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Grex Helpers Item 95: System Problems Item [linked]
Entered by i on Fri Dec 22 04:13:19 UTC 2000:

This item is for system problems.  If something on Grex isn't working 
right (line noise on a modem, weird behavior from a program, etc.), 
this is the place to announce it.  Except for security holes.  If you 
find a hole in system security, mail information about it to "staff".

74 responses total.



#1 of 74 by cmcgee on Tue Dec 26 14:33:08 2000:

I haven't been able to dial in to grex and make a connection for 2 or 3 days.
The phone answers, but for some reason my modem can't hook up to the grex
modem.  any clues?  I've tried 4 or 5 of the numbers.


#2 of 74 by eeyore on Thu Dec 28 05:43:09 2000:

I could dial in today on the 5041 line, but not on the 3000 line.


#3 of 74 by davel on Thu Dec 28 13:37:31 2000:

I'm dialed in now.


#4 of 74 by cmcgee on Thu Dec 28 14:19:39 2000:

I tried 3000 and 5041 just now.  The phone answers, then disconnects.


#5 of 74 by i on Sun Dec 31 03:23:38 2000:

Similar problems to the above - get hangup instead of modem's connect
string a couple times on -3000, -3554 worked perfect the first time.


#6 of 74 by aruba on Tue Jan 2 21:50:52 2001:

Why was Grex down from Monday afternoon to midday Tuesday?


#7 of 74 by scott on Tue Jan 2 22:24:29 2001:

Dunno why it went down, but we're having a little bit of weirdness when doing
fsck during reboots, and nobody could go bump it loose any earlier.


#8 of 74 by tpryan on Tue Jan 2 22:29:40 2001:

        What's with not being able to connect via the dial-ups and 
then not being able to telnet from M-net.
        Even now, the terminal servier disconnected by first call.


#9 of 74 by richard on Wed Jan 3 00:54:50 2001:

was grex attacked?


#10 of 74 by cmcgee on Wed Jan 3 03:32:23 2001:

I've been able to dial in with no trouble since this (Tuesday) afternoon.


#11 of 74 by aruba on Wed Jan 3 03:58:36 2001:

I've been dialing in fine since Grex came back up.


#12 of 74 by janc on Wed Jan 3 04:05:25 2001:

Grex was not attacked.  It crashed in a mode that required some mothering to
come back up.  For some reason it's been getting unhappy about the /tmp
partition, of all things (that's where worthless temporary files are kept -
it is normally erased on each reboot).  None of the staff was able to get
over there and talk to it for a while.


#13 of 74 by cmcgee on Wed Jan 3 19:26:40 2001:

Whine: just now I got hung up on when I dialed in.


#14 of 74 by sh00tm3 on Thu Jan 4 18:34:11 2001:

some l33t k-rad hax0r prolly hax0r3d grex


#15 of 74 by pfv on Sun Jan 7 16:08:32 2001:

        Time to scrub /c again: The irc-toys like bnc have all but filled
        the drive.


#16 of 74 by ea on Fri Jan 12 03:15:28 2001:

Noticing a few new features with the backtalk upgrade.  Not really a 
problem, it just takes some getting used to.


#17 of 74 by ea on Fri Jan 12 04:17:46 2001:

First real problem that I've spotted with the new backtalk - while 
using Pistachio to read an item, the title bar says "Grex AgoraAgora 
Conference - Item 4 - Microsoft Internet Explorer"


#18 of 74 by janc on Fri Jan 12 05:29:25 2001:

Fixed that.


#19 of 74 by mcnally on Sat Jan 13 02:45:55 2001:

  Some jerk has filled up /tmp with a 56MB file called .data


#20 of 74 by mcnally on Sat Jan 13 02:46:35 2001:

(and now it's fixed..)


#21 of 74 by ea on Sat Jan 13 18:18:27 2001:

Right now I am unable to log on via backtalk.  I am getting error wrong
password messages.  If I go to http://www.cyberspace.org/cgi-bin/bt I get a
"500 Internal Server Error"


#22 of 74 by ea on Sat Jan 13 19:18:21 2001:

seems to be resolved now.


