| Grex > Hardware > #143: HELP needed for Info Peripherals Scanner |
| HELP needed for Info Peripherals Scanner | 
Jan 20 22:11 UTC 1998 |
I recently bought an Info Peripherals FB-2 ImageReader color scanner. Since it was a store sample, the box with the software driver, cables, instructions, etc were missing. Can anyone help me figure out how to procede? The Info Peripherals phone 800-775-7576 just says "all circuits are busy -- please call back" Is this company bogus? Another number I got 800-683-3767 for Info PRODUCTS of Campbell, CA simply goes unanswered??? Sam's Club, where I bought it says I can return the scanner, but others they've sold have not been returned.
| response 1 of 2: |
Jan 21 15:45 UTC 1998 |
here are a few things to tri <directly from their web page www.infoconnection.com/tech/index.htm Call toll free (800) 777-3280 or (408) 538-2510 (8 a.m.- 4:30 p.m. Monday-Friday, Pacific time). Fax us at (408) 538-2577 include scanner model and detailed description of question or problem. Dial BBS from your modem at(408)538-2580 for software downloads and technical help Call our Fax on demand line from your touch tone phone at (408)538-2585 for technical help. email us at tech@infoconnection.com include scanner model and description of problem. hope that helps :)
| response 2 of 2: |
Jan 21 17:00 UTC 1998 |
GREAT! Thanks, Joe.