Grex Helpers Conference

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Grex Helpers Item 53: Request for All Helpers (misti)
Entered by mta on Wed Jan 1 00:37:12 UTC 1997:

I'm working on a new, spiffier version of the GREX Handbook.  Please send 
your most frequent Helper questions and their answers to me for a new FAQ
section I'll be adding.

Thanks!

20 responses total.

#1 of 20 by kaplan on Wed Jan 1 20:08:54 1997:

I guess my most FAQ is, "What does it mean that my password is going to
expire?"  and the answer may change during the useful life of the handbook.
How about instead of "passwords expire if they haven't been changed in a year"
you print "passwords expire if they are not changed periodically."

Run !genpass
Use !change 

Possibly include an explination of the fact that people might figure out your
password if given enough time and it might even be sensible for you to change
it more often.

#2 of 20 by robh on Wed Jan 1 20:23:01 1997:

My most common one - not from help-seekers, actually, but from
people who send mail - is, "I can't get Eudora to work with your
system!  What's the address/what am I doing wrong?"  The answer
being, we don't allow POP mail access, so you can't use Eudora
or NetScape or any other remote-mail program on your Grex account.

#3 of 20 by mta on Wed Jan 1 23:29:55 1997:

Thanks!  They'll be there!

#4 of 20 by popcorn on Thu Jan 2 04:24:54 1997:

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#5 of 20 by popcorn on Thu Jan 2 04:40:53 1997:

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#6 of 20 by popcorn on Thu Jan 2 05:31:34 1997:

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#7 of 20 by robh on Thu Jan 2 08:24:10 1997:

The URL for our Web FAQ is:

        http://www.cyberspace.org/local/grex/wwwfaq.html

if you didn't have it already.

#8 of 20 by popcorn on Thu Jan 2 20:29:58 1997:

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#9 of 20 by robh on Fri Jan 3 01:45:00 1997:

I think people in general are having trouble with getting talk
requests and not knowing what to do.  talk seems to be the
program of choice for our users from India - I've had some who
said they were eager to talk to me, until I asked them to use
write instead, at which point they gave up and started
talk-requesting someone else.  (???)

#10 of 20 by rlawson on Sat Jan 4 05:03:58 1997:

Responnse 6 sounds like a divine inspiration!

#11 of 20 by mta on Sun Jan 5 05:28:15 1997:

Wow!  Tahnks everyone!  I'll ask Ajax, too.  Our first GREX documentation
planning meeting is tomorrow at 2pm.  It'll be great fun!  Thanks for the
help!

#12 of 20 by popcorn on Sun Jan 5 16:20:59 1997:

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#13 of 20 by popcorn on Sun Jan 5 16:21:27 1997:

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#14 of 20 by mta on Sun Jan 5 19:47:14 1997:

Today.  (Sunday).

Hadn't really thought about making it public 'cause I wasn't aware anyone else
was interested.  If you are interested, show up at my place.  (Take anti-cat
anti-dust, and anti clutter alergie meds first.  It's bad here.)

Number is 971-3888.  We'll be at it until about 8pm.

#15 of 20 by arianna on Tue Jan 14 00:07:36 1997:

One I'm really paranoid about getting again is, "How do I FTP my mail to
myself so I can read it?"

#16 of 20 by valerie on Tue Jan 14 20:32:46 1997:

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#17 of 20 by arianna on Mon Jan 20 00:35:24 1997:

*smile*  BEcause:  1) I didn't know at the time and I still don't know.  
2) The guy who wanted help was really nasty to me when I couldn't tell him
(|and there was noone else around that I could ask who would know).

#18 of 20 by valerie on Mon Jan 20 04:18:42 1997:

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#19 of 20 by davel on Mon Jan 20 11:45:56 1997:

Just downloading it with ftp shouldn't damage it.  Deleting it to clear out
the already-downloaded stuff might, however.  And downloading the same stuff
over & over is *definitely* a bad idea.

#20 of 20 by valerie on Mon Jan 20 21:28:57 1997:

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