the
stores that I shop at and want them to stay in business.

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