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Grex > Coop13 > #376: The problems with Grex, e-mail and spam | |
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| 25 new of 480 responses total. |
rcurl
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response 325 of 480:
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Dec 15 03:35 UTC 2006 |
Is it possible that the technology has moved so far beyond Grex, and most of
the staff has moved with it, so it just isn't *interesting* to most of them?
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keesan
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response 326 of 480:
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Dec 15 04:36 UTC 2006 |
Is anyone currently working on restoring newuser?
keesan's proposed spam filter is simply using spamassassin to filter on
anything with three spam points, plus a sample of how to put your friends on
a whitelist, which is much shorter than what keesan is using to filter her
own spam (which got all but one spam today) which probably uses less cpu time
because most spam is WIndows charset or the 60 stock spams a day and I put
those filters first.
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cross
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response 327 of 480:
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Dec 15 04:45 UTC 2006 |
Regarding #325; I don't know about that; a lot of the stuff that grex uses
now is fairly modern (relatively speak, of course). Moving off of SunOS on
the Sun 4 was a huge leap forward in technology, literally catching us up by
about 15 years. In many respects, it's now on par with other systems.
Judicious use of the money that grex has in the bank could further improve
the technology new-ness situation.
Actually, in some respects, I feel like staff is holding grex back
technologically: a lot of things are being done like it's still 1991,
sometimes paradoxically. For instance, we're told at once grex hits its
hardware really hard, but at the same time told that we can't justify
something like hardware RAID. Some of the things that have become almost
automatic responses as far as system administration goes are sort of shoved
out the window. E.g., someone says, ``highly available storage'' you just
sort reflexively respond, ``hot-swappable hardware RAID.'' ``Reliable
memory,'' ``ECC.'' ``Chasis profile for colocation,'' ``rackmountable
case.'' ``Reliable backups,'' ``tape stacker unit.'' Certainly, some of
these things *do* make grex less interesting to those who might otherwise
be able to contribe really positively.
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cross
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response 328 of 480:
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Dec 15 04:47 UTC 2006 |
Regarding #326; I really doubt it.
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gull
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response 329 of 480:
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Dec 15 05:58 UTC 2006 |
Re resp:326: Ah, okay. I had thought you were still doing simple
keyword matching.
Re resp:327: Having worked with a tape changer, I'm not sure I'd have
called it "highly reliable." In four years the Overland 10-slot unit
where I used to work was out for repairs at least three times. Oddly,
the problem was usually not the robotics, but the Benchmark DLT1 drive
they fed.
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naftee
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response 330 of 480:
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Dec 15 06:27 UTC 2006 |
i don't know why anyone responds to keesan. she's obviously in her own world
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fudge
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response 331 of 480:
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Dec 15 09:57 UTC 2006 |
re 327: modern relative to what?
and all the goodies you mentioned are very nice if one can
afford them... grex doesn't even have a decent amount of RAM,
a tape backup robot is probably way down on the wishlist...
and re:passwd: I'm still pulling my jaw up from the desk
where it slammed as I read about it... doesn't *BSD support
anything like pam? was this thing ported over from the
previous incarnations?
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cmcgee
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response 332 of 480:
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Dec 15 13:13 UTC 2006 |
Let me be sure I have accurate data: There has been no face-to-face staff
meeting since sometime before November 2005?
The way staff communicate about a problem is to 1) discuss it in staff
conference, 2) email each other using staff at Grex as the email address,
Do staff members ever telephone each other? Do staff members have alternative
email addresses that are known to other staff members?
I'm curious about how staff decides who will handle an emergency, what
problems are important to be working on, and whether or not any two staff
members ever work together on a problem.
I'm also curious who has staff privileges on Grex.
So far I can see remmers, gelinas, STeve, marcus. Former staff members
include mcnally, cross, spooked.
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maus
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response 333 of 480:
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Dec 15 14:20 UTC 2006 |
FreeBSD uses PAM, OpenBSD and NetBSD use login.conf. My understanding is
that login.conf is simpler to audit, simpler to secure and more
portable, and hence why it was retained by these two versions.
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keesan
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response 334 of 480:
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Dec 15 18:25 UTC 2006 |
In case this is actually the spam item, I am curious if anyone got the usual
60 copies of Russian stock spam in the last 24 hours. I don't think I did,
unless they changed to a different method of randomizing subject lines.
Today my spam filter did not miss a single spam or get a single false
positive. It caught lots of Russian or Chinese English viagra spam.
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tod
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response 335 of 480:
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Dec 15 18:26 UTC 2006 |
re #319
While keesan's filtering scheme is a nice effort, applying it globally
(as someone back there suggested) is not an answer. It's too specific
to the email *she* gets. If someone else used it, it would probably
miss more spam and throw out more legitimate mail than they would
prefer.
I suggested it. I tried it and used it for a long time. She does a great
job of hitting all the major offenders. I eventually just gave in and now
use a .forward to a gmail account which has built-in filtering. I think that
the KeesanFilter (KF) would be better than no filtering at all. KF could be
easy enough to roll out so long as the first few lines are populated according
to the user.
