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25 new of 176 responses total.
carson
response 51 of 176: Mark Unseen   Apr 27 15:06 UTC 2001

resp:50

("As a current Board member and former staff member, I am pretty 
convinced I know more about what is going on that you do?"  that's 
just *too* easy.)  :P

(again, you're joking, right?  I haven't even addressed site-bans 
yet.)  ;)
jp2
response 52 of 176: Mark Unseen   Apr 27 15:22 UTC 2001

This response has been erased.

pfv
response 53 of 176: Mark Unseen   Apr 27 15:33 UTC 2001

Site-bans are also "normal": grex uses them as well..
Any admin uses them.
Only an idiot would NOT use them.
(For what and why is your issue).
jep
response 54 of 176: Mark Unseen   Apr 27 15:42 UTC 2001

I apologize for any part I've had in turning this into a Grex vs. M-Net 
battle.  That's not any goal or interest of mine.  I only meant to 
support the idea that Grex runs too slowly; it's speed is a problem.
carson
response 55 of 176: Mark Unseen   Apr 27 16:32 UTC 2001

resp:52

(so you admit that such limitations had been implemented?  I'll 
grant that the text I cited was revised only as recently as March 18, 
2000, so if Arbornet has moved away from limiting tty allocations 
based on donor status [of which I was aware] and IP address [of which 
I was not aware] since that time because of the actions of a script 
kiddie from Brighton and a rogue staff member, then cheers to them.  
that doesn't explain away the xenophobic attitude apparently supported 
by most of Arbornet.)

(then again, you seem to think that Chinet moved to NT along with 
CBBS.  ;P  you might want to look at the finger output from 
chinet.chinet.com again.)  

resp:53

(in the interest of clarifying the misinformation you seem to provide 
so willingly, I'll note that Grex used a site ban once, as previously 
posted in the Coop conference, when contact with a particular site's 
sysadmins failed to yield productive results.  it was a big deal then,
and was lifted fairly shortly thereafter.  if you're aware of any 
other time Grex has used a site ban, feel free to point it out.)  :P

---

(frankly, if the only things people can pick out about resp:37 are
the mentions of port allocations and Backtalk, then I'm pribly very
much on the mark.)

(jep, out of curiosity, what sort of net connection are you using?  
I'm currently using a cable modem, and never have to wait more than 
a minute for a page to load, even with a full 20 responses.  I had
similar response times while in Québec, using whatever connection
Université Laval had at the time.  have you considered that perhaps
the delays in Backtalk aren't necessarily on Grex's end?)
carson
response 56 of 176: Mark Unseen   Apr 27 16:34 UTC 2001

(jep slipped.  I agree that criticisms of Arbornet should pribly be 
left to another item.  however, I'd add that experiences that they
and other systems have had after "upgrading" are certainly worth 
considering when discussing issues of speed.)
jp2
response 57 of 176: Mark Unseen   Apr 27 16:42 UTC 2001

This response has been erased.

jep
response 58 of 176: Mark Unseen   Apr 27 18:29 UTC 2001

re #55: I believe my network connection at work is a pair of T1s running 
through the Sterling Commerce network, which is provided by our parent 
company, SBC.
mdw
response 59 of 176: Mark Unseen   Apr 30 01:42 UTC 2001

Grex does "block sites" (using tcpd) with some frequency.  Usually these
attract no notice and generate no complaints because they involve sites
*only* used by a vandal.  The most recent case involved a mail bomber
from Poland who liked to running a mail based DOS attack involving us
and about 2-3 other "free" Unix sites.
janc
response 60 of 176: Mark Unseen   Apr 30 03:07 UTC 2001

I think the difference in web conferencing speed on M-Net and Grex are mostly
due to processing delays.  M-Net's machine is substantially faster and usually
substantially more lightly loaded.  Network delays probably contribute, but
not so much.  I'm not sure how the different software platforms compare - I
think WebYapp is less heavily scripted than Backtalk, which should give it
a performance advantage, but I've done some things to upgrade the backend
(like index files for all items) that might well make up the difference.

I'd be reluctant to do co-location, but for several months now I've had the
only key to the pumpkin.  I haven't used it, and no other staff member has
borrowed it from me, so I know for a fact that no human being has been in that
room for a long time.  (We should start worrying about backups.)

On the other hand, I can't imagine a lot of places being eager to colocate
our current hardware - a number of large oldly awkwardly shaped boxes strung
together by a morass of wires.  Everyone visiting the colo facility would
point at it and say, "what the hell is that mess?"
scg
response 61 of 176: Mark Unseen   Apr 30 07:42 UTC 2001

Well yeah, it probably would have to be cleaned up and rack mounted.  It would
have to be moved as well, meaning that it wouldn't be much more work for Grex
to rack mount its stuff than it would be for anybody moving into a colo
facility.  Grex even has that rack mount Sun 690 case sitting in the Pumpkin.

