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25 new of 62 responses total.
richard
response 25 of 62: Mark Unseen   Feb 4 18:35 UTC 1998

I never want to take the time to run a "p", but as a conf fw, I wouldnt
mind a faster way to get a list of all the conf subscribers, so I could
mass e-mail everyone once in a while to remind them of what's going on
in the confs.  People *do* forget about confs they've joined, particularly
if they dont include them on their .cflists.  
remmers
response 26 of 62: Mark Unseen   Feb 4 23:01 UTC 1998

Without a redesign of Picospan's record-keeping, there isn't a
fast way to get the participant list for a conference. Picospan
doesn't keep that information in a central place. To generate
the list, it has to search all users' home directories (all
14000 of them or so) for the existence of a participation file.
This is inherently slow.
mta
response 27 of 62: Mark Unseen   Feb 5 18:33 UTC 1998

I'm not sure unsolicited mailings are a good idea.  

People are already overwhelmed with spam and an unsolicited mailing from the FW
of a conference you tried and didn't like would probably fall into that
category.  (Few people think to resign from a conference they tried once.)
krj
response 28 of 62: Mark Unseen   Feb 5 19:04 UTC 1998

Actually I was toying with an idea where Grex would send an automated
mail soliciting participation in the conferences/forums some set period
of time after the user registered: one week, two weeks, a month.
In theory this would be better than throwing more and more 
information into the "newuser" screens.
 
I would disagree with Misti; Grex should be able to send a judiciously 
chosen amount of mail to its own users, even if it is purely 
advertising mail.
richard
response 29 of 62: Mark Unseen   Feb 5 21:29 UTC 1998

I guess this is a marcus question, but couldnt picospan be updated
so it also keeps separate conf participation lists in a central list?
Is this something that would be hard to do?  Who wants to spend two
hours running a "p"!
davel
response 30 of 62: Mark Unseen   Feb 5 23:18 UTC 1998

What Misti said, contra what krj said.  *I* for one would object to the kind
of mailing richard advocated.  Repeated instances would start me thinking in
terms of guerilla reprisals, TBH.
scott
response 31 of 62: Mark Unseen   Feb 6 01:54 UTC 1998

Re: 29:  PicoSpan could keep a list of participants, but at the expense of
being slower to use.  That's a basic programming tradeoff.  I don't know if
modifications to PicoSpan are even possible, given the history of how we get
to use it.
valerie
response 32 of 62: Mark Unseen   Feb 6 05:35 UTC 1998

This response has been erased.

scg
response 33 of 62: Mark Unseen   Feb 6 06:13 UTC 1998

I'm not sure that people would object to getting mail advertizing the
conferences, or other things Grex does.  I work at a somewhat large ISP.  A
while back, we made some fairly major changes to how people had to log on,
so to avoid a situation where nobody could log on anymore, somebody threw
together a script to e-mail everybody in the password file, and sent out a
mass mailing documenting the changes.  Then somebody else started using that
script to send out occasional messages telling customers about new services
we were offering, upcoming changes that would increase performance even though
there was nothing the customers had to do to prepare for them, and things like
that.  I thought people would see it as more unsolicited spam and get upset.
Instead, people started writing back saying they liked being kept informed,
sometimes even suggesting that we should send out messages like that more
often.  The conclusion I've drawn from that is that people really don't object
to mass e-mails if they know where they're coming from and isn't just trying
to sell them something.

In Grex's case, since we don't have paying customers, I wonder how much we
should care if people using Grex object to being told about the things that
those of us who are funding and maintaining Grex think are Grex's important
features.  If people using Grex for free e-mail were to object to an
occasional message telling them what this system they're using is, then I'm
really not all that motivated to keep providing free service to them.
rcurl
response 34 of 62: Mark Unseen   Feb 6 08:29 UTC 1998

I go along with that.
remmers
response 35 of 62: Mark Unseen   Feb 6 09:39 UTC 1998

Re #32: Oh right - forgot about 'locate', which centralizes
everything. Come to think of it, seems not too hard to write
a script which takes a conference name as argument and generates
a fast participant list by looking up the conference directory
in the conflist file, getting the participation file name from
the conference config file, invoking 'locate' to generate the
participant list, and reformatting the output suitably.

This wouldn't give quite as much information as the built-in
Picospan locate command, and accuracy depends on the locate
database being up-to-date, but it'd be pretty fast.
dpc
response 36 of 62: Mark Unseen   Feb 6 16:07 UTC 1998

I'm with Ken and Steve on the idea of sending limited mailings.
After all, if we don't blow our own horn, no one else will!  8-)
mta
response 37 of 62: Mark Unseen   Feb 6 17:23 UTC 1998

I must say that Steve has swayed my thinking on this.

I'd still hate to see it used very often -- but mostly from the PoV of taxing
Grexes resources.  In reading Steve's response I thought that maybe, just
maybe, such mailings occasionally could give people more of a sense that this
is a community they've joined rather than a "cheap AOL clone".

