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kentn
Welcome To Life 101 Mark Unseen   May 23 00:36 UTC 1994

Welcome to Grex's consumer conference!  Feel free to introduce
yourselves and let us know what you are expert and/or interested
in consuming.

The idea for this conference dates back an Agora or two.  Someone wanted
to know the best way to find a dentist, and lots of good dentist-
finding consumer-type information appeared quickly.  A consumer
conference is the logical extension of that original item.  This
conference should be a good forum for finding and reviewing those goods
and services we all need from time to time.  It is not a classified
advertising conference, but rather a place to gather Grex's consumer
wisdom.  What is the best time of year to buy a used car?  How do you
evaluate a lawyer (heh, now, now, jokes belong in the humor cf)?  Is
there any legislation to be concerned with when purchasing goods &
services?  Who handles consumer complaints most efficiently?  Should I
repair this VCR or buy a new one?  How do I dispose of my consumed
goods?  You get the idea...

We are all consumers and very likely have wisdom to share regarding how
to purchase and use what we purchase.  Please share that wisdom.  And
don't be afraid to ask a question or three.
35 responses total.
kentn
response 1 of 35: Mark Unseen   May 23 16:10 UTC 1994

Okay, I'll introduce myself...  I'm the fw of this cf, and I've
never been a fw before.  I'm a doctoral candidate in the business
school at UM, working on a degree in marketing.  Right now, I'm
studying how people's emotional responses to a product, service, or
buying situation affect how they cope (complain, tell friends, buy
this product again, file a lawsuit, etc.).
 
Does anyone remember which item in the Grexian conferencing universe
discussed the MI Scanner Law?  There may be a couple.  I was thinking
they might be appropriate for linking to this cf.
 
I just bought a used car for $300, so right now I'm really interested
in purchasing auto repair services  ;)
popcorn
response 2 of 35: Mark Unseen   May 24 01:53 UTC 1994

This response has been erased.

kentn
response 3 of 35: Mark Unseen   May 24 03:16 UTC 1994

Thanks!  (The previous owner took the car to Japanese Auto, a
place my wife swears by; today I took the car in to have the clutch
adjusted.  They did it for free!)
kentn
response 4 of 35: Mark Unseen   May 24 03:23 UTC 1994

Um, looks like item 105 in agora is the scanner item and it's yours,
popcorn.  I hear it's considered polite to ask the author of the
item for permission to link it...would you mind if I linked that
item to the consumer cf?  Please?

popcorn
response 5 of 35: Mark Unseen   May 24 12:01 UTC 1994

This response has been erased.

kentn
response 6 of 35: Mark Unseen   May 24 12:08 UTC 1994

Cool!  I'll see if I can get linking to work...
kentn
response 7 of 35: Mark Unseen   May 24 12:10 UTC 1994

Well, that was *easy*.  Agora item 105, "Supermarket Scanner Law?" is
not linked to consumer item 6.  Thanks, popcorn!
pegasus
response 8 of 35: Mark Unseen   Jun 23 16:50 UTC 1994

Anyone had good dealings with a Mercury dealership's service dept? I
am getting tired of making appointments over a week in advance at Apollo,
and when I do go, the job isn't fixed completely.
del
response 9 of 35: Mark Unseen   Sep 29 17:25 UTC 1994

Hello all!  I am a post-baccalaureate student in Dev. Psyc at UF
and am having difficulty finding a reasonable health insurance policy
(isn't that an oxymoron?).  Due to my job and student classification
I am not eligible for ANY medical insurance through the university.
My wife can't get any through her job either.  Can someone please
recommend an independent company and a policy that won't rob me blind!
Until I become a full-time student, or upgrade my job classification,
I just want major medical.  All suggestions are welcome.
kentn
response 10 of 35: Mark Unseen   Sep 29 22:09 UTC 1994

Welcome del!  This is a good place to ask, I think.  If there isn't
a health-care and health-insurance item there ought to be.  Would
you mind if I copied your question and concerns into a new item
devoted to this important consumer question?  
  I'm a doctoral student here at U-Michigan, and I know how you feel.
If my wife wasn't working full-time for the U, I wouldn't have any
insurance (well, actually I don't think I've had any since May of
this year, but should be able to tag onto my wife's policy next month).
  I hope the others reading this conference will be able to help you
more than I can.  Anyway, welcome to Grex!
del
response 11 of 35: Mark Unseen   Sep 30 18:32 UTC 1994

Thanks Kent!  Please feel free to post that question wherever you deem
appropriate.
luci
response 12 of 35: Mark Unseen   Oct 30 16:52 UTC 1994

I'm rather new to the Grex, so maybe I'm not familiar about which section
this goes in, but...whenever I get unsatisfactory service I write a 
letter to the company or store, etc.  So far most family-oriented stores
seem to be receptive.  It's a good way to get freebies as well, when you
have a legit beef.
kentn
response 13 of 35: Mark Unseen   Oct 30 19:22 UTC 1994

Yes, that route does often help.  My parents used to routinely complain
about the products and services they purchased that were not satisfactory.
They got all sorts of free stuff (coupons for freebies, mostly).  I have
seen, however, where writing to a company had absolutely no visible
effect, and sometimes a negative effect (nasty-gram back from co.).
Most people won't take the time to write (good or bad experiences).
You can well imagine that for every letter of complaint a company gets,
there are dozens of people that were likewise dissatisfied but said
nothing.  Unfortunately, not all cos. recognized this.
  Anyway, welcome to the consumer cf, luci!  And keep writing those
letters!
maxmax
response 14 of 35: Mark Unseen   Dec 7 07:29 UTC 1994

Hello, I am a very novice to this system (and in general to Internet World)
but I have two questions to make : 1) HOW can I post an item in this
conference (after bbs and join consumer command) ?
2) WHO is knowing the M.L.M. Networking Company ( or AMWAY ), a Company
that sell home to home with ecologic product ? Here, in Italy, this industry
is in very expansion and I will happy if anyone will me give some information
in merit.
NB. Send me an email-message or respond in this item , please, please give me
an answer to the first point!
Sorry for my bad English !
rcurl
response 15 of 35: Mark Unseen   Dec 7 08:21 UTC 1994

Welcome to Grex, maxmax. You can respond in items as you have; you
can enter new items with the command    enter    at an Ok: prompt.
You will be prompted for the Item description and title.

