Grex Micros Conference Item 211

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Author

Message

Did Computer Renaissance sell you the wrong part?

Aug 9 17:42 UTC 1999

I was looking for a drive controller and called Computer Renaissance.  I
described to them what I wanted and how it would be used.  They said they had
just what I wanted, so I bought it.  It did not work, and the directions said
it was unlikely to work as I wanted.  When I took it back they refused to give
my money back and denied having told me that it would work.

Since then I have heard of several other instances where they did the same
thing.

Has anyone else had a similar experience with Computer Renaissance?

2 responses total.

goose

response 1 of 2:

Aug 11 17:28 UTC 1999

No, but it irks me that they wouldn't take my bosses credic card (which I
legitimatly had) for a $30.00 purchase when we've done several thousands of
dollars in sales with them over the last year AND they knew who I was and who
my boss was.  Lost my business over it.

kentn

response 2 of 2:

Aug 13 00:04 UTC 1999

(Also see item 103 in the consumer cf, which relates to the CompRen
experiences people have had)

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