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25 new of 120 responses total.
jep
response 82 of 120: Mark Unseen   Jun 23 19:03 UTC 2003

Sorry about the lack of knowledge of who's in what officer position!  I 
surely didn't mean to show a lack of respect for Mary.
mary
response 83 of 120: Mark Unseen   Jun 23 20:18 UTC 2003

None assumed.
flem
response 84 of 120: Mark Unseen   Jun 23 20:23 UTC 2003

I, too, think that the best solution would be the addition of a couple of
young (or at least new) and eager staffers.  
kip
response 85 of 120: Mark Unseen   Jun 23 21:28 UTC 2003

What was the outcome of the discussion in item 187?  I believe in some face
to face conversations I had during the past two board meetings that there was
the possibility of a staff meeting to discuss those candidates for new staff
or at the very least an online discussion.  

Did that take place?  If not, could I suggest that someone at least drop some
email about it?
remmers
response 86 of 120: Mark Unseen   Jun 23 22:10 UTC 2003

There's a staff meeting scheduled for this evening.

Personally, I don't think that new policies that would make things
"mandatory", or formal proposals encouraging attitude changes such
as the one currently being voted on, would be worth the electrons
they'd be printed on.  Not with a group of unpaid volunteers, most
of whom squeeze in staff work when they can into busy work schedules.
It's a delicate balancing act -- you want staff to be productive and
responsive, but you don't want people with scare and valuable
technical skills to decide that Grex is more trouble than it's worth.

From a practical standpoint, I think that solutions to recent staff
dysfunctionalities are (a) new blood (I'm glad that people are
volunteering), (b) more frequent face-to-face staff meetings, and
last - but certainly not least - (c) frank and open discussion among
staff and users in Coop, such as has been taking place recently.  I
mean, that's one of the things that Coop is supposed to be about.
kip
response 87 of 120: Mark Unseen   Jun 23 23:10 UTC 2003

This evening, eh?  Wonder how far down my throat I've managed to stick my
foot.  Hmmmm.

Well, I'm going to remove my vote and wait to see what the outcome of the
staff meeting is.  This should be interesting.
gelinas
response 88 of 120: Mark Unseen   Jun 23 23:58 UTC 2003

I'm still trying to make up my mind on this.  

The only thing I can point to is the recent partyadm action.  _Despite_
pointing out that anyone could do it, no-one stepped up to do it.
When someone _did_ decide to act, they asked for support from the rest
of the staff before acting.

Under this proposal, it would at least have been obvious that the action
could be taken without further ado.  (That is no guarantee that action
_would_ be taken, though.)
scg
response 89 of 120: Mark Unseen   Jun 24 03:23 UTC 2003

Allow me to put on my consultant hat for a minute.

It is correct to say that giving staff members the root password shows a lot
of trust in the individual staff members.  It means that any one of those
staff members, in a moment of sleep deprivation, could destroy the entire
system, and that we trust them enough to know their limits and not do that.
This situation is not unique to Grex, but applies to any organization that
gives people the unrestricted access needed to deal with unexpected
emergencies or make big systems changes.

That doesn't mean that staff members should act alone or without discussion
on making changes, either of a technical or managerial nature.  While many
staff functions are routine, follow set procedures, and can safely be done
over and over again without much planning other than was needed the first
time, big system changes should not be treated the same way.  Planning things
carefully, and getting somebody else to review the plans, is not an indication
that somebody doesn't know what they're doing.  On the contrary, it's a
recognition that even good talented people don't always catch everything.

As somebody who at this point is mostly an outsider on Grex, I can see that
discussions on changing operating systems go on for years.  Other changes on
Grex have been discussed less (I remember being with a bunch of staff members,
perhaps even at a staff meeting, when we telnetted into Grex and discovered
the implementation of the telnet queue, which came as a big surprise), but
in my professional capacity I see that sort of "cowboyism" causing a lot more
problems than it solves.

If the current staff isn't doing much communication, I don't think anybody
can order them to.  They're volunteers.  But given how much coordination is
required, in terms of making sure things get taken care of and making sure
projects (or staff appointments) don't crash into eachother, I don't think
that encouraging even less communication makes a whole lot of sense.
gull
response 90 of 120: Mark Unseen   Jun 24 13:17 UTC 2003

Re #88: I think that there's a difference between *knowing* you can act
without approval from other people, and *wanting* to act without that
approval.  I think it's reasonable for staff members to want to discuss
their actions before taking them.
aruba
response 91 of 120: Mark Unseen   Jun 25 04:08 UTC 2003

I do think that if Grex had paid employees, the solution to staff
miscommunication would be to hire a good manager.  However, such is not
compatible with the generally anarchic culture that the staff has maintained
since the dawn of Grex.  So something would have to give if we went that
route.
janc
response 92 of 120: Mark Unseen   Jun 25 17:37 UTC 2003

One of the characteristics of a manager is that he or she has some form of
actual power.  He can stop you from receiving a paycheck.  Lacking that,
you have a leader who depends entirely on wheedling to get people moving in
any given direction.  (Isn't that called a "big man"?)  We actually have a
lot of people who cycle through that role, including Valerie, me and Mark
Conger.  Effectiveness varies.  I don't believe formalizing the role would
do any good.  I decline to volunteer.  Candidates for the job need to know
how to contact each individual staff member (often tricky) and which levers
work on them (usually obvious, which is probably why they are often busy
and tend to hide where people can't ask them to do more things).