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keesan
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response 336 of 480:
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Dec 15 18:29 UTC 2006 |
I am NOT suggesting that people use my filter, but a much shorter and simpler
one that I wrote a sample of - see procmail.simple. It uses spamassassin and
also has samples of how to whitelist your friends. The filter I am using for
myself precedes spamassassin by a few other filters on Windows charsets and
the current day's stock spam subject line, to save cpu time by searching only
on header (including whitelisting friends). Header is the stuff you see all
of when you view a mail with pine and hit H.
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mcnally
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response 337 of 480:
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Dec 15 18:36 UTC 2006 |
re #332:
> Let me be sure I have accurate data: There has been no face-to-face
> staff meeting since sometime before November 2005?
Apparently since before March of 2005, actually. And depending on
what is meant by "face-to-face" there probably never will be, as
Grex has had several not-local-to-Ann-Arbor staff members during
that time and there's not enough money in the Silly Hat Fund to fly
everyone in for a staff get-together.
> Do staff members ever telephone each other? Do staff members have
> alternative email addresses that are known to other staff members?
There's an off-site staff list that's available when Grex goes down
and all staff are reachable via that. Also, some of the staff know
each other socially and may communicate informally outside of e-mail.
> I'm also curious who has staff privileges on Grex.
staff:*:20:root,bhoward,gelinas,glenda,i,janc,kip,mcnally,mdw,remmers,srw,steve
wheel:*:0:root,bhoward,gelinas,glenda,i,janc,kip,mcnally,mdw,remmers,srw,steve
Apparently I am still in the "staff" and "wheel" groups despite my resignation.
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tod
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response 338 of 480:
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Dec 15 18:45 UTC 2006 |
Which one of those on staff is the newbie? That's the same staff from 10
years ago if I'm not mistaken.
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nharmon
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response 339 of 480:
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Dec 15 19:00 UTC 2006 |
Newbie (n): 1. Someone new 2. In the case of Grex staff, the person who
wasn't an original founding member.
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cmcgee
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response 340 of 480:
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Dec 15 20:36 UTC 2006 |
I'm not sure I see how staff reaches consensus, given that they don't seem
to have a communication mechanism that includes all staff members.
How do "meetings" occur. By "meetings" I mean whatever group process was used
to reach decisions that were then conveyed to cross and mcnally as decisions
reached "at a meeting last night"?
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mcnally
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response 341 of 480:
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Dec 15 20:41 UTC 2006 |
In my (limited) experience most of the time staff act unilaterally,
generally in reaction to a crisis. There's some group communication
in the staff conference and on the staff mailing list but there's
not a lot of planning discussion that takes place in those forums.
Such discussion, when it occurred, usually took place in agora or
coop.
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tod
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response 342 of 480:
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Dec 15 20:46 UTC 2006 |
We are Devo
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cmcgee
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response 343 of 480:
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Dec 15 20:52 UTC 2006 |
re:Mary's response in 283
" In terms of helping out our present staff I'd proabably not go the white
board and interview route quite yet. Mostly, I think they need to simply
meet more often. "
Mary, do you still feel that a staff that has not met in more than 18 months
does not need to make any changes other than more frequent meetings?
It seems to me that a staff that acts unilaterally, and is crisis-driven needs
some input from the board. Someone needs to begin a process of bringing new
staff onboard, and it does not sound like current staff have the energy or
time to do so.
What is the role of the board and the membership in this regard?
I'd like to hear from current staff and board, and from candidates as well.
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slynne
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response 344 of 480:
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Dec 15 21:34 UTC 2006 |
I have been given the strong impression that the current staff would
not take kindly to having the board take too much control over how
staff chooses to run things. It is a delicate situation to be sure
since anyone can easily quit and walk away at any time because they
dont like the politics.
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spooked
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response 345 of 480:
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Dec 15 21:39 UTC 2006 |
re 344: *giggle* Yeah, if you were a dictatorship, would you take kindly
to an offer of a more fair, transparent, and useful direction?
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mary
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response 346 of 480:
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Dec 15 21:45 UTC 2006 |
I would start by encouraging staff to meet more often, maybe monthly on
some set date. Then I'd evaluate and go from there. I have the feeling
meetings don't happen because they are tricky to organize.
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tod
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response 347 of 480:
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Dec 15 21:46 UTC 2006 |
re #344
I've had the same constraints in similar organizations. Its all fun and games
really til you're down for a month and lose the majority of your userbase,
though. If you don't have at least a few reliable staff people that you can
reach in a timely manner then you put the whole organization at risk. M-Net
never really recovered from the crash in 2000. Prior to that, we had hundreds
who relied on that system for email and within a couple weeks it became
apparent we weren't ever going to fully recover even though we had a few folks
willing to put in full time to replace the system. Even worse, we had a
disconnect where the board itself didn't have an official communication
liaison to deal with the media so alot of mixed messages were sent out.
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cmcgee
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response 348 of 480:
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Dec 15 22:19 UTC 2006 |
What kind of help can I provide to get those tricky-to-organize meetings to
happen. People who haven't been able to organize a meeting in more than 18
months may need something more than "encouragement" to overcome inertia.
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mary
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response 349 of 480:
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Dec 15 22:55 UTC 2006 |
I'm sharing my opinion here but, who really should be giving you advice,
are the staff themselves. I'm not sure of the best way to reach them
though. Maybe email? Or attend the next board meeting? There are almost
always staff at the board meetings and you'll get a different kind of
conversation going there than you will here.
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