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Grex > Helpers > #149: Grex System Problems - Spring 2006 | |
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| Author |
Message |
| 25 new of 333 responses total. |
twenex
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response 200 of 333:
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May 24 15:36 UTC 2006 |
rotfl.
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tod
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response 201 of 333:
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May 24 19:13 UTC 2006 |
re #195
Don't insult the gov't like that! ;)
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naftee
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response 202 of 333:
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May 25 04:33 UTC 2006 |
oups !
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rcurl
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response 203 of 333:
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May 26 02:40 UTC 2006 |
I am still cooling my heals while waiting for some action on my problem of
not being able to SFTP to mnac. mcnally certainly took some steps on this
in #185, but there has been no answer to his question "Can anyone familiar
with the password scheme we're using tell me why that should be the case
and/or whether it has any bearing on the matter at hand?"
It has also been just more than a week since I first sent e-mail to staff
about this problem, and received the "form letter" response given in #169.
I realize it is very "touchy" to complain about things like this, staff
being 100% volunteer, and busy with their own live, etc. But it does seem
reasonable to me for a user to get just a little out of sorts over being
ignored after going through channels.
MNAC, a non-profit charitable environmental organization, has maintained
its website on Grex and a membership in Grex in part to help support a
fellow charitable non-profit. However they would have to move their
website elsewhere if they are unable to manage it here.
Is this matter of any importance to Grex? I will repeat my suggestions
from #169:
"Perhaps the responsibility for responding within 24 hours could be passed
among staff members, say for a week each? Or perhaps mail to staff to go
to a non-staff volunteer, who would assist if possible, or pass the
inquiry or problems on to a staff member that is "on call" at that time?"
Does anyone else think this is reasonable?
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slynne
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response 204 of 333:
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May 26 03:11 UTC 2006 |
I dont know Rane. I know I would sure hate for MNAC to move but I could
certainly understand it if that were what happens. I would try sending
email to the staff again and maybe address it to the board as well. If I
knew how to fix your problem I would.
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naftee
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response 205 of 333:
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May 26 03:19 UTC 2006 |
cool your heals ?! huh ?
did you mean heels ?
and even then ?!
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rcurl
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response 206 of 333:
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May 26 03:35 UTC 2006 |
Very astute...now, on the topic?
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rcurl
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response 207 of 333:
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May 26 03:42 UTC 2006 |
Re #204: thanks, slynne. You are a board member. As one of my
"representatives", would you be interested in taking this issue to the
board?
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naftee
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response 208 of 333:
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May 26 03:45 UTC 2006 |
very professorial
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sholmes
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response 209 of 333:
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May 26 04:29 UTC 2006 |
does changing the password help ?
I dunno if this was suggested before.
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cyklone
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response 210 of 333:
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May 26 04:41 UTC 2006 |
Just what I was gonna say. Rane is complaining about a lack of formal
response when mcnally told rane very clearly his password was way the hell
bigger than any other he'd (mcnally) come across. That sounds like a
pretty clear ID of where the solution most likely resides. If rane can't
change the password himself, then he should ask staff for assistance.
There's certainly no need for an item on the board agenda.
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mcnally
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response 211 of 333:
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May 26 05:04 UTC 2006 |
re #210: The length of the password hash isn't a function of the
length of the password, so I don't think changing the password
will make a difference. I'm also not sure that the weirdness with
the password has anything to do with why Rane can't sftp to that
account.
Since he can apparently log in to the account via ssh, here's what
I propose:
If Rane will send me a message from the MNAC account asking
me to do so I will set things up so that he has permission
to edit files in the MNAC web directory. That won't solve
the sftp problem directly but it will give him a way to
change the files (sftp them to the rcurl account, then copy
them to ~mnac) in the meantime until we can figure out why
sftp isn't working for mnac.
I apologize for the delay in getting back to him but I was
busy at work yesterday and my internet service wasn't working
when I returned home last night.
It's not a perfect solution but it will allow him to make the
changes he needs.
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quigley
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response 212 of 333:
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May 26 05:26 UTC 2006 |
Plus if rane has access to the MNAC account he can copy/move the file to his
own directory and ftp from there. Temporary solution but should be better than
waiting for it to be fixed.
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scholar
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response 213 of 333:
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May 26 05:48 UTC 2006 |
i like that someone who i've never seen post here before came here just to
bitch out rane!
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slynne
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response 214 of 333:
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May 26 06:55 UTC 2006 |
I dont mind discussing this with the board, Rane.
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rcurl
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response 215 of 333:
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May 26 15:37 UTC 2006 |
Re #s 209 and 210: it is important to pay attention. Yes, I tried changing
the password: same result. Besides, the original password had been working
fine, and then stopped working for SFTP.
Thank you, mcnally and slynne. While my immediate goal is to do the ftp, there
is apparently a problem with how "staff" works with the users of the system,
for which I put forward some suggestions.
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nharmon
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response 216 of 333:
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May 26 17:06 UTC 2006 |
> there is apparently a problem with how "staff" works with the
> users of the system
I agree, mcnally can't do it all himself. Grex apparently has LOTs of
staffers, but nobody has "user support" as one of their areas of
responsibility.
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rcurl
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response 217 of 333:
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May 26 17:33 UTC 2006 |
Re #211: mcnally's suggestion wiggled a bad connection in my brain and the
bulb lit up. After consulting my copy of UNIX for DUMMIES.... I ftp'd the
mnac webpage file to my account, and then from the mnac web directory
copied it over. (This left a couple of secondary questions, such as why I
can't ftp directly to mnac, for which I am consulting further with Mike.)
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tod
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response 218 of 333:
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May 26 17:38 UTC 2006 |
re #215
Did the SFTP password change? Are you being hacked?
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rcurl
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response 219 of 333:
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May 26 17:44 UTC 2006 |
The SFTP and SSH passwords are the same, and the latter works. Also see
mcnally's #185 for related tests. Other avenues are being pursued...
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cyberpnk
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response 220 of 333:
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May 26 19:58 UTC 2006 |
I'm sorry, as much as I love Grex, if the amount of racist, bigoted,
and repetitive posts continues to increase, I may have to leave Grex
permanently. I'm sorry.
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mynxcat
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response 221 of 333:
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May 26 20:01 UTC 2006 |
We will miss you Cyberpnk.
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tod
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response 222 of 333:
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May 26 20:05 UTC 2006 |
Been nice knowing you, softy.
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slynne
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response 223 of 333:
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May 26 20:44 UTC 2006 |
It is an unfortunate side effect of that kind of vandalism though.
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tod
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response 224 of 333:
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May 26 20:56 UTC 2006 |
Its a blip on a radar not worth mentioning unless you want to feed the troll.
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