Anyhow, Grex's current cabling mess is not a feature.  Stuff would be much
more managable even wehre it currently is if that were cleaned up.
janc
response 62 of 176: Mark Unseen   May 2 01:10 UTC 2001

I'd forgotten that we had rack mount cases.  It's true that we could fit the
whole thing into a rack without much pain.
devnull
response 63 of 176: Mark Unseen   May 2 23:28 UTC 2001

I'd be interested in seeing photos of the existing wiring mess if anyone
wanted to take the time to put them on the web.

I think if Grex could find the right friendly colo provider, colo would
be a good way to go, but my experience also indicates that if you don't
personally know some of the people at the colo facility, life can be painful.
(At one point, I was working for a company that hosted its web server at Level
3.  On two occasions, they lost our network connection.  I physically went
over there, since it took all of ten minutes to walk from the office to the
colo facility, and then got to call the people in Denver to get the problem
fixed, and the folks in Denver just didn't seem to care all that much.
In spite of the fact that we were paying like $1200/mo for the rack and
bandwidth.)

janc
response 64 of 176: Mark Unseen   May 3 02:50 UTC 2001

The problem with finding a colo provider with a friendly person working at
is is that nobody seems to stay in jobs like that for very long.
mdw
response 65 of 176: Mark Unseen   May 5 05:00 UTC 2001

$1200/mo is a lot more than we pay now.  If that's the going rate,
switching won't save us any $.  Another factor to consider is: right
now, the pumpkin has extra storage space for spares, future development,
etc., essentially "for free".  A colo deal is *very* unlikely to include
such space.  That means any spares, development work, etc., would have
to take place "elsewhere" - either in space we rent for the purpose (in
which case we're right back to the pumpkin case), or in people's private
homes.  We've had a policy in the past of avoiding using people's
private homes for storage - and in the cases where grex has violated
this (including the CE warehouse which we got "for free") it has never
worked well in the long run.

An additional factor to consider is "who" has "what" kind of access.
What we'd like to have is unlimited 24 hr access for about 6-8 staff
members.  Most of the work done will be after hours or weekends, because
that's when our volunteer staff has time.  What we found is that colo
deals typically only include access during "business" hours, and usually
want to limit access to the smallest # of people possible -- 1-2.  This
is very similar to the type of access we had at CE.  This works great,
as long as the equipment works and no upgrades are done (or are planned
*very* carefully in advance).  It also works well for most commercial
businesses, which have full-time staff during regular hours, and enough
budget to replace any or all hardware if it's even remotely suspected of
being flakey.  It works terribly if something goes flakey and one is
trying to conserve money and not replace things until proven guilty, and
it really sucks when something goes dead at the start of a long weekend.
We had both of these problems at CE.
scg
response 66 of 176: Mark Unseen   May 5 05:50 UTC 2001

Only one of the colo providers I was dealing with in SE Michigan before I
moved had that sort of time restrictions.

Colo prices are something that vary considerably, depending on what sort of
facility it's in, what market they're selling to, and that sort of thing. 
$1200 per month is certainly a valid datapoint, but certainly not the cheapest
it comes.
devnull
response 67 of 176: Mark Unseen   May 6 01:42 UTC 2001

There are rare cases of people staying at ISP jobs consistently.  However,
I don't know of any such people around Ann Arbor.

krj
response 68 of 176: Mark Unseen   May 25 13:15 UTC 2001

Covad released a financial report yesterday.  It's not pretty.
 
http://sfgate.com/cgi-bin/article.cgi?f=/news/archive/2001/05/24/financial1
922EDT0395.DTL

> Three months after it was scheduled to release its 2000 financial 
> results, high-speed Internet provider Covad Communications Group Inc. 
> reported a $1.4 billion loss Thursday and lowered its results for 
> previous quarters. 
>
> Santa Clara-based Covad also disclosed that its auditors have raised
> doubts about whether it will remain an ongoing concern.  Chairman 
> Charles McMinn said the company has enough cash to stay in business
> through the second quarter of 2002 and is seeking additional funding.

Well, the bit about staying in business for a year is somewhat reassuring.

aruba
response 69 of 176: Mark Unseen   May 25 13:33 UTC 2001

Our current contract runs until 7/15, so we have until 6/15 if we want to
negotiate a different deal.  (The contract automatically renews for another
year unless we give them 30 days notice.)  We've passed the point where they
could tell us that they are raising our rates, so if we go with the one-year
contract we're locked in at $135/month.  Is that still a good rate?
gull
response 70 of 176: Mark Unseen   May 25 21:46 UTC 2001

Well, so far Covad hasn't made fuckedcompany.com except for a comment 
that their employees have been told not to expect raises or bonuses this 
year.