Dunno.  I'd have to think about it some more....
valerie
response 38 of 62: Mark Unseen   Feb 6 20:45 UTC 1998

This response has been erased.

carson
response 39 of 62: Mark Unseen   Feb 6 20:59 UTC 1998

(maybe adding a wrapper of sorts similar to ".partymsg" to the mail
programs?)
other
response 40 of 62: Mark Unseen   Feb 6 23:49 UTC 1998

(side note:  would someone please explain what the .partymsg file is for?
it keeps showing up in my directory with a size of zero...)
scg
response 41 of 62: Mark Unseen   Feb 7 02:59 UTC 1998

There is a script that shows people messages about changes to the party
program when they run it.  To avoid showing people the same message over and
over again, the script has to keep track of who has seen which messages.  I
believe it uses the .partymsg file for that.  If it's a zero byte file, it
must go by the date on the file, rather than its contents.

If I understand Carson's suggestion correctly, he's suggesting a script around
the mail programs that will send a user any system messages they haven't
already seen every time they check their mail.  That's a much more effecient
way of doing things.

In Grex's case, I hadn't been thinking in terms of sending a message to
everybody.  If we are going to do that, what Carson suggested is definitely
the way to go.  If people are thinking of just doing a mass mailing to a bunch
of people, that will work much better in terms of the messages to 30 or so
users people have been talking about than it would for sending a message to
absolutely everybody.
rcurl
response 42 of 62: Mark Unseen   Feb 7 07:33 UTC 1998

Which 30 people was that? I think sending a well worded - and brief - message
to everyone, with that e-mail wrapper, is the way to go. But, won't it
repeat on every mail use while it is there? A couple of days of that is
OK, I would think, for frequent users, but if it isn't left on for a while,
it won't get those once-a-week-ish users. Is there a way to make it appear
just once for each user?
scg
response 43 of 62: Mark Unseen   Feb 7 08:12 UTC 1998

The idea would be to copy the functionality of the .partymsg file, such that
it would check whether somebody had seen the message already, and only send
it if they hadn't.
mdw
response 44 of 62: Mark Unseen   Feb 7 09:24 UTC 1998

I'd certainly find it in poor taste (to say the least) if somebody sent
out a mass mailing to everyone in their conference.  I get quite enough
mail as it is.

Is the quesion here how to drum up more activity in existing conferences
(presumably involving active users), or to attract new people? If it's
just a question of drumming up activity in conferences, there's no need
to send e-mail to users to do that.  It's much more effective to enter
new items and responses, or selectively approach a few people, and send
much more personalized mail encouraging them to participate.  Even a few
people putting some work into posting new things can make a conference
drammatically more interesting.

But I think the original point of this item was not to discuss ways of
reaching existing participants, but *new* participants.  *That*'s a much
more tricky problem.  There are some intrinsic issues that make this
hard: not just anyone is going to be interested, and in fact, the % of
the general population who would really enjoy & use computer
conferencing just to socialize is actually quite small.  You're talking
about reaching people who are literate, enjoy reading, and (hopefully)
enjoy writing, and have sufficient skills at writing to generate postive
feedback.  Right there, that knocks out at least 90% of the general
population.  After that, there's lots of other more subtle stuff that
figures in, and only something like 1-2% of the general population (at
*best*) is really likely to get hopelessly addicted to computer
conferencing in the sense that we, here, all are.

I'm pretty sure that there are technical issues that we aren't aware of,
that dissuade people from participating.  For instance, one thing I
noticed, is the default configuration we give people (pager, terminal
configuration, etc.) really sucks for people who are coming in from an
xterm.  After displaying the last page of text, the pager cheerfully
immediately swaps screens back, which results in replacing the
interesting text on the screen with the prompt & command used to
originally start reading - the effect is that, minus some screen
flicker, "nothing happened".  There's a peculiar combination of being
"helpful" and offering more functionality that causes this to happen -
"less" is "supposedly" more friendly than "more", some terminal
emulators (including X) support multiple screen buffers, & etc.
Unfortunately, however helpful this all is, it doesn't really help a new
person just coming in who experiences this, who probably has no clue
even that something went wrong, only that it's not interesting.  To a
lesser extent, this is a problem with any terminal emulator that's
running at anything but 24x80, and there are of course a lot of terminal
emualtors out for windows these days.
valerie
response 45 of 62: Mark Unseen   Feb 7 13:48 UTC 1998

This response has been erased.

mary
response 46 of 62: Mark Unseen   Feb 7 14:25 UTC 1998

Someone, way back there, suggested putting an encouragement in
the MOTD rather than mail.  I didn't see, but I may have missed,
why this wouldn't be a better way to go.
dpc
response 47 of 62: Mark Unseen   Feb 7 16:54 UTC 1998

Marcus, my main interest is, as you say, to attract new people who
are already on Grex into the conferences.  If my estimate of 150
conferencers out of 16,000 users is right, we are only getting 1%
of the users into the conferences.
krj
response 48 of 62: Mark Unseen   Feb 7 21:36 UTC 1998

How did M-net's experiment of putting short-term promotions for 
various conferences into the MOTD work out?  
jared
response 49 of 62: Mark Unseen   Feb 7 23:07 UTC 1998

You can use the msgs program to do that.
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