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Grex > Coop11 > #69: Making newuser less intimidating? | |
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| Author |
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| 13 new of 79 responses total. |
davel
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response 67 of 79:
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Mar 15 11:34 UTC 1999 |
Re 65: I'll agree if (and only if) you make sure the settings chosen without
asking are the ones *I* want. (The defaults aren't, I think.)
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keesan
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response 68 of 79:
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Mar 15 17:52 UTC 1999 |
Jim would like to make grex available to people who have never been online
before and really need to start with just a few simple things, such as email.
He thinks this was part of the grex mission, to educate people on how to use
computers. In addition they have to be able to email him for help. If people
are only supposed to be using grex if they participate in the conferences,
should we dump anyone using it just for email (all of India?). We have taught
three people how to use email on grex, they are still asking questions. I
spent a half a year learning to use email, then lynx, and only then did I feel
prepared to look at a conference.
We would therefore like to give people a simpler newuser program, or
a choice of basic or advanced signup. The sort of beginners we have been
dealing with would give up immediately if asked to choose and interrupt
character, it is simply too much new vocabulary at one time. They are capable
of choosing a loginid and password. One of these new users is now a paying
member and really enjoys using the 'new' (PC) computer and is trying to learn
lynx now. And teaching friends to use grex. We are hoping to sign up other
members of the Dexter senior citizens' computer class on grex, who would never
get through newuser unaided.
Marcus is understandably proud of PicoSpan, but the conferences are
not all that grex has to offer users. We would like to see newuser made
easier for total beginners, whether or not they ever join a conference. And
to see grex made more accessible for local dial-in users who have never used
the internet before and cannot therefore use backtalk. Grex's newuser program
as it stands is not friendly to beginners.
You cannot make people use the conferences, but you can offer them what
they are interested in using, and in a few cases you may get a paying member
out of it, and/or a conference participator. (We became both, eventually).
I think it is wonderful that grex is making it possible for people to
communicate by email, whether or not they pay or use PicoSpan or Backtalk,
and that potential email users (local dialins) should not be discouraged by
a newuser program aimed at people who have previous computer knowledge. One
of our potential new users had never seen a computer keyboard close up and
was having trouble remembering what the enter key was. Jim says he does not
even use the conferences, he uses the Unix shell to learn Unix, and email.
He and one other member (paying) do not use the conferences - grex is
different things to different people. There are probably other people in Ann
Arbor who would like to pay to join grex but not to use the conferences, and
need things kept simple to help them join. Start slow.
I would like to point out that these people are not contributing in
this conference, so you are not getting their point of view. Jim is one of
them, he knows others, he wants to work with beginners. Is there some
objection to having people use grex for lynx, pine and unix only? If not,
please (soon) offer a beginner's newuser program that assigns defaults to the
erase character and assumes VT-100 terminal.
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srw
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response 69 of 79:
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Mar 15 18:03 UTC 1999 |
I don't agree with Marcus that people who aren't able to figure out what
goes in the various keys on the form are people who are probably
not ideal candidates to use and enjoy grex.
I'd like to see questions that throw people for a loop be modified,
removed or replaced, with questions that don't stop the enrollment
process.
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srw
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response 70 of 79:
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Mar 15 18:07 UTC 1999 |
regarding earlier comments by devnull and pfv, kerberos is now supported
by the free Mac telnet client "better telnet". and ssh is supported by
the free windows telnet client "Tera Term." Both as free plug-ins.
See our newly updated telnet info page for details
http://www.cyberspace.org/telnet.html
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keesan
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response 71 of 79:
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Mar 15 19:33 UTC 1999 |
Jim wants to know if there is any objection to signing up people to use grex
for email, if so he will stop, it is a lot of work for him but he is trying
to help people. It would save him a lot of time.
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devnull
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response 72 of 79:
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Mar 16 12:59 UTC 1999 |
Re #70: People around MIT who seem to know what they're talking about
claim that the ssh plugin for teraterm is probalby illegal to use in the
US, because teraterm does not use the rsaref library, and apparently
one must either use rsaref or else pay a licensing fee if one is using
rsa, to avoid patent infringement.
However, last I heard, kerberos isn't suppored at all on grex, and ssh only
works when there's no telnet queue, so neither of these options is all
that useful for grex at this point.
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janc
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response 73 of 79:
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Mar 16 15:20 UTC 1999 |
There is no objection to signing up people for just email.
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keesan
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response 74 of 79:
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Mar 16 15:51 UTC 1999 |
Someone stopped by Kiwanis last night to look at our range of email computers,
and he would also like a little website that people could email him about.
Any objection to that? I showed him how to look at websites and send email.
He will think about whether to get a Tandy with a CGA monitor or a Mac SE.
I told him that he could get music on his website by putting it onto a
friend's site and linking to it, is that correct? He likes music. He would
like to learn more than we know. People have all sorts of reasons to use
grex, it is educational in many ways.
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mdw
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response 75 of 79:
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Mar 17 00:56 UTC 1999 |
There's a difference between "having an objection to e-mail only users",
and favouring e-mail only users. If we really wanted to make life easy
for those e-mail only users, we'd run imapd, popper, and a more
promiscuous sendmail configuration. We'd probably also put some work
into a web interface into e-mail, and we'd do something about supporting
user administrated mailing lists. All these things would help a lot
more than "improving" newuser for e-mail only users, most of it is
well-known, well-tested, and available technology, and the demand exists
out there on the internet: there is no technical reason why we couldn't
do all these things, and have a lot more users as a result.
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devnull
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response 76 of 79:
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Mar 17 03:57 UTC 1999 |
I suppose marcus delibrately failed to mention that doing that probalby
also would increase the load on grex unbearably?
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pfv
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response 77 of 79:
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Mar 17 15:42 UTC 1999 |
You could ask john, but.. he installed what I called a
"bitchslap() module" to popper.c, and it drastically changed the
load pop3 was adding..
Essentially, it checked if a user was using .forward - and refused
to upload mail; and it checked the users pop3 filedate, and
refused to upload if the user had already checked within a
<programmer-defined> time-interval.
This stopped promiscuis forwarders from running pop3, and also
whacked the dolts that checked their mail every minute or so..
At the cost of just letting popper construct the initial user-
record and testing for one file, and the datestamp on another.
It had zero affect on the forwarded mail, and that was another
issue I'd have addressed, had he remained root.
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lilmo
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response 78 of 79:
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Apr 14 01:09 UTC 1999 |
Re #76: I think marcus's point was that the reasons we do not do those things
are not *technical*. Beyond that, I was lost. I just read this entire item,
from resp:0 to resp:77, and I think my eyes glazed more than once. :-)
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gypsi
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response 79 of 79:
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Jun 1 06:47 UTC 1999 |
<laugh> Way back there, someone asked if Ctrl-C is ever used. I use it when
I get stuck in the noise list or when tailing a party log (it ends it).
I remember geting a bit confused in .newuser, but the explanations were
helpful. For example, it says "Pick this if you're unfamiliar with Unix".
The part that made *my* eyes glaze over was reading the long list of
principles, etc. ;-)
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