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25 new of 164 responses total.
aruba
response 100 of 164: Mark Unseen   Aug 10 10:36 UTC 1997

Thanks, moonowl!
valerie
response 101 of 164: Mark Unseen   Aug 11 13:38 UTC 1997

This response has been erased.

dpc
response 102 of 164: Mark Unseen   Aug 11 15:42 UTC 1997

Soo - what are some of the better ways of weeding out people who only
use us for e-mail?
janc
response 103 of 164: Mark Unseen   Aug 11 16:21 UTC 1997

I don't even agree that we want to weed out such people.
orinoco
response 104 of 164: Mark Unseen   Aug 11 17:15 UTC 1997

A thought:
I know a bunch of people now who are using hotmail or usa.net or some other
such email-provider.  I've never used these, but would it be possible to point
new users who just want free email in this direction?
A counter-thought:
Would we *want* to point users who just want free email in this direction?
Would the reduced load on the system be worth losing those users who start
using mail and drift into party or the conferences?
richard
response 105 of 164: Mark Unseen   Aug 11 17:54 UTC 1997

how bout quotas on mailbox size...smaller fornon-members, larger for members
rcurl
response 106 of 164: Mark Unseen   Aug 11 17:56 UTC 1997

Re #102: in another item I made a suggestion for bending the twig slightly,
so to speak. A lot of the discussion here has made the issue black-and-white,
but there are many intermediate options, all of which set some sort of cap
or limit on the use of e-mail by non-members. Therse are perqs for membership,
of course, but can be very weak ones, and yet could have a large impact.
For example, limit non-members to, say, 5 e-mail messages a day, or delay
transmittal of non-member e-mail to the most open free-time for the system,
or...(your turn!). 
rcurl
response 107 of 164: Mark Unseen   Aug 11 17:57 UTC 1997

richard (#105) slipped in, but that is another "twig bender".
richard
response 108 of 164: Mark Unseen   Aug 11 20:50 UTC 1997

Upon further consideration, I dont think such "twig benders" would work. 
 If a nonmember were limited to say, 10 email messages a day, some moron 
who doesnt like him could set up a mail spam routine to fill his quota 
and prevent him from ever getting any real email.

But also, such quotas would encourage people to set up multiple email 
addresses here so they can receive as much mail as possible.  It would 
just be confusion in all likelihood, and *lots* of bounced letters.

Unless you want to start verifying everyone and limiting people to one 
login and one login only, email caps of any kind just wont work I doubt.
mta
response 109 of 164: Mark Unseen   Aug 11 22:06 UTC 1997

Excellent point, Richard.

All in all I agree with orinoco's final point.  I think that we'd lose 
much by driving off people who originally come here for e-mail.  Some of 
them become some of most interesting conferencers.  

I prefer the idea of an e-mail watch where the largest e-mail users are 
(maybe) invited by e-mail to join the conferences.  Maybe even, since 
very large amounts of e-mail generally come from listservs, pointing out 
that we have a conference about (whatever the listserv seems to be 
about).  

Mentioning to people who ask for a lot of help with mail and don't seem 
to do anything else that there are better places to be connected *and* 
that we're primarily a conferencing system and have conferences about n 
might also be ways to go.
tpryan
response 110 of 164: Mark Unseen   Aug 11 22:23 UTC 1997

        If someone's full e-mail box is causing more problems than
just the volume of e-mail, why not look at a solution to the 
problem of full mail boxes?  
        Can it be rigged so that when mail comes in and discovers
no room for mail, after sooing the mail away, how about relieving
that mail box of it's oldest unread mail.  Guest or member, anyone
not tending to large mail volumes is decreasing system resources
by doing nothing, as opposed to others who actually use the system.
???
mcnally
response 111 of 164: Mark Unseen   Aug 11 22:43 UTC 1997

  One thing people should keep in mind when proposing technical
  "solutions" to Grex's mail load is that the measures suggested
  should ideally be less resource intensive than just handling
  the original mail.  Some of the things suggested (such as keeping
  track of how many mail messages a user has sent and limiting
  non-members to 10 messages a day would probably require at least
  as many resources as the situation they're attempting to ameliorate.
steve
response 112 of 164: Mark Unseen   Aug 11 22:56 UTC 1997

   Heh.  Not to mention that its all software that would have to
be written, taking time away from other projects.

mdw
response 113 of 164: Mark Unseen   Aug 12 00:15 UTC 1997

One of the things on my list of "things to do for grex as soon as
possible" is to "timestamp" bad mail entries (& do a 500 response for
old entries, thus giving people 1 day's grace after their mailbox fills
up.)  One complication is that grex is now running a very old version of
sendmail, and there are lots of reasons why we should be upgrading.

Another thing on my list of "things to do" is to take another whack at
the telnetd queuing code.  This includes a configurable limit, remote
vs. local ip config, rlogind, & sshd.

Doing either these "right" will probably take about 1-2 weeks of
reasonably "concentrated" effort, for me.  I'd love to do it, but
unfortunately (1) I have a full-time job, and (2) I have a personal
problem looming over my head, which could take up all of my time without
notice, which was not my choice, and I absolutely detest.  In the
meantime, as much as I'd like to tackle these, I'll probably be doing
various lesser projects, that don't take as much time or can be more
conveniently dropped mid-course...
rcurl
response 114 of 164: Mark Unseen   Aug 12 01:35 UTC 1997

I would think some "twig benders" would be easier to write than others. The
general idea can't be dismissed until one evaluates specific suggestions.

