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roz
Good experiences Mark Unseen   Aug 9 22:06 UTC 1994

        There's just never enough good news on the consumer front.  I
just had two happy experiences.  Though it's really too far from us, I
had a car serviced at Crestwood Dodge and found its service department
to be head-and-shoulders more enjoyable to patronize than anything in
Ann Arbor.  
        And we needed a couple of windows replaced.  I usually think of
window replacement outfits as being, by nature, a bit sleazy.  But we
found Affordable Windows (bad name, huh?) to have good prices, a decent
product, and a superior service mentality.  We were pleased.
24 responses total.
popcorn
response 1 of 24: Mark Unseen   Aug 11 04:08 UTC 1994

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omni
response 2 of 24: Mark Unseen   Aug 11 05:24 UTC 1994

 I can echo Valerie's sentiments about Jourdan's. Solid work at good prices.
I got my taxi serviced there.
popcorn
response 3 of 24: Mark Unseen   Aug 11 12:48 UTC 1994

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popcorn
response 4 of 24: Mark Unseen   Sep 8 14:49 UTC 1996

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headdoc
response 5 of 24: Mark Unseen   Sep 10 00:56 UTC 1996

I own some of the stock.  Keep shopping there, Valerie, and continue to tell
your friends.  Jerry and I plan to do some mega shopping there next Saturday.
See you there?  I will buy some bulbs at your suggestion.  Wouldn't have
thought of that there.
n8nxf
response 6 of 24: Mark Unseen   Sep 10 03:59 UTC 1996

I keep hearing good stuff about HQ from friends but I have better luck
finding what I need at Builders Square.  Their green color scheme also
yells "POOR TASTE!" at me.  When it comes to lumber, I go to Fingerle,
Chelsea, or any other "real" lumber yard.  Good going on the plants
though Valerie.  Should be a decent time to plant with all the rain.
popcorn
response 7 of 24: Mark Unseen   Sep 10 04:52 UTC 1996

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scg
response 8 of 24: Mark Unseen   Sep 10 04:53 UTC 1996

The one time I went to Builders' Square I was looking for some reasonably
small thing, which turned out to be incredibly hard to find in such a big
store.  Ace hardware, being much smaller, seems much easier to find things
in.

I've never been to HQ.
rcurl
response 9 of 24: Mark Unseen   Sep 10 05:12 UTC 1996

Both Builders Square and HQ have trouble with little things. For example,
they don't have those boxes of an enormous variety of hardware from
which you can pick what you need - everything is already prepacked. You
have to go to the better hardware stores for to find a larger variety.
My first choice is Stadium Hdwr, followed by East Ann Arbor.
n8nxf
response 10 of 24: Mark Unseen   Sep 10 11:16 UTC 1996

When I wanted to replace our front storm door with a good one, first I 
went to Fingerle.  No display model, so I'd have to special order one
out of the catalog.  Then to HQ.  They had the display model on sale but
no stock.  Builders Square had the display model and stock, but not on
sale.  It took half the day to find a door, it took the rest of the day
to install it.  I had a similar problem finding a decent toilet tank
shut-off valve/float.  If your not sure of what you need or how to do the
job, your best bet is a real hardware store like Stadium.
srw
response 11 of 24: Mark Unseen   Sep 29 19:23 UTC 1996

Stadium Hardware is fantastic for getting help.
HQ is better than builder's square at having a helpful staff around to answer
questions.
popcorn
response 12 of 24: Mark Unseen   Nov 24 21:33 UTC 1996

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n8nxf
response 13 of 24: Mark Unseen   Nov 25 15:37 UTC 1996

Guess they don't want you to switch.
popcorn
response 14 of 24: Mark Unseen   Nov 25 17:15 UTC 1996

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n8nxf
response 15 of 24: Mark Unseen   Nov 25 19:57 UTC 1996

Exactly.  Brand loyalty, as well as Co. loyalty, has become a thing of the
past.  Most Co's know that by now and use other tactics to keep you.
kentn
response 16 of 24: Mark Unseen   Nov 25 23:18 UTC 1996

Well, I wouldn't say all brand and/or company loyalty is totally gone,
but some companies definitely are responding like it is--which does not
help the perception that it is.  I really don't like to spend a lot of
my time switching phone companies, so I generally stick with one until
they do something to make me feel like they don't give a hoot any more.
So far AT&T has tried very hard to get me to switch, but I've stuck
with Sprint.  If anyone ever offers me free phone service for a year,
I'll probably jump at it regardless of loyalty.  In general, though, I've
found loyalty to be a good shortcut/simplifier assuming that the loyalty
is well-placed.  I'm sure a lot of what is seen as "loyalty" is nothing
but inertia/laziness, however.  Unfortunately, a lot of companies think
they can buy loyalty with coupons, rebates, and followup phone calls.
It would be better for me if they would try to provide stellar service
at a reasonable price so I wouldn't have to bother with any of that (I
generally don't, anyway; I just don't have the time).
srw
response 17 of 24: Mark Unseen   Nov 29 19:09 UTC 1996

Sometimes loyalty is just inertia in disguise.
omni
response 18 of 24: Mark Unseen   Nov 29 19:49 UTC 1996

 The only thing an entity needs to do to keep my business is to perform as
advertised, or better, and offer decent products.
  I can think of a few that meet that criteria:

 Apple computers- Never really had a major problem in the 5 yrs that
I have had my Plus.
 Meijer- Good prices, and good people.
 Dawn Treader books- Always a smile and help if you need it. You can find your
book, as well.
 Little Professor- They will do anything for you.
 Busch's- Still needs a little work on conforming to the scanner laws, but
all in all, a pretty good place.
 Merchant of Vino- Despite being pricey, they do aim to please
 Evergreen Restaurant- Really yummy chinese food, at way decent prices.
valerie
response 19 of 24: Mark Unseen   May 13 20:45 UTC 1997

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mcpoz
response 20 of 24: Mark Unseen   May 14 01:41 UTC 1997

Very dangerous.  Alternator fans go about 3 times as fast as the engine rpm.
The fan blade tips are like bullets.  What kind of a car?  Was it the original
alternator?
valerie
response 21 of 24: Mark Unseen   May 14 14:28 UTC 1997

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n8nxf
response 22 of 24: Mark Unseen   May 14 14:31 UTC 1997

Why dangerous?  Unless your poking your head under the hood when one lets
loose.  Might put a few, small, dings in the hood from the inside.
 
I'm just a little confused as to why the alternator loosing its blades
caused the engine to over heat?
mcpoz
response 23 of 24: Mark Unseen   May 14 23:49 UTC 1997

Dangerous because these things can come right through the hood (and do).
valerie
response 24 of 24: Mark Unseen   May 15 14:40 UTC 1997

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