The staff meeting had an agenda way longer than the time available.  We will
be holding another staff meeting in two weeks, on July 7.  Kip and Joe have
been invited to this.  Dan Cross would be invited if we thought it was
likely he could come.  The next board meeting is sometime after that and
I'd expect that we will be suggesting more than one new person be added to
staff at that time.

We will be resuming monthly staff meetings.  I think it will be a while before
we again see so little on the agenda that we are tempted to skip meetings.
cross
response 93 of 120: Mark Unseen   Jun 25 21:36 UTC 2003

Sorry I can't make it; the commutes a little far.  :-)
kip
response 94 of 120: Mark Unseen   Jun 25 22:59 UTC 2003

I wouldn't expect a "manager" type position to work here either.  I believe
what the goal ought to be is a breadth of staff.  No one discounts the depth
of the staff we are fortunate to have.  However, having more staff to spread
that load around should give us a few more options when work needs to be done.
No single person is ever going to replace Jan, Marcus, or anyone else, but
having a few extra staff members is going to help give that "leader" some
flexibility.
jep
response 95 of 120: Mark Unseen   Jun 26 04:05 UTC 2003

I'm seeing a lot of dissatisfaction with the way things are working 
now.  No one but Eric seems to believe his proposal would change 
anything, and I don't think anyone believes it will pass.  So, there's 
going to be no policy change at present which will affect the number 
of staff members.

Several people have said that some more staffers would help a lot, but 
the mechanism to add them has existed for years.  A couple have been 
added, right?  Only a couple, and those only recently.  Why expect 
anything to change?  "Insanity is doing the same thing again while 
expecting different results."

I didn't mean my suggestion in resp:81 to mean a boss of the staff, 
but maybe more of an administrative assistant.  I think there's a lot 
of stuff that ought to be done which doesn't require the technical 
wizardry of Marcus, and which wouldn't interest him, but which still 
perhaps ought to be done.  Keeping track of all the projects which 
ought to be done, that would be one possible contribution.

re resp:91: The system does not belong solely to the staff, at least 
in principle.  Many people have every right and every reason to be 
concerned about Grex.  The staff's anarchy appears to be a problem for 
everyone but the staff itself.

It's just an idea.  I'm not necessarily convinced it's how things 
should be, either.  I do think it's different than anything anyone 
else has mentioned, and I think it has some advantages which ought to 
be considered, as well as some disadvantages which have been mentioned.
gelinas
response 96 of 120: Mark Unseen   Jun 26 04:16 UTC 2003

I don't think staff has been added recently.  There is a move to afoot to add
at least one at the next board meeting.
scg
response 97 of 120: Mark Unseen   Jun 26 18:03 UTC 2003

I think the big issue right now is that the current staff composition dates
to six or seven years ago.  A lot of us who were appointed to staff then were
excited about doing staff stuff for Grex, and had lots of time to do so.  A
lot changes in six or seven years.  Several of us have completely wandered
away from our staff functions.  Those who are still making an effort to be
Grex staff have a lot going on in their lives that they didn't then.

It sounds like things are on the right track now in terms of recruiting new
people, but even that, of course, takes energy from volunteers.  I'm hopeful
that once there are a few energetic new people on board, there may some more
energy to devote to getting normal staff processes rolling again, including
recruiting more new people as needed.
remmers
response 98 of 120: Mark Unseen   Jun 30 11:29 UTC 2003

Tuesday, July 1 is the last day to vote on this.
gelinas
response 99 of 120: Mark Unseen   Jun 30 18:09 UTC 2003

"The polls are open through the end of the day (EDT) on Saturday, July 1."

That's why I got confused. ;)
remmers
response 100 of 120: Mark Unseen   Jul 1 11:04 UTC 2003

Oops.  The July 1 is correct.
remmers
response 101 of 120: Mark Unseen   Jul 2 04:17 UTC 2003

I've counted the votes.  It's close enough that I want to wait
for the treasurer to certify the eligible voter list before
announcing the outcome.  I have the list from him as of
yesteday, but he's not available for a few days, and it's
conceivable that a check or two arrived in today's mail
that would change the list of people whose votes should be
counted.
other
response 102 of 120: Mark Unseen   Jul 2 05:00 UTC 2003

Since the treasurer is out of town until the 10th, would you feel 
comfortable at least reporting the total number of users who voted?
remmers
response 103 of 120: Mark Unseen   Jul 2 14:10 UTC 2003

68 votes were cast.  Roughly 40% of those were member votes,
according to the latest available list of members.

I won't report the breakdown of yes/no votes at this time,
since a change in that after Mark certifies the final voter
list would compromise ballot secrecy.
other
response 104 of 120: Mark Unseen   Jul 2 17:31 UTC 2003

Thank you, and I appreciate your discretion.
russ
response 105 of 120: Mark Unseen   Jul 3 03:34 UTC 2003

Re #103:  You could give the yes/no totals without distinction
between members and non-.   We'd be able to figure that out after
the fact anyway.
janc
response 106 of 120: Mark Unseen   Jul 4 01:44 UTC 2003

Or we could wait.  It'll be a bit before Mark is back in town, but the
suspense won't kill us.
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