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25 new of 48 responses total.
aruba
response 4 of 48: Mark Unseen   Jun 28 17:52 UTC 2000

I wonder how often members use this.  I know of one who became a member just
so he could telnet to MSU and get his mail; it has worked well for him.  Is
there a log which says how often members telnet out?
aruba
response 5 of 48: Mark Unseen   Jun 28 17:54 UTC 2000

(I should add that the member in question lives in Ann Arbor and dials in.
Is it technically feasible to distinguish between dialers-in and
telnetters-in when deciding whether someone can telnet out?)
jmsaul
response 6 of 48: Mark Unseen   Jun 28 18:41 UTC 2000

If you can block it at all, you can probably block it by port.
krj
response 7 of 48: Mark Unseen   Jun 28 19:06 UTC 2000

I agree with Jamie in resp:2 :: rerouting your packets when the network 
is wonky is a legitimate use for telnet-through.  I forgot that I do this 
with my for-pay ISP account when I can't go direct from MSU to Grex, 
sometimes.  I'm not sure this happens often enough to invalidate 
my main point, but thanks for thinking of it.
 
I should stress here that my only agenda here is trying to get down Grex's 
bad credit card charges.  I'm not on a crusade to eliminate telnet-through.
kkell
response 8 of 48: Mark Unseen   Jun 28 20:30 UTC 2000

Would it be possible to have a waiting period to be sure
about the credit cards, and not have telnet-through
allowed until the wait was up?

jmsaul
response 9 of 48: Mark Unseen   Jun 28 20:31 UTC 2000

I think that would really annoy people.  One of the points of paying via
credit card is that you get near-immediate gratification.
krj
response 10 of 48: Mark Unseen   Jun 28 21:10 UTC 2000

I may have been unclear here.  The minutes say the cards are being 
declined.  So the people who submit the declined cards are 
not succeeding in becoming Grex members, not even for a little bit.
 
I'm trying to suggest that we stop offering something which people 
with stolen credit cards might find worth trying to get.  ???
flem
response 11 of 48: Mark Unseen   Jun 28 23:13 UTC 2000

Even though we're getting about 30 declined transactions a month (less 
this month, though; possibly a good sign), they don't come from 30 
users.  Usually one person will try two or three different card numbers 
(sometimes as many as five or six).  The system is set up so as not to 
allow duplicate transactions within 15 minutes, so frequently the same 
card will be declined twice in quick succession.  
  Also, it seems to me (relatively subjective viewpoint here) that 
people who steal credit card numbers are often just looking to be 
malicious in a difficult-to-trace way, rather than being interested in 
buying things with the stolen cards.  
  So, I don't think changing the outgoing telnet policy, or probably any 
other policy for that matter, will change the frequency of declined cc 
transactions much.  
jmsaul
response 12 of 48: Mark Unseen   Jun 29 00:55 UTC 2000

Are the declined transactions harming Grex in any way?
mwg
response 13 of 48: Mark Unseen   Jun 29 01:24 UTC 2000

Changing the telnwet policy would have one irritating side-effect for me.
I occasionally run into situations where I cannot access my primary shell
account from where I am at the moment, and I'll use Grex as a pass-through
to get around the broken link.

This also works the other way, I've telnetted in from Msen when Grex was
not directly reachable.  If I can't reach either one, that I can't go
anywhere because the only time that happens is when the outfit I am
connecting through loses its' link to the net.
flem
response 14 of 48: Mark Unseen   Jun 29 02:03 UTC 2000

re resp:12 - No, not really. 
gelinas
response 15 of 48: Mark Unseen   Jun 29 02:31 UTC 2000

So the response to the speculations in #0, 

 1)  This is possibly a majority of our credit card transactions.
 2)  My guess is that the companies may not like Grex having such
     a high percentage of rejected credit cards.  Even if the
     card firms don't get upset with us, it's wasted work for the
     treasurer.

especially the second, is "It's not a problem"?  So there is no reason
to further consider the proposed solution?
jmsaul
response 16 of 48: Mark Unseen   Jun 29 03:48 UTC 2000

Sounds that way.  DOn';t see why you should inconvenience anyone, then.
eeyore
response 17 of 48: Mark Unseen   Jun 29 04:09 UTC 2000

Sorry....I didn't think to mention that it's mostly one person trying several
cards, instead of a lot of people trying one card each.

Greg will have to give a better answer to this than I, but I believe that we
do not get charged for somebody's card being declined, and that it doesn't
actually require Greg to do anything....we just get a log of it.  (that's
my impression anyway...I could be massively wrong....)
janc
response 18 of 48: Mark Unseen   Jun 29 16:21 UTC 2000

Actually, I think lots of sites have high rates of rejected transactions like
this.  I doubt if we are standing out.
other
response 19 of 48: Mark Unseen   Jun 29 19:48 UTC 2000

that's about what i was thinking.  i suspect that we would really stand out
if we had few or no rejected transactions.
i
response 20 of 48: Mark Unseen   Jun 30 01:38 UTC 2000

My understanding is that card companies don't much care about automated/
computerized/costs-about-3-electrons-and-a-nanosecond rejections.  The
human-handled, paperwork-intensive, etc. chargebacks are where they get
ticked off fast.
prp
response 21 of 48: Mark Unseen   Jul 1 12:54 UTC 2000

The 40 rejections/month figure is not very meaningful by itself.
Assuming Grex has 20 accepted/month, all it would mean it that it 
took people, on average,  three tries to enter their name and
number correctly.  This actually seems like a LOW failure rate.

jp2
response 22 of 48: Mark Unseen   Jul 1 14:11 UTC 2000

This response has been erased.

remmers
response 23 of 48: Mark Unseen   Jul 1 15:16 UTC 2000

I don't think the credit card info goes through Grex at all, so
we wouldn't have a chance to massage the data.
jp2
response 24 of 48: Mark Unseen   Jul 1 17:38 UTC 2000

This response has been erased.

jmsaul
response 25 of 48: Mark Unseen   Jul 1 18:58 UTC 2000

Now *there's* a fundraising idea...
flem
response 26 of 48: Mark Unseen   Jul 2 22:34 UTC 2000

The fact that the credit card info never touches Grex itself means that we're
not responsible for the security of the server used for the credit card
transactions.  Running our own secure server would probably involve not only
a lot of time and effort, but a lot of legal liability.
jp2
response 27 of 48: Mark Unseen   Jul 2 23:06 UTC 2000

This response has been erased.

mdw
response 28 of 48: Mark Unseen   Jul 3 00:09 UTC 2000

Armatures?  You must be thinking of either electric motors or some sort
of 3d art form.
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