For my home connection I went with the biggest company I could find for 
DSL -- Ameritech.  I figure that way I'll stave off losing my connection 
as long as possible.  DSL seems to be a money-losing technology, so I 
expect even they will bail out eventually, but it'll be nice while it 
lasts.
aruba
response 71 of 176: Mark Unseen   May 26 03:37 UTC 2001

(Just to clarify for everyone: our ISP is CoreComm, not Covad.  I gather
that CoreComm gets its feed from Covad, though, so if Covad goes under we're
in trouble.)
scg
response 72 of 176: Mark Unseen   May 26 04:45 UTC 2001

CoreComm is the ISP.  Covad is the phone company Grex uses to connect to the
ISP.  If Covad goes under, Grex will have no DSL line.  If CoreComm goes
under, Grex can easily have the DSL line connected to another ISP.

Saying a company has "six quarters left of cash" is somewhat deceptive.  That
generally includes operating at at least the current rate of incoming cash,
and is a best case scenario even then.  However, once a company appears to
be in that sort of trouble, convincing customers to sign up with a company
they don't believe will be around in a year or two can be a hard sell. 
Furtheremore, borrowing money or recruiting new investors becomes very
difficult as well.  Grex needs to be prepared for Covad to go away, and needs
a backup plan.

There's nothing wrong with DSL as a technology, but given what the RBOCs are
charging the DSL CLECs (companies like Covad) for copper pairs, what the CLECs
are charging the ISPs for the DSL lines, and what the RBOCs are charging for
their own DSL service (which the ISPs have to compete with), the business
model for non-RBOC owned ISPs selling DSL service has become one of "losing
money on every sale, but making it up in volume."  It's not sustainable.

My prediction is that Covad will be bought by one of the RBOCs at pennies on
the dollar, rather than being allowed to die.  However, I predicted that for
Northpoint (one of Covad's competitors) as well, and they instead went out
of business and cut off their customer connections very suddenly.  There's
a fairly strong possibility that Covad will do the same thing.

Really, at this point, Grex needs to be looking at colocation.  Everything
Grex needs to run should fit into the Sun 4/690 rack in the Pumpkin, so the
current mess that gets used as an argument against that isn't an issue.  My
understanding is that the staff just managed to go three months without easy
access to the Pumpkin, so that isn't much of an issue either.  Grex's hardware
problems last weekend were caused by a disk getting coated with a thick layer
of dust, showing yet another reason why Grex needs to be in a cleaner
environment than the Pumpkin.
mdw
response 73 of 176: Mark Unseen   May 26 05:31 UTC 2001

Grex staff also didn't do any backups for 3 months.  It was shear luck
that didn't bite us too badly.  I have yet to meet the machine room that
was so squeaky clean *no* dust got on equipment.  You need a "white
room" for that, and I don't know of any colocation facility that offers
such space.  I also don't know of any colocation facility that would
allow us to store "spare" equipment.
scg
response 74 of 176: Mark Unseen   May 26 07:21 UTC 2001

I'm guessing the Pumpkin probably hasn't been vacumed in close to five years.
I know of no colo facilities that come anywhere close to the amout of mess
that is in that room.  Last time I saw the Pumpkin, it was not only full of
dust, but had gotten to the point of being a pretty severe fire hazard.
Spare equipment is a red herring.  Most of the equipment in the Pumpkin is 
ancient stuff that Grex will never have any use for, and will presumably have 
to get rid of to avoid paying taxes on it.  What little is useful could 
easily sit in somebody's basement, or for the truly paranoid about neutrality, 
in a storage locker.  What makes you think a colo facility would have a 
problem with somebody doing backups?  They might even have somebody there who 
would be willing to swap tapes.

Anyhow, if you're not ordering some sort of redundant non-Covad connectivity
into the Pumpkin, you at least need some colo space lined up as an emergency
backup, or Grex will spend a long time off the Net if anything happens to
Covad.
mdw
response 75 of 176: Mark Unseen   May 26 07:50 UTC 2001

We've done the 'someone's basement' thing before.  Generally, this is an
intolerable nuisance for the victim when it actually comes time to claim
the stuff.  Grex stuff could be divided into the following classes:
        <1> equipment actually in use
        <2> spare equipment duplicating what's in use
        <3> backups, documentation and other stuff
        <4> future hardware being tested or worked on before placing
                in service
        <5> donations or cheap acquisitions that we hope will turn
                into 4,2,1.
        <6> old stuff, such as equipment that was either in use,
                or became obselete before we figured out how to use it
        <7> stuff to put other stuff on, including shelves, desk, chairs.

Of these 7 classes, a colo location will generally only take 1.  Even 1
may be limited - the grex "console" might have to become a laptop that
is used on the floor in front of the machine, for instance.
Documentation - too bad, it will have to live in people's heads.
Backups live at various people's houses.  A nuisance, but thank god
backups are physically small, and only the newest one is actually
useful.  Future hardware - have to become much more dependent on one-man
shows - no more shared undertakings, or the leisure to spend 6 months
porting all the software to a new hardware platform.  Donations or cheap
acquisitions - forget it; plan on purchasing *new* hardware instead,
spending more money, and probably being more vulnerable to vandals.  Old
stuff - well, there, at least, the tax vultures will have nothing to
pick on.

Actually, if someone has a cheap 386 laptop or two they'd like to donate
to grex, we really could use it as the console.
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