#23 of 74 by janc on Sat Jan 13 20:00:34 2001:

Httpd was running out of processes, so it sometimes couldn't execute the
external authenticator, and sometimes couldn't execute backtalk.  Some
idiot was running the web-based finger script on every user on the
system.  Could have been one of those obnoxious web spiders.


#24 of 74 by ea on Sat Jan 13 23:44:17 2001:

Having a problem accessing my mail.  If I ssh in to grex, then run pine, it
says cannot find /var/spool/mail/ea and then gives me a message about no inbox
being found.  If I just use Telnet without the ssh, no such problem.


#25 of 74 by scott on Sun Jan 14 00:06:31 2001:

It should be in the FAQ, but apparently isn't yet.  Something to do with ssh
not setting an environment variable, but I don't recall off the top of my head
which one.


#26 of 74 by gull on Sun Jan 14 04:32:51 2001:

As I recall the environment variable is MAIL.  Log in via telnet and see
what value it's set to, then put a line in your .profile to set that
value and export it.  Fixed it for me.

If you need more exact instructons, I can give them.  But I'm
Backtalking right now, and I'm too lazy to log in and look at my
.profile. ;)


#27 of 74 by mcnally on Sun Jan 14 05:43:30 2001:

  To complete scott and gull's answers -- 

    Grex doesn't stash your mail spool in the traditional place for a
    Unix system (/var/spool/mail/$USER) because with thousands of users
    on Grex the number of entries in the /var/spool/mail directory would
    then be huge and file system performance looking up entries in a
    directory with thousands and thousands of entries is comparatively
    "expensive" in terms of system time required.  To spread out the load
    a little and improve filesystem performance, mail spools are divided
    among subdirectories according to the first and second characters of the
    login id.

    So my mail spool would be in /var/spool/mail/m/c/mcnally because the two
    first letters of my login id, mcnally, are 'm' and 'c' respectively.
    ea's mailbox would be in /var/spool/mail/e/a/ea

    I have no idea how the scheme deals with the case of single-letter login
    ids, or even if such ids are allowed on Grex.



#28 of 74 by i on Sun Jan 14 06:41:26 2001:

You get two guesses.


#29 of 74 by mcnally on Sun Jan 14 08:05:51 2001:

so where's your mail file kept, then, walter?


#30 of 74 by mdw on Sun Jan 14 09:19:20 2001:

Try
        !man getmailfilename mailfmt
        !cat /etc/mailfmt
I hope to update sshd with a version of openssh sometime soon.


#31 of 74 by ea on Sun Jan 14 15:05:11 2001:

So to fix the problem in ssh, just add a line to my .profile that says
setenv MAIL=/var/spool/mail/e/a/ea

or is there something else that I need to do?


#32 of 74 by remmers on Sun Jan 14 18:58:22 2001:

Since your login shell is .csh, you should put the line

        setenv MAIL /var/spool/mail/e/a/ea

in your .login file (note: no "=" character in the command).


#33 of 74 by lk on Sun Jan 14 18:58:43 2001:

That line should go in your .login (as csh is your login shell).
Those with sh/ksh variants should do:

        MAIL=/var/spool/mail/x/y/xyz
        export MAIL

Where xyz is their login ID.


#34 of 74 by lk on Sun Jan 14 18:59:54 2001:

Wups, remmers slipped in, but that's a good thing as I didn't look
closely enough to notice the extraneous "=".


#35 of 74 by ea on Sun Jan 14 20:29:03 2001:

Thanks John.  #32 seems to have fixed the problem.


#36 of 74 by i on Mon Jan 15 05:36:54 2001:

/var/spool/mail/i/z/i


#37 of 74 by ryan on Fri Jan 19 15:53:44 2001:

This response has been erased.



#38 of 74 by cmcgee on Thu Jan 25 13:05:49 2001:

I"ve had trouble dialing in for the past few days.  Last night I tried 5 phone
numbers, starting with 3000, and made two tries on each number.  


#39 of 74 by krj on Sun Jan 28 19:34:17 2001:

!df says the /bbs partition is 100% full.


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