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valerie
What to do about a user who sends tel-bombs & won't stop Mark Unseen   Aug 4 20:33 UTC 1997

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58 responses total.
steve
response 1 of 58: Mark Unseen   Aug 4 23:14 UTC 1997

   I've sent mail to this person.  I haven't the slightest idea if
it will work, but we'll see.
mta
response 2 of 58: Mark Unseen   Aug 5 00:54 UTC 1997

It's extreme, but revoking membership and refusing to grant another 
membership will certainly send a message.  Dunno if it'll be the right 
message, but it's something to think about.
garima
response 3 of 58: Mark Unseen   Aug 5 02:40 UTC 1997

What exactly are tel-bombs?
Maybe, if you just talk to him nicely, it just might work.
Have a chat with the fellow.
garima
response 4 of 58: Mark Unseen   Aug 5 02:42 UTC 1997

Nt is a kewl guy. He tells me he won't do it again.
valerie
response 5 of 58: Mark Unseen   Aug 5 04:55 UTC 1997

This response has been erased.

wh
response 6 of 58: Mark Unseen   Aug 5 06:00 UTC 1997

I'd way one warning and then if ignored, start with a month's suspension
of membership privileges. Longer suspensions later if it continues. That's
if you want to go slow. I don't really think a year or more or permanent
suspension are unreasonable in view of the maliciousness involved. It's
certainly no mistake or misunderstanding.
senna
response 7 of 58: Mark Unseen   Aug 5 08:05 UTC 1997

nt has already told me that he will not be renewing his membership.  I'm not
sure what we can to, precisely.  He's on grex, to my knowledge, because it's
an open access unix system.  I dont' recall him ever taking advantage of user
benifits.  All I know is that he respects staff, or he did.  They would seem
to be the ones that could best deal with it.  Simple membership suspensions
won't do the trick.
tsty
response 8 of 58: Mark Unseen   Aug 5 08:38 UTC 1997

some sorts of 'abuse' get loginids splatted, maybe not this one?
aruba
response 9 of 58: Mark Unseen   Aug 5 09:38 UTC 1997

To put this in perspective:  nt is not only a member of Grex, he was also the
largest buyer of items in the auction ($91 worth), and he has pledged and sent
in $100 to support the ISDN line.  He's also acted as go-between to help us
get money from people in India.  There is no question that he has been very
generous to Grex lately, and we are very thankful.

Having said all that, I think it is quite irrelevant.  The Grex staff cannot
be put in the position of "looking the other way" when someone has been a
large contributor.  That's almost a definition of corruption.  Any censure
that is meted out should be the same regardless of someone's membership
status, which means I don't think removing membership privileges is a good
reaction.
void
response 10 of 58: Mark Unseen   Aug 5 19:04 UTC 1997

   telbombers should have their accounts splatted.
cb311
response 11 of 58: Mark Unseen   Aug 5 19:40 UTC 1997

Hey nt is a cool guy.  I know he has been a generous contributor to grex but
that is beside the point.  It would be too harsh punishment to simply delete
his login  or cancel his membership.  Maybe all he needs is a warning and see
what happens then.
nt
response 12 of 58: Mark Unseen   Aug 5 21:16 UTC 1997

Senna, I told I wont renew my membership if one particular
guy becomes member of GREX..remember? 

yeah "nt" is a kewl guy..go figure :)

I know I owe a public apology. I started this crappy telbombing
maybe 6 months back. Steve Andrea deleted ctel*.
But I use that program only when the other guy starts first.

Yesterday in party a guy was saying people that somebody is 
telbombing. People think its me cuz I started this crap.
But the fact is Steve deleted my programs and I decided not
to use such programs anymore, so how in the hell could I telbomb
anybody. 

what happens if people who dont like me complain to staff that
I'm still telbombing.(Now people can advantage of this issue
and just mail staff that I'm telbombing).

