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9 new of 83 responses total.
janc
response 75 of 83: Mark Unseen   Jul 19 17:13 UTC 1998

OK, I did a little more checking.  Here's two snapshots from March showing
14 dialin users on Grex:

--USER-- --LINE-- ------HOST------ ---------SINCE----------
monamoor    ttyrf   204.212.46.131 Mon Mar 23 22:26:50 1998
  cmcgee    ttypc   204.212.46.131 Mon Mar 23 20:59:50 1998
 orinoco    ttyt3   204.212.46.131 Mon Mar 23 22:10:58 1998
    snow    ttyt4   204.212.46.131 Mon Mar 23 22:07:00 1998
 illogic    ttyrc   204.212.46.131 Mon Mar 23 22:26:15 1998
     bye    ttyt0   204.212.46.131 Mon Mar 23 22:27:12 1998
  sprice    ttyqc   204.212.46.131 Mon Mar 23 22:10:34 1998
  tpryan    ttyq6   204.212.46.131 Mon Mar 23 20:36:11 1998
    sixx    ttyq3   204.212.46.131 Mon Mar 23 22:27:18 1998
   steve    ttys9   204.212.46.131 Mon Mar 23 20:59:54 1998
   n8rxs    ttyp1   204.212.46.131 Mon Mar 23 20:14:35 1998
  gibson    ttypb   204.212.46.131 Mon Mar 23 21:18:08 1998
noreturn    ttyp7   204.212.46.131 Mon Mar 23 21:26:52 1998
     mjg    ttyr2   204.212.46.131 Mon Mar 23 22:16:58 1998

--USER-- --LINE-- ------HOST------ --------SINCE-----------
    omni    ttys6   204.212.46.131 Thu Mar 26 21:41:53 1998
 mcnally    ttyte   204.212.46.131 Thu Mar 26 21:40:02 1998
    robh    ttysd   204.212.46.131 Thu Mar 26 21:23:29 1998
 deigert    ttyr7   204.212.46.131 Thu Mar 26 22:06:50 1998
  sekari    ttyq9   204.212.46.131 Thu Mar 26 22:10:34 1998
   n8rxs    ttytd   204.212.46.131 Thu Mar 26 21:09:21 1998
  cmcgee    ttyr3   204.212.46.131 Thu Mar 26 21:43:24 1998
    kami    ttys5   204.212.46.131 Thu Mar 26 21:23:55 1998
  beamer    ttys0   204.212.46.131 Thu Mar 26 21:49:17 1998
  gibson    ttyre   204.212.46.131 Thu Mar 26 22:13:50 1998
   steve    ttyrf   204.212.46.131 Thu Mar 26 22:14:08 1998
 orinoco    ttyr1   204.212.46.131 Thu Mar 26 21:47:13 1998
   n8nxf    ttypa   204.212.46.131 Thu Mar 26 21:43:37 1998
   raven    ttyq5   204.212.46.131 Thu Mar 26 20:43:25 1998

Every 14-user snapshot I've seen has "steve" in it, who is, I believe, the
most frequent user of the staff dial-in line.  I don't know of any way to
factor the staff line out of this data.  It isn't distinguishable from
anything in the wtmp log.

So basically we should consider Grex full at 13 lines, not 14 as I said before.
It's possible that at 13 lines, the staff line is in use, so there still is
one free public dial-in, but it's also possible that all lines are in use.
janc
response 76 of 83: Mark Unseen   Jul 19 17:16 UTC 1998

So it looks like Grex's lines fill up for something a bit under an hour a
month, around a tenth of a percent of the time.
janc
response 77 of 83: Mark Unseen   Jul 19 17:20 UTC 1998

Hmmm - I'd be tempted to suggest eliminating the staff line - except it also
doubles as a voice line for the pumpkin, something we do kind of need.
other
response 78 of 83: Mark Unseen   Jul 19 17:34 UTC 1998

i would not eliminate the staff line.  if it can be used for remote rebooting,
or other service to grex then kkeping it outweighs its cost.
scott
response 79 of 83: Mark Unseen   Jul 19 18:23 UTC 1998

The staff line isn't hardwired into Grex, either.  It's possible to connect
to Gryps, too.
aruba
response 80 of 83: Mark Unseen   Jul 19 18:58 UTC 1998

Ah, I didn't even know the staff line had a modem on it - I thought it was
just for voice calls.  But now that you mention it, I do remember the debate
about how the staff needs to be able to dial in when the internet connection
is hosed.
scg
response 81 of 83: Mark Unseen   Jul 20 06:41 UTC 1998

If steve always uses the staff line, and nobody else does at all regularly,
could the stats just be run in a way that wouldn't count steve?
dpc
response 82 of 83: Mark Unseen   Jul 20 20:24 UTC 1998

Any way your slice this *very* nice data, we could cut 3 lines and rarely
cause any busy signals.
rtgreen
response 83 of 83: Mark Unseen   Jul 20 23:04 UTC 1998

that would depend on your definition of 'rarely'.  Jan, I hate to be the
one to keep asking for a few more lines of code, but would it be possible
to list incidents of high utilization in detail?  As the count increases
from 11 to 12, note the timestamp.  As the count decreases from 12 to 11,
output a record showing begin, end times and duration.  This, IMO, will
show us a better picture of the impact of an 11-line configuration: The
maximum time a user would be waiting (or attack-dialing) to get in during
the peak usage.  Is that three hours/month in one peak?  (unacceptable, in
my opinion to ever have to wait that long for a connection) or 6 minutes,
once a day (probably manageable)?

 Realize also, that we want to serve all the users, so that we won't
simply clip the peaks off the curve.  Instead, we will extend the duration
a/o frequency of peaks at 11 so that the area under the curve is constant.
This means that the times a user will get a busy with 11 lines available
is greater than the amount of time we see '11 or more' lines in use today.
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