Amway? That is a home marketing company based here in Michigan. What
kind of information would you like about them?
maxmax
response 16 of 35: Mark Unseen   Dec 7 15:40 UTC 1994

Thank you rcurl ! I have create a new item (sorry, if this isn't the
right way) to summarize the answer, if possible [item 19, I think].
What kind of information ?....
This company build his strategy with the research of new vendors,
like a chain or tree of vendors/clients.
Say you if the company is onesty, affidable, i.e. if the products
are good etc. etc. ?
The question is hot, because my girl has been contacted for to be
a vendors of this products.
Can I sleep well ?
headdoc
response 17 of 35: Mark Unseen   Dec 8 01:11 UTC 1994

maxmax, I don't know if the company you are talking about is the same Amway
as we have here in the USA.  If it is, I would be very careful about getting
involved with that organization.  Sometimes their marketing strategies can
be very confusing especially for inexperienced people. Get a lot more
information before you sign anything.
Where in Italy are you from?  Buono fortuna.
rcurl
response 18 of 35: Mark Unseen   Dec 8 07:36 UTC 1994

Here is an extract from the Grolier CDROM MultiMedia encyclopedia, on
"multilevel marketing" (copying like this is legal, if the source is
cited): 

Multilevel marketing is a method of retailing products directly to
customers--without intermediary retail stores--through a network of
distributor-salespeople set up in pyramid fashion. Each distributor is
encouraged to recruit and train additional distributors, so that
eventually a particular distributor may be responsible for a number of
subsidiary salespeople and will earn commissions on their sales as well as
on the sales he or she makes.  Such successful companies as Mary Kay
Cosmetics (see ASH, MARY KAY) and Amway, which primarily distributes
household items, have developed large sales forces based on this
multilevel pattern;  increasingly, firms that sell directly to consumers
are instituting multilevel operations. Multilevel marketing companies must
be distinguished, however, from pyramid schemes or businesses, whose main
object is to recruit new members rather than sell products. In a typical
pyramid scheme, new members must pay a large fee to join or to purchase a
stock of the product to be sold. Very often the product proves unsalable,
but the pyramid's promoters will refuse to repurchase it--unlike the
multilevel company, which will buy back unsold merchandise (although very
often at a discount from the original price). Members in pyramid schemes
may receive commissions for recruiting more people, but only those at the
top of the pyramid ultimately profit because the supply of potential
participants is limited. 

Bibliography:  Berkowitz, Eric, et al., Marketing, 2d ed. (1989).

(I think that here, let *both* the buyer and the seller beware.)

headdoc
response 19 of 35: Mark Unseen   Dec 8 23:12 UTC 1994

Very well done, Rane.
maxmax
response 20 of 35: Mark Unseen   Dec 9 06:44 UTC 1994

Thank you, rcurl, headdoc, kentn !
This evening (here in Italy, 6 hours next to you) I will go in a
meeting of this promoters. I am almost mistrustful in merit but
I want see their *art of seduction* . Of rest, my girl is not a 
novice even if I am not entire in agree with her.
I will say You in the next days, after the weekend.
Tomorrow I will go to FIRENZE, for a visit to the City (it's very fine
and interesting, FIRENZE)
N.B. I live in BOLOGNA, in the north-Italy (for headdoc).
Ciao a tutti !
rcurl
response 21 of 35: Mark Unseen   Dec 9 08:21 UTC 1994

Firenze (Florence) was one of the cities I visited in Italy that I
found most interesting - already being a history buff helped. Also, I
had some most unusual but not unpleasant experiences there. 
maxmax
response 22 of 35: Mark Unseen   Dec 9 10:17 UTC 1994

  ..."some *most* unusual but not *unpleasant* experiences there" ??
What ? Can you tell me ?
Florance is a very *civic* city, I am afraid of that. If you have visited
Napoli, perhaps it was possible of these le 

perhaps it was possible that this thing was succeeded, at least.
Florance is visited by milion and milion of  of visitors, the people
is most cordial even if lately the most problem is a few of razzism.
It is strange for us (born in the 1960), lived in a democratic state,
think in term of razzism, but little groups od fanatic (skinheads )
spread terror against the people not egual to their.
Bye, and sorry for my bad english!
rcurl
response 23 of 35: Mark Unseen   Dec 9 15:24 UTC 1994

Your English is much better than my Italian. Well, *one* unusual event
that happened in Florence was that I met on the street the man with
whom I had roomed on Der Bremen (ship) when crossing the Atlantic, not
knowing he was going to Italy, and he gave me then the name and address
of his aunt in Czechoslovakia, who I visited later that summer.....
freida
response 24 of 35: Mark Unseen   Jan 24 22:27 UTC 1996

There are several companies that offer major medical and don't rip you off
too badly.  To locate one, look  under insurance for the self-employed.  You
can also call small local businesses to find out the name s of these
companies.  They usually send a rep out to see you and go over all the
information.  They do try to pressure you, so know what you want before the
rep comes to see you.  I used to know a person that worked for two different
ones, but can't think of the names of them at the moment.  Sorry.
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