Re #108: limiting incoming mail is one kind of twig bender, but not the one
I identified. I thought limiting outgoing e-mail - in either # messages
or their priority of being transmitted - might be a choice. Applying the
twig bender to outgoing mail does not cause the problems identified in #108.
If the twig is bent *too far* even then some users might create multiple
account for sending mail, but they are not likely to if the twig is bent only
slightly. They would be more likely to join to make life simpler.

My REAL point is that there are probably some useful tactics that could be
applied, to improve the situation. We already have tactics all over the place
so implementing tactics is not a new idea. Finding the right ones would be.
orinoco
response 115 of 164: Mark Unseen   Aug 12 15:43 UTC 1997

Is the idea to limit the amount of mailing that non-members do or the amount
of mailing that non-conferencers do?  Some of these ideas, such as #114, deal
with one, others, such as #109, deal with the other.  Which do we want?
mcnally
response 116 of 164: Mark Unseen   Aug 12 18:12 UTC 1997

  We certainly don't want to do anything which will make mail access
  depend on conference participation or we'll have a bunch of people
  bouncing around the conferences who are more concerned with upping
  their e-mail quota than they are with genuine conference participation.
mta
response 117 of 164: Mark Unseen   Aug 12 21:00 UTC 1997

Very true, Mike.  It's impossible to manage once you tell folks they 
must put a certain number of posts in the conferences to have equal 
access to e-mail.  

We'd prefer quality posts, but those are slippery and nearly impossible 
to define.  So, we'd have endless numbers of people coming into the 
conferences and posting responses that just say "Boink" or some such.

I'd really rather not mess with this at all.  I think the new mail 
machine will solve most of the problems and make many of the rest 
self-limiting.
richard
response 118 of 164: Mark Unseen   Aug 12 22:08 UTC 1997

E-mail is a way to bring people in.  It shouldnt be restricted 
idealistically.  In fact, I still think it would be a good idea to 
have POP email on the web page, or create a new self-contained 
webmail interface using the backtalk editor.  If people can do 
email via the webpage, they wont have to telnet in and the que 
loads will be lessened.
mta
response 119 of 164: Mark Unseen   Aug 13 00:02 UTC 1997

I agree with the idea that e-mail shouldn't be restricted ideologically, 
but I don't like the idea of a POP server.  

I think that would make us too attractive to people who are only looking 
for an e-mail feed and since they'd never have to visit GREX to get 
their mail, they'd have next to no likelyhood of getting more involved.

That changes e-mail from a way to bring people in to just a free service 
we provide to all comers and could quickly overrun everything else we 
want to do.  

I don't want to restrict access to e-mail at all -- but I don't mind the 
idea of GREX not being the most attractive answer to the need to be 
e-connected.  It keeps the priorities straight.

Backtalk fits beautifully into that paradigm.  Conferencing and 
communicating within our self-selected community is the main reason GREX 
exists and making that easier and more attractive is a high priortity.  

E-mail is secondary to GREX's purpose but would be an even bigger drain 
on our resources if we were "just as good as aol, but free".

(I like the way its layout invites readers to respond, too.  The feeling 
is that of "Your response belongs here."  <grin>  Great design!

/set blather=off
rcurl
response 120 of 164: Mark Unseen   Aug 13 00:12 UTC 1997

I see current e-mail as "just a free service we provide to all comers"
as there is no real impetus to use anything else, except for mild
appeals. The amount of interface to "grex" using e-mail is negligibly
greater than using pop mail. In fact, that is why there are so many
e-mail only users. I assert that e-mail does NOT serve to "briong people in",
except for a very few. 

My "twig bender" approach would, in fact NOT restrict access to e-mail
at all, but would make it a trifle less convenient than an e-mail only
server (I like the idea of delaying non-member e-mail to low-traffic periods,
as an initial experiment).

This idea also does not conflict with your your paradigm either. Since we
agree that grex is not the most attractive e-mail service, adjusting its
attractiveness does not create a new paradigm.
scg
response 121 of 164: Mark Unseen   Aug 13 01:18 UTC 1997

(for the record, I started using Grex for the free e-mail, and then stumbled
on the conferences.  At that point e-mail access was hard to come by for
people not affiliated with the University, so that made free e-mail a great
resource.  Now that commercial ISP accounts can be had for around $12 per
month, and there are plenty of fast free e-mail services if you're willing
to put up with ads, I'm not sure how much of a draw that service is for
Americans.  If it can draw in more people from places where e-mail is hard
to come by, cool).
orinoco
response 122 of 164: Mark Unseen   Aug 13 02:52 UTC 1997

I agree with mta - it is one thing not to work to reduce the mail load, and
another thing entirely to invite it to increase.
mta
response 123 of 164: Mark Unseen   Aug 13 03:30 UTC 1997

While I don't have major objections to your plan, Rane, I don't think e-mail
is a big enough problem yet to introduce a difference between members and
non-members.  It may be that at some point that will be a neessary option,
though and it won't make me as unhappy as many opf the other suggestions I've
seen.
rcurl
response 124 of 164: Mark Unseen   Aug 13 06:17 UTC 1997

I would hope that by having a couple of piddling distinctions between
perqs of members and nonmembers, more would join. Such minor perqs are
no different from, for example, a newsletter other organizations give
members. Most nonprofits have to offer a few perqs just to distinguish
members from nomembers, and it is recognized in law that perqs of
minor value normally come with membership in an organization (without
affecting deductibility of dues to exempt organizations). 
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