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Grex Consumer Item 65: Car insurance shopping
Entered by kaplan on Mon Apr 15 19:11:12 UTC 1996:

I'm having trouble with my car insurance company, USAA.  I don't know if their
rates are any good.  I don't know how to shop for car insurance.  I guess a
good thing to do would be to take my existing policy to a sales person and
say ask if he/she can beat it.

What is your car insurance company?  How often do you change car insurance
companies?  

I guess I'll be shopping for a new renter's policy while I'm at it, as USAA
currently insures the apartment as well.

17 responses total.



#1 of 17 by rcurl on Tue Apr 16 01:22:05 1996:

The October 1995 Consumer Reports has Auto Insurance as its "cover"
article. Visit your local public library. USAA is ranked *second*.


#2 of 17 by scg on Tue Apr 16 04:16:21 1996:

I had to get insurance when I bought my truck a few months ago, and ended up
just calling around to a few places and seeing what rates they were wiling
to give me.  I actually started out planning on just using hte the AAA agent
that my parents have been using for years, but the rate he quoted me was more
than I could afford.  I then called aroudn to a few other places and ended
up picking AllState, which was more than $200 per year less than AAA.


#3 of 17 by popcorn on Tue Apr 16 05:19:17 1996:

This response has been erased.



#4 of 17 by rickyb on Tue Apr 16 19:43:57 1996:

I'm going to check out that Consumers Reports article, sounds interesting.

I'm with AAA, have been for >15 years.  For a while I went to a cheaper policy
(which I think was AllState) with the same coverage.  No complaints, but I
like the AAA road service (which is available even if you don't insure with
them) and I get AAA Plus service which includes up to 100 miles towing if
disabled (rather than the usual 1.5-3 miles).  Also have home insurance with
AAA.

I like the convenience, and being able to walk into a AAA office anywhere in
the US or Canada (haven't tried Mexico yet, heh) and getting info/assistance.
When I had an accident in Cleveland (semi made a right turn from the left
lane, with me in the right lane <groan>) my Michigan AAA took care of all the
towing and repairs with little hassle, even though Ohio dodn't have a no fault
law (at least not at that time) and the other driver had some funky insurance
company I never heard of.  That's what made me a loyal AAA member, even with
the higher rates.  Of course, I've heard plenty of the horror stories too,
just never happened to me.

Might want to check with an _independant insurance agent_ that can sell you
policies from different companies.  S/he makes the most money by getting you
the best deal and giving you the best service, rather than by pushing any
particular company.



#5 of 17 by popcorn on Wed Apr 17 04:05:19 1996:

This response has been erased.



#6 of 17 by scg on Wed Apr 17 06:28:11 1996:

I've still got an AAA membership as well, for the road service.  The road
service is great, and works not only in the US, but in lots of other countries
as well.  I wish I could get the road service without being an AAA member.
I really don't agree with their political agenda, and would really prefer not
to be counted in their number of members when they're trying to impress
people with what a big organization they are.

My experience dealing with AAA's claims people wasn't very pleasant, to put
it mildly.  A driver made a left turn right in front of me as I was coming
back from a bike ride on a Saturday afternoon, and I had a race the next
morning, which I needed the bike I was riding for.  After finishing dealing
with the police (who not only ticketed the driver, but also said they'd
recommend that she lose her license) I headed straight over to the bike shop,
where I had to have $300 of repairs done on it so that I would be able to race
on it the next day.  Then I called AAA, who insured both the driver who turned
in front of me and my parents, whose policy I was a secondary driver on at
the time.  They wanted to see the mangled bike, and when I why that was
impossible and offered to bring them parts instead, that wasn't good enough.
They ended up putting me through so much paperwork that I ended up just giving
up.


#7 of 17 by n8nxf on Wed Apr 17 14:15:49 1996:

Several years ago, after a motorcycle accident, AAA offered to cover me if
the other drives insurance didn't.  I had auto insurance with them at the
time and still do.  Perhaps I should look around though.


#8 of 17 by kaplan on Wed Apr 17 16:49:37 1996:

Scg, you say you wish you could get road service without AAA.  Of course you
can.  I know that discover card will find me a local tow truck if I call
1-800-DISCOVER.  Of course the $50 or so for the tow will be charged to my
card, but I can only think of one time I've had to be towed in the past
several years since I dropped AAA.  So I've done ok on the self-insurance 
plan.  How often do you need to be towed?  I'm sure a lot of credit 
cards, car insurance companies, and car manufacturers provide service 
similar to what AAA does.  And free maps like you get from AAA shouldn't 
be that hard to come by either.  Try asking hotels and government funded 
tourism offices for them.

The other claims I made to AAA were for locking keys in the car, but I've
figured out a way to prevent that.  I lock the car by turning the key from
the outside, rather than pushing the button from the inside. 

Anyway, thanks for your suggestions about regular car insurance.  Keep 
'em coming, I'm planning to shop Friday afternoon.


#9 of 17 by omni on Thu Apr 18 05:16:08 1996:

 I used to have State Farm, and I loved it.

 As for maps, every state has a tourism office, and by law publishes an annual
or bi-annual map. It's a small wait to get the map, but at least it's free.


#10 of 17 by mta on Mon Apr 22 03:08:01 1996:

I've found Farmers Insurance (my agent is at Wastenaw and Platt/Huron Parway)
was the best deal and the most helpful agent, too.  Interesting.  I see a
pattern developing here, maybe.


#11 of 17 by popcorn on Tue Apr 23 14:25:29 1996:

This response has been erased.



#12 of 17 by katie on Tue Apr 23 17:16:41 1996:

I'm quite happy with state farm.  You can call an independent agent, tho,
and get the lowest rate of all the companies he/she represents.


#13 of 17 by rcurl on Tue Apr 23 21:46:18 1996:

I've been with State Farm for both auto and home insurance for a long
time. The *very* few times we've used it, they have been helpful and
fast - and paid. It can be a matter of the agent, though: we're happy with
ours.


#14 of 17 by kaplan on Wed Apr 24 13:37:41 1996:

I haven't gotten around to doing anything about my insurance yet.  Hopefully
tomorrow.  It's near the top of my list of things to do.


#15 of 17 by scott on Fri Apr 26 00:50:24 1996:

On the other hand, I knew somebody who wrote a book about how State Farm
screwed him over on an accident.

I use Allstate, mainly as a matter of inertia and OK rates.  My agent is in
Lansing, a clue that I used to live there. ;)


#16 of 17 by srw on Mon May 6 04:26:42 1996:

I was happy with State Farm until I had an accident. Then I was disappointed
with their claims people. Admittedly this was 14 years ago. I switched to an
independent agent.


#17 of 17 by freida on Sat May 18 03:03:43 1996:

My husband and myself have had Geico for over 20 years and have had no
problems with them.  Periodically, I take my policy out and call around to
other insurers.  I have always stayed with Geico because their prices have
been the best for the money.  They also have road service and they havespecial
riders you can put on your cars, like extended warranties and such.  They also
have travel stuff and discounts.  I would check with them if they are
available in your state.

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