The only difference between me & them is I dont complain, they do.
kaplan
response 13 of 58: Mark Unseen   Aug 5 23:04 UTC 1997

In these days of .yeswrite and .nowrite, the only problem with tel-bombs is
that we are not doing a good enough job of telling users how to use them.
senna
response 14 of 58: Mark Unseen   Aug 6 00:54 UTC 1997

I choose not to comment on the sixth line of nt's response.
senna
response 15 of 58: Mark Unseen   Aug 6 00:54 UTC 1997

I would, however, like to point out that while nt did a lot of telbombing
several months ago, it was my impression that he backed off a while back, but
i could be wrong.
garima
response 16 of 58: Mark Unseen   Aug 6 02:37 UTC 1997

Well, I hear that he won't do it anymore.
aruba
response 17 of 58: Mark Unseen   Aug 6 08:30 UTC 1997

Re #12: "I use that program only when the other guy starts first" - It has
been my experience that responding in kind to juvenile behavior is the best
way to make it continue, and that ignoring it is far more effective if you
want it to stop.
mta
response 18 of 58: Mark Unseen   Aug 6 21:52 UTC 1997

I don't believe that Sri was the person in question. 

The person in question has had many warnings, many attempts at 
reasoning, and used up quite a lot of (more and less) patient staff 
time.  

Nothing the staff has tried has worked to date.  Just deleteing the 
login is useless because we have an open newuser ...  a fact that this 
person has used to advantage several times.   

So, anyone got any inovative ideas?
nt
response 19 of 58: Mark Unseen   Aug 7 01:03 UTC 1997

This is the mail I got today.....


Message 1/7  From Rani                   Aug 6, 97 04:59:44 pm -0400


Date: Wed, 6 Aug 1997 16:59:44 -0400
To: nt@cyberspace.org
Subject: zero

hi modda , kukka how are you?



The meaning for this is "hi dickhead, bitch how are you?"
So tell me..this guy is crown=krown=grown=arudhra.
The guy who complained staff about me telbombing him.

this guy works in NIC,Delhi India.
scott
response 20 of 58: Mark Unseen   Aug 7 01:05 UTC 1997

Being ignored will chase off mailbombers more effectively than almost anything
else.
nt
response 21 of 58: Mark Unseen   Aug 7 01:26 UTC 1997

okay Mrs. Misti Anslin Tucker wants an Innovative Idea.

Here's one I got..

All these days staff & me are like friends.
Now one of the staff members is looking this issue thru a magnifying
glass.

Lets play this game safe. Do whatever you want either cancel
my membership or delete my account I dont care.

But pay me back all the money I donated to GREX.

here's the list.

I paid my membership fee in MAY. So thinking I'm a member to GREX
for MAY,JUNE,JULY and AUGUST..

I Should get $36 from my membership fee.

And I paid $91 in Auction and "Valerie" has donated her item
but from "query undelivered" I see qt314 & jiffer have not 
donated their Item.

So I Should get $69 and ask them not to deliver those items.

I recently donated $100 for ISDN.

So I should get $100 from ISDN.

The total money GREX owes me is $36+$69+$100 = $195.

I would really appreciate GUYS if you give me my money back before
taking any decision on my account.

If you dont wanna donate well..I will think I have donated my
money to WRONG PEOPLE.

Good Bye..

nt
response 22 of 58: Mark Unseen   Aug 7 01:30 UTC 1997

sorry my addition was wrong $36+$69+$100 = $205.
srw
response 23 of 58: Mark Unseen   Aug 7 03:14 UTC 1997

We normally try to deal with abusive behavior in private, and we 
specifically try not to bring allegations about individual users into a 
public forum such as this. This item was posted by a staffer who 
intended it as a discussion of how to deal with these problems *in 
general*. It was not out intention to name any names here. I am sorry it 
came to that.

Sri, I appreciate your generosity in making those donations. You proved 
yorself a real friend to Grex, and you earned my personal friendship. 
However, as you know, you did not buy the right to harrass other users. 
I don't think the staff has ever wanted to remove your account or revoke 
any privileges. In fact, I am not even sure that the staff has the right 
to do that to a member. This needs to be clarified for me. Staff just 
wants you (and crown, and everyone else)  to use the system in a 
responsible way. 

Your donations are not refundable, but I'd rather that you felt that 
there was no cause to justify any refund. If you aren't doing any 
telbombing (even in retaliation, because it doesn't matter who started 
it), then this issue is over, in respect to you. The general question of 
what do we do when a member misbehaves and refuses to stop still 
remains, though. That, I think,  is the real topic of this item.
toking
response 24 of 58: Mark Unseen   Aug 7 05:33 UTC 1997

just as a kinda side note:

in case of a tel bomb, is there any way to re-direct to tels you are receiving
and send them back to whoever sent them?
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