|
|
| Author |
Message |
| 25 new of 237 responses total. |
russ
|
|
response 50 of 237:
| 
Jul 20 22:03 UTC 2003 |
As I write this, Grex has had a partial or complete modem outage
for ~24 hours, with no end (or diagnosis) in sight. The modems
answer, but "you can't get there from here".
Why the people running this show can't turn the modems off if they
aren't going to be allowed to work, I don't know.
Is this malign neglect, or merely gross negligence? Thanks for
cutting off (and disenfranchising) paying members! </sarcasm>
|
jmsaul
|
|
response 51 of 237:
|
Jul 20 23:12 UTC 2003 |
Gee, maybe we should make the staff take an unpaid leave of absence as a
punishment.
|
scott
|
|
response 52 of 237:
|
Jul 20 23:51 UTC 2003 |
Fire those incompitent bastards!
I suspect STeve turned the modems off when he was working on the UPS; it's
what we used to do whenever Grex was down. These days it's possible to leave
a message on the terminal server, but I'm probably the only one who knows how
to do that.
I'll send mail about it.
|
janc
|
|
response 53 of 237:
|
Jul 21 00:10 UTC 2003 |
I was at the pumpkin doing a reboot today, but since I didn't know the
modems were broken, I didn't try to fix them. I don't think I even have
a computer with a modem hooked up to it (wait - there might be one in
my laptop). I have no simple way to tell if Grex's modems are working.
I did power cycle the modems while I was rebooting Grex. I probably
should have power cycled the terminal server just on general principle.
If it was booted up before gryps, then it probably wouldn't have been
able to get it's updated firmware from the tftp server. That might
explain this behavior. I suppose I could take an hour to go back to
the pumpkin and do that, but I'm far from enthusiastic. I won't even
be able to tell if it worked.
|
scott
|
|
response 54 of 237:
|
Jul 21 00:16 UTC 2003 |
STeve ewailed that it was his fault, and that he'd go fix it.
|
janc
|
|
response 55 of 237:
|
Jul 21 00:49 UTC 2003 |
OK, so my iBook does have a modem. Does anyone know how to get a
communications program for it? I spent half an hour searching the web for
information, and didn't find anything useful.
|
gelinas
|
|
response 56 of 237:
|
Jul 21 01:04 UTC 2003 |
What's the OS, Jan? If MacOS X, . . . oh. Yeah. We don't do PPP, do we? :(
Used to be, I'd recommend VersaTerm, but I don't know what to use nowadays.
|
gull
|
|
response 57 of 237:
|
Jul 21 01:17 UTC 2003 |
I used to use ZTerm when I had a Mac. I don't know if it's OS X
compatible.
|
janc
|
|
response 58 of 237:
|
Jul 21 01:40 UTC 2003 |
Ah, I found ZTerm for OS X. Seems to work. Now I'm sure I have a modem cable
around here someplace....
|
gelinas
|
|
response 59 of 237:
|
Jul 21 01:44 UTC 2003 |
Any modular telephone cord will work. Just unplug the regular telephone, if
you like. ;)
|
polytarp
|
|
response 60 of 237:
|
Jul 21 03:03 UTC 2003 |
I'm sure Jam knows that.
|
gull
|
|
response 61 of 237:
|
Jul 21 13:43 UTC 2003 |
It wouldn't shock me if Apple used some super-special connector for
their modems. It'd be like them.
|
dpc
|
|
response 62 of 237:
|
Jul 21 14:10 UTC 2003 |
Well, it's Monday morning at 10:00 and *still* I get "modems
connect but no Grex." I'm telnetting in from M-Net to report
this.
|
glenda
|
|
response 63 of 237:
|
Jul 21 14:12 UTC 2003 |
STeve drove over to the Pumpkin to check them out last night. They were up
and running.
|
janc
|
|
response 64 of 237:
|
Jul 21 14:34 UTC 2003 |
Did he dial into one? The modems have been up and running all the time. But
people connecting to them get the terminal server, but not Grex (or so I'm
told - still haven't tried it myself). I think it's the terminal server that
needs a reboot, not the modems.
|
keesan
|
|
response 65 of 237:
|
Jul 21 18:18 UTC 2003 |
Still cannot dial in.
|
i
|
|
response 66 of 237:
|
Jul 22 02:11 UTC 2003 |
All that i get is the "CONNECT..." line when i dial in on -3000. Sounds
like the terminal server (or something further in) isn't up to speed.
|
janc
|
|
response 67 of 237:
|
Jul 22 15:02 UTC 2003 |
Grex seems to have been off the net between 1am and 11am. Grex didn't
actually crash. Just the DSL connection died. I power-cycled the link modem
and the connection came up.
I also power cycled the terminal server. I'm not sure, but I think someone
successfully dialed in.
|
scott
|
|
response 68 of 237:
|
Jul 22 15:13 UTC 2003 |
I'll put a mention in the motd.
|
keesan
|
|
response 69 of 237:
|
Jul 22 16:53 UTC 2003 |
I just dialed in.
|
mary
|
|
response 70 of 237:
|
Jul 22 18:06 UTC 2003 |
Thank you janc. We need to get you
some helpers with this stuff.
|
kip
|
|
response 71 of 237:
|
Jul 22 20:28 UTC 2003 |
One more week, I hope.
|
janc
|
|
response 72 of 237:
|
Jul 22 20:41 UTC 2003 |
Yup...except we gotta get keys for the new staffers. I've sent mail to baaf
about this.
|
russ
|
|
response 73 of 237:
|
Jul 22 21:24 UTC 2003 |
Okay, this is good. The modems are usable again.
But why did it take FIVE DAYS for someone to reboot the
terminal server after my trouble report last Wednesday?
|
mary
|
|
response 74 of 237:
|
Jul 22 21:43 UTC 2003 |
Staff is having problems at the moment. Nobody is happy
about the situation. It's being addressed. Beating people
up isn't helping, not really, unless it's to make you feel
better.
Please give this a little time, maybe a couple weeks, and
I suspect Grex will look a little more composed.
|
