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I'm going to be putting up printouts promoting Grex at HOPE Number 9. At The Next HOPE (two years ago), I had several people sign up from our vintage computer display; however, some of them later expressed disiniterest because verification took too long. I suppose that's a problem with our want-it-now culture. Would it be possible to get account verifications through a little faster this weekend?
3 responses total.
Do you mean validation? Verification is apt to take longer due to the documentation requirements. Even with a PayPal payment, we aren't seeing if the PayPal account used is a verified account, that is, linked to a bank account, so we can't proceed with a quicker verification. Verification is thus, a longer process. Treasurers who don't communicate also slow things down because they are the ones who can see the information we need to okay a verification. Validation, on the other hand, generally occurs within 24 hrs unless I'm on vacation or otherwise tied up for several days. Most validations occur within a few hours, some within minutes, of the request. And note, it's not automatic. The user needs to ask.
Yep, validation is what I really meant. I'll make sure to remind potential users that they do need to manually request.
E-mail goes to porters@grex.org. Be sure to request validation and